American Attractions Avis 

606
•
TrustScore 4 sur 5

4,0

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Noté 2 sur 5 étoiles

Have purchased tickets before, however, I have been unable to get through on the phone as I don't know an extension number, and option 2, the alternative just states 'I cannot hear you'. Emailed yest... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I want to thank the team at American Attractions for helping us sort out our tickets under the difficult circumstances of the last few years. I want to particularly thank Theresa for her emails durin... Voir plus

Noté 5 sur 5 étoiles

We left our Universal Orlando Tickets at home and only realised when we had arrived in Heathrow. We rang American Attractions and Amy Byers was lovely. Providing us with a solution straight away and r... Voir plus

Noté 5 sur 5 étoiles

Dealt with Brooke over the phone, fantastic, friendly, fast and efficient service. Walked me through a few steps as I am a bit of a technophobe. Tickets arrived promptly and easily linked due t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Vacances & voyages

Informations provenant de diverses sources externes

At American Attractions we understand that customers want to maximise their time in the parks rather than waste time queuing and exchanging vouchers. For these reasons we are committed to offering the lowest prices in the UK while providing actual gate-ready theme park tickets, as opposed to vouchers or e-tickets which need exchanging, and no credit card fees.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

606 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Comment cette entreprise utilise Trustpilot

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4,0

Tous les avis

(606)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great Service!

Staff very helpful! We have used American Attractions every time for our park tickets and they have always come straight away! Great service! Wouldn't go anywhere else.

4 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

Beware the small print

Beware the small print. Apparently 20% of your total spend is an appropriate amount to charge, even when over six months away from your booking, as a cancellation fee.

3 mars 2022
Logo de American Attractions

Réponse de American Attractions

Thank you for taking the time to leave your comments. Our cancellation charges are shown in the terms and conditions which you click during the check out process to confirm you have read. We also offer protection plus at the time of booking to protect against cancellation charges but note that this wasnt selected by you so the terms you agreed to were applied when you cancelled.

Noté 5 sur 5 étoiles

American attractions ..Best in class

We have used American attractions for a few years now. Their prices and ease of online ordering are best in class.Our Florida 2020 holiday was cancelled due to the global Covid pandemic and American Attractions were fast and effective in dealing with refund options for our tickets. They will continue to be our first port of call when ordering our Florida theme park tickets in the coming years.

2 mars 2022
Noté 1 sur 5 étoiles

I booked tickets and an error was made…

I booked tickets and an error was made by AA member of staff so the tickets needed replacing. I’ve sent 3 emails to get this sorted m, we travel in just over 4 weeks and I need to book the parks but I am receiving no replies to my emails.
Will never use again.

28 février 2022
Logo de American Attractions

Réponse de American Attractions

Thank you for taking the time to leave your comments. We are sorry that there was an issue with your tickets. We do have a backlog on emails at the moment so it is taking a lot longer than we would like to respond, however our phone lines are open Mon-Sat to help with urgent queries. Looking at your booking it does look like this has now been sorted for you. We apologise for the delay.

Noté 5 sur 5 étoiles

East to book

East to book, great that you can book with a low deposit then you have until 6 weeks before you go to pay the balance off. Brilliant communication and tickets delivered very quickly. Second time we have used American attractions and would use them again

28 février 2022
Noté 5 sur 5 étoiles

I've had very good experiences with American Attractions

I've had very good experiences with American Attractions. They helped me pick the correct tickets for my holiday which was postponed 2020 and 2021.
Only thing I was gutted about I had to pay the increase in prices from booking in 2020. I didn't agree with that seeing I didn't cause Covid and the postponement meant I had to renew the tickets as they were out of date to go in 2022. Universal Studios tickets didn't need renewing as they extended them until December 2022.
But Disney wouldn't so therefore i had to pay the extra at todays prices. Annoying after paying so much in 2020!
But I must say the staff are very very knowledgeable and give great advice, nothing is too much trouble as they want you to have the best experience ever.

27 février 2022

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