I was selling my semi truck to a private party and Amur was their financing company. Megan Eddings made the process extremely easy and was very communicative throughout the entire process. They were... Voir plus
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We applied for another loan thru Amur, Micaela Bamesberger, was the person that helped us with the process of the transaction. We are very pleased with how she handled everything. Even into her pers... Voir plus
L'entreprise a répondu
Amur is by far the easiest company to work with. I deal with multiple vendors on a daily basis and Amur is at the top of the list. Chance has always taken great care of us. I recently worked with Mica... Voir plus
L'entreprise a répondu
Jayde was extremely helpful in resolving my questions about my automatic bill pay and the email I received. She took the time to look into my account, clearly explained what was going on, and let... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Amur Equipment Finance started in 1996 in Grand Island, Nebraska. Following a significant capital investment in 2013, and a strengthening of its leadership team beginning in 2015, it has evolved into one of the largest independent equipment finance companies. AmurEF employs 145 employees nationally and has almost doubled its workforce in recent years. Today, it is a Top Five nationally ranked independent commercial equipment finance provider and a certified Great Place to Work® dedicated to ensuring that its customers and employees around the nation are equipped to grow and succeed. AmurEF directly serves business owners as well as broker and vendor origination partners in equipment-intensive industries including transportation, construction, commercial and industrial equipment, technology, food service, agriculture, packaging, and energy. AmurEF is active in both small-ticket and middle market financing, originating $10K to $2MM transactions across a wide range of credit profiles and with terms of up to 84 months. Call 888-272-1154 to learn more.
Coordonnées de contact
304 W. 3RD Street, PO Box 2555, 68801, Grand Island, Etats-Unis
- 888-272-1154
- info@amuref.com
- www.amuref.com
4,8
Excellent
4 k avis
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very helpful was able to answer all my…
very helpful was able to answer all my questions and was very patient walking me through account login
12 mars 2026
Avis spontané
Réponse de Amur Equipment Finance
Hello Richard! We're happy to hear that we were able to help you with your account login. We appreciate your positive feedback and are glad our team could answer your questions patiently.
Jayde was very helpful
Very good experience with Jayde on the phone and actuality got a quick response and problem solved.
12 mars 2026
Avis spontané
Réponse de Amur Equipment Finance
Thank you for taking the time to share your experience, Cheryl! It's great to know that we provided you with a quick response and a resolution to your problem. Thanks for your feedback.
Réponse de Amur Equipment Finance
Hello Mike! We appreciate you taking the time to share your positive experience; we are so glad to hear that you found Jayde helpful.
I talked to a lady named Jayde and she…
I talked to a lady named Jayde and she was the most helpful and compassionate for what i needed. she steered me in the right direction and i hung up with great relief.
10 mars 2026
Avis spontané
Réponse de Amur Equipment Finance
We're happy to hear that Jayde was so helpful and compassionate. It's great to know that she provided the guidance you needed and brought you relief. Thank you for sharing your positive experience!
Jayde Fernandez was very helpful.
9 mars 2026
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Réponse de Amur Equipment Finance
We appreciate your positive feedback, Joshua. We're happy to hear that you had a great experience and found our team member helpful.
Great customer service
I’m happy with the fast response I received from the customer service specialist Shandra. Didn’t took long to respond and to be able to help me with my concern. Thank you for your help.
9 mars 2026
Avis spontané
Réponse de Amur Equipment Finance
We're happy to hear that you received a fast response and helpful support. We appreciate you taking the time to share your positive experience with us, Carlos. Thank you for your feedback.
Predatory fees for evertything
Never but Never finance anything with this company, they charged predatory fees for everything, i got a new insurance and they charge for that, i also never got explained about about the structure of the loan until i figure i don't have a payoff amount like a regular car loan. this is BS
7 mars 2026
Avis spontané
Réponse de Amur Equipment Finance
Hello Andres, thank you for your review of Amur Equipment Finance. Your feedback is important to us as we strive to deliver excellent customer service. We are sorry to learn that you are not satisfied with the service you’ve received to date.
After reviewing your profile, our records do not indicate that any concerns regarding the finance amount were raised during the funding process.
Regarding early payoff, your customer contract outlines that all contractual payments are due at the time the agreement is satisfied. Additionally, maintaining insurance coverage is a requirement outlined in the contract, as it protects both the equipment owner and the financing provider. If proof of insurance is not received, notices are provided in advance before any lender-placed insurance may be applied.
Providing excellent service, including clearly communicating our process and contract terms, is paramount to what we do and who we are. We appreciate you taking the time to share your feedback.
Great Customers services from KIRA!!
