Allen Ford UK Avis 

Appalling Service

They tried to pull a fast one. They wanted to recoup their £250 they put into deal by claiming car had sold but could get me another but I would have to pay £250 delivery.

When it arrives quickly the next day alarm bells rang so I asked for proof of delivery, I was then offered refund LOL

They also claimed they sent documents to sign, I never received nothing!!

I enquired with Salesman & General Sales Manager, I might as well be talking to a brick wall because they never sent them.

To Sophie from Coventry Allen Ford, you were amazing, so good at explaining, and helping, deserves a raise !!!

Absolutely fantastic experience from Tom at the Coventry branch!
Travelled all the way from Kent to collect a st puma
And was not disappointed!!
He even gave me a full tank of fuel to get home!!
Well done Tom and will surely recommend to family
Many thanks

Just bought a ST3 in mean green from Allen Ford- and our experience from start to finish was amazing. Amy was absolutely brilliant, she had a warm energy about her and was super friendly as well as being extremely professional. She helped us to get the car of our dreams at a competitive price and was full of advice and support through the whole process. Thank you Amy and the team!

From the moment I showed interest in the car, It was just smooth sailing with the process, Wayne and Alex from the Team where very clear with the instructions needed to proceed. All my questions where answered straight away, and I did not have any issues or doubts about buying the car.
I received a follow up call straight away letting me know if I had any problems to get in touch right away.

Phoned them and left my details then emailed them I ended up having to drive down there and they where not interested in helping me , I’ve had four fords in my last six cars don’t think I’ll bother anymore

New Ford Ecosport

All done virtually and the car was delivered to my address.
Very professional team from start to finish. Thanks to Mr Alex Greene and its colleagues I would highly recommend it!

Took my car to be serviced at Jutsums Lane. Sarah on reception was fantastic and so lovely. Definitely recommend this place if you need a Ford service.

So pleased with my new ecosport
I had searched for this spec for some time and finally found it at Allen ford
The purchase was all done virtually and the car was delivered from swindon.
A very professional service from start to finish. Would highly recommend

Great experience the whole thing was very smooth and love the new car

Rugby dealer terrible service two visits to fix a problem.

Absolutely over the moon with my new (to me) car. But not only that the service and professionalism from start to finish from Wayne and Alex has been amazing. There was a slight delay in me getting my car through no fault of Ford but I was kept informed and then given a beautiful bunch of flowers. The car was spotless and delivered straight to my door. Thank you

Was kept up to date on the progress of my car, and they found a fault, which was fixed at no extra cost to me, and was delivered right to my door the following day, and I ma very happy with the car, so thank you

Would not buy from this dealership again. Bought a second hand Kuga a couple of months ago. First the front water washer system stopped spraying within the first few weeks, took into my local Allen Ford dealership in Sittingbourne, and the rude, elderly woman behind reception, lectures me that its not covered by the warranty! as if i automatically know, as that is wear and tear and i am liable to pay for a new washer motor (she actually hadn't looked at the car). Then today, the warning light comes on for the oil to be serviced, well the car WAS serviced prior to me purchasing it, or so i thought!
Terrible customer service! save your sanity, pennies, and find a more reputable dealership.

Recently bought a ford ecosport from Allen brentwood,
and I have to say the best buying experience I have had for many years,nothing was too much trouble and Russell and Daniel are a credit to the company,although they are now KIa I would not hesitate to use them again.
Many thanks

My experience with James and the team was immaculate very smooth process and i got my car within a week!! brand new I am so happy everyone in the team was supportive and helpful

I Ordered my new Ford Kuga ST Line PHEV in February and had it delivered to my front door in May.
I saved £3k on list price and was £1.6K cheaper than my local Ford dealer would come down to.
AMG gave me regular updates on production and shipping ETAs.
Very pleased with AMG and the whole process of buying a new car from start to finish.
This will probably be the last car I ever buy but would definitely recommend my family and friends to buying online from Allen Motor Group.
Defiantly the best way to buy a car and save £££.

Firstly I would just like to say a big thanks to James from the online team who I dealt with from start to finish! He was nothing less than excellent in the way he looked after me throughout the purchase. He's is every customers wish in a car salesman. I would have given 5 stars but the cars battery was completely dead when the delivery guy came to collect it so delivery didn't happen first time. I asked for a new battery to be fitted but the garage said it tested out OK. I have since had the battery replaced after receiving the car because it kept going into power saving mode because of the battery but hasn't since having the new one fitted. I would purchase from them again as overall it was an excellent service except for the battery issue.

This was the first time buying a car on-line. I was a little apprehensive at first because I received responses from various people and it felt a bit disjointed. But once Wayne and Laura got involved they gave me the reassurance I needed and responded quickly to my e-mails. The car was delivered in super quick time.

It was a bit of a leap of faith going down the on-line route rather than via a showroom. But so far so good and I saved myself a few quid!

Absolutely wonderful from the team that sorted my car out to the gentleman that drove it down all the way from Romford for me which is a long way and he has sorted the car out and was really helpful. Everybody on the Ford Team was absolutely wonderful can’t complain at all very pleased..Nothing was to much trouble.