Great Customers services from KIRA!!! Thnanks!!
5 mars 2026
Avis spontané
Réponse de Amur Equipment Finance
We are happy to hear that you had a great customer service experience. We appreciate you taking the time to leave us feedback, Samuel!
Customer service is accessible
Customer service is accessible and will answer within the hour a message is sent.
6 mars 2026
Avis spontané
Réponse de Amur Equipment Finance
Thank you for sharing your experience, Teresa! We’re glad to hear that our team was responsive and able to get back to you quickly. Providing accessible support and timely responses is something we work hard to maintain every day. We truly appreciate you taking the time to leave your feedback.
Tami was nice and patient with ne…
Tami was nice and patient with ne during the process! Thanks!
6 mars 2026
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Réponse de Amur Equipment Finance
We appreciate you sharing your positive experience, Antonio! We are so glad that you found our team member to be helpful and kind during the process.
Jayde was extremely helpful and had the…
Jayde was extremely helpful and had the answer I needed quickly
6 mars 2026
Avis spontané
Réponse de Amur Equipment Finance
Thank you for the great feedback, GW Logistics! We’re glad to hear Jayde was able to assist you quickly and provide the information you needed. We’ll be sure to share your kind words; our team works hard to make every interaction helpful and efficient. We appreciate you taking the time to share your experience!
Horrible company to work with
Horrible company to work with. I was forced into using Amur to finance my 2022 freighliner. After paying half the payments i still own more then i paid for the truck. They screw you at every turn!! Don't use them. Buyer beware!!
2 mars 2026
Avis spontané
Réponse de Amur Equipment Finance
Hello Larry, and thank you for sharing your feedback. We’re sorry to hear that your experience has been frustrating, and we understand how important clarity and confidence are when entering into a financing agreement.
After reviewing our records, we did not find any concerns or questions raised during the funding and contract signing process regarding the terms or payment structure. Our goal during funding is always to ensure customers have the opportunity to review and understand the agreement before it is finalized.
Thank you again for taking the time to share your thoughts.
Jayde was extremely helpful and made me…
Jayde was extremely helpful and made me feel more comfortable making the most embarrassing phone call I've ever made.
2 mars 2026
Avis spontané
Réponse de Amur Equipment Finance
Hello Kiko! We're happy to hear that Jayde made you feel more comfortable during a difficult call. Thank you for sharing your positive experience with us!
Do business with AMUR at your own risk
Do business with AMUR at your own risk. Their financing practices are not straightforward, and I strongly advise anyone considering them to read the fine print carefully. Do not give in to pressure or excessive talking meant to confuse you. Always ask: What will my total charges be by the end of this loan? What happens if I pay off the balance early?
AMUR claims its loans are “not interest‑bearing,” but what that actually means is unclear. Their fees are not transparent, and they can add charges without providing a clear breakdown of the true cost. They won't give you the total amount of your loan, but the monthly payment. You will have to figure it out how much the life of your loan will cost you. In my experience, this created a very concerning and opaque financial arrangement.
I purchased a truck in June 2023 from Ryder and was referred to AMUR for financing. The total amount financed was $37,246.60 under TZ Square Transportation LLC. I made 17 consecutive monthly payments of $1,361.67, totaling $23,148, without ever missing or being late on a payment.
Then the unforeseen happened. I lost my day job, trucking revenue dropped drastically due high gasoline prices and extremely low rates per mile, and the truck suffered a major mechanical breakdown. It was taken to a repair shop in Laurel, MD. Realizing I could no longer sustain the monthly payments, I contacted AMUR (Morgan Osborn) to request a payoff amount. They quoted approximately $43,600—despite the original financed amount being $37,246 and despite my having already paid over $23,000.
In November 2024, I offered $10,000 as a settlement after providing both my personal and business financial statements. AMUR rejected my offer and countered with a payoff of $42,000+, which I could not afford. They advised me to sell the truck if I could not continue making payments.
The truck—a 2015 International 4300 with over 260,000 miles —received a purchase offer of $15,000 from the repair shop owner. I informed AMUR and even offered to add $8,000 of my own funds to bring the total to $23,000 just to exit the loan. AMUR refused again and insisted on the $42,000+ payoff.
With no other option, I voluntarily surrendered the truck to AMUR (Jordyn Johnson) in mid‑November 2024 so they could sell it and apply the proceeds to the balance. To my surprise, in February 2025 the repair shop contacted me to say the truck was still sitting there—AMUR had never picked it up. The shop began charging $75 prorated per day for storage. I notified AMUR immediately, yet they allowed the truck to remain there until late March 2025, when they finally transferred the title to the shop owner for $1,000. My question is, why didn't they give me the tittle for the $1000 and the bill?
To this day, I have received no documentation from AMUR showing how much the truck was sold for or how they calculated the remaining balance. Instead, I was issued a bill for $42,000 in December of 2025, which I am now making monthly payments on. Life has been stressful, making payments on something you know was taken from you unfairly and handed to someone else.
My question is simple: Why punish a customer who tried in good faith to resolve the situation? AMUR refused reasonable settlement offers, failed to retrieve the truck in a timely manner, and still held me responsible for an inflated balance.
If you are a small business seeking financing, please stay away from AMUR. My experience has been costly, stressful, and deeply disappointing. I regret ever doing business with them.
2 décembre 2025
Avis spontané
Réponse de Amur Equipment Finance
We’re truly sorry to hear about your experience and the challenges you’ve faced. We understand how stressful financial hardship and equipment issues can be, especially when they impact your business and livelihood.
At Amur Equipment Finance, our agreements clearly outline payment terms, total contract amounts, and early payoff provisions at the time of signing. We encourage all customers to carefully review their documents and ask questions prior to finalizing any financing arrangement. Our goal is always to ensure transparency and clarity in the structure of the transaction. With regard to voluntary surrenders and collateral disposition, there are established processes that must be followed, including title transfer, recovery logistics, and application of sale proceeds in accordance with the contract and applicable regulations. Documentation outlining how proceeds are applied and how any remaining balance is calculated is typically provided as part of that process. We take concerns like yours seriously. Because account-specific details cannot be addressed publicly, I encourage you to contact our Customer Service team or me directly @ 800-994-0016 so we can review your file, confirm documentation has been provided, and answer any outstanding questions regarding balances, recovery timelines, or settlement discussions.
We appreciate you sharing your feedback and remain committed to reviewing your concerns thoroughly.
Fast response
Very well service and responded proper to my questions without hesitasion. And very happy to talk to customer.
2 mars 2026
Avis spontané
Réponse de Amur Equipment Finance
Thank you for your kind feedback! We’re so pleased to hear that your questions were answered promptly and without hesitation, and that you felt welcomed during your conversation. Providing responsive, friendly service is always our goal at Amur. We truly appreciate you taking the time to share your experience!
Jayde was very helpful
Jayde was very helpful, patient charismatic and took all her time with all my questions. It was a pleasure speaking with her on the phone.
2 mars 2026
Avis spontané
Réponse de Amur Equipment Finance
Hello Mario! We're happy to hear that you had such a positive experience! We appreciate you mentioning how helpful and patient Jayde was and that she addressed all your questions.
Eli was just the absolute best
Eli was just the absolute best. Very streamlined process. Communicative. We are so appreciative.
25 février 2026
Avis spontané
Réponse de Amur Equipment Finance
We are so happy to hear that you had such a wonderful experience, Cory! It's great to know that the process was streamlined and communicative. We appreciate your kind words.
Their customer service and support goes…
Their customer service and support goes beyond what I was expecting, definitely blew me away. I spoke to Tami Nielsen who walk me through every single step and made it so easy to resolve my issues. Thank you Tami!
26 février 2026
Avis spontané
Réponse de Amur Equipment Finance
We truly appreciate you sharing this, Hugo! It means so much to know that the level of support exceeded your expectations.
We’ll be sure to pass along your kind words to Tami. Taking the time to walk through each step and make the process simple and stress-free is exactly the experience we aim to provide at Amur. Thank you again for your trust and your business!
I called needing help moving my due…
I called needing help moving my due date out to the 10th of the month, and Jayde was very knowledgeable, and helpful to get me taken care of.
24 février 2026
Avis spontané
Réponse de Amur Equipment Finance
Thank you for sharing your experience, Justin! We’re so glad to hear that Jayde was knowledgeable and helpful in assisting you with moving your due date to better fit your needs.
We’re committed to providing flexible, solution-focused support whenever possible. We truly appreciate your feedback and your business!
Highly recommend
Highly recommend! Everything was detailed and Megan Eddings was thorough from the beginning of the process to the end. All of the information was clear and she made our commercial vehicle purchase go smoothly! Thanks again Megan!
20 février 2026
Avis spontané
Réponse de Amur Equipment Finance
Thank you so much for the recommendation, Dedrick! We’re thrilled to hear that everything was clear and detailed throughout the process.
We’ll be sure to share your kind words with Megan. Providing thorough, transparent guidance from start to finish is exactly what we strive for, and we’re so glad your vehicle purchase went smoothly.
Thank you again for your trust and your business!
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