Ordered four anodes of the same type but one was the wrong size. Despite the wrong one being returned to them via Pirates Cave and numerous emails and calls, they will not give me a refund although th... Voir plus
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I put in an order, and was subsequently emailed by the firm as they wanted to be sure that I got the right ones. I looked into the matter more closely (new boat) and realized I had ordered wrong anode... Voir plus
L'entreprise a répondu
Best prices, accurate descriptions, zero friction transaction, i received my items less than 20 hours after placing the order, they had packaged my bukh anodes and had them ready for shipping a few mi... Voir plus
No part numbers for anodes detailed in OEM's manual. One email to Anode Outlet answered the question. Computerised store system went down and stock checked manually to confirm anodes were in stock... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We have one of the largest selections of anodes in Europe with competitive pricing. If you are unsure as to what you need, we are always happy to help. Please contact us at info@anodeoutlet.co.uk or on 01243 546935. Anode Outlet: taking the hassle out of protecting your boat from corrosion.
Coordonnées de contact
6 Kendon Business Park, ME2 4JF, Rochester, Kent, Royaume-Uni
- 01634 568011
- info@anodeoutlet.co.uk
- www.anodeoutlet.co.uk
4,2
Bien
153 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Good service and a good product
18 juillet 2019
Avis spontané
2 zinc anodes for max-prop
After having ordered 2 zincanodes for my MaxProp 2-blades, it took a couple of weeks before Royal Mail has delivered it.
But maybe the adress in the Netherlands (EC) is the reason why!
The anode Outlet very willing to help!!
Dr K.T. Han Dentist
9 juillet 2019
Avis spontané
Réponse de Anode Outlet
Hi Dr Han, thank you very much for your review. I am very sorry for the delay to your order. Typically the service to EU countries should take 3-5 working days only. Once we put the order into the hands of the carrier we have to hope that they uphold their end of the service we are providing to you. Your parcel took a very long time to arrive, and I can only thank you for your patience. As discussed, we recommend our customers purchase tracked services so that it reduces the stress and worry wondering when your parcel will arrive. The small extra cost is worth it for everyone involved I think!
Excellent speedy service
Excellent speedy, helpful service. One cannot ask for more.
9 juillet 2019
Avis spontané
Réponse de Anode Outlet
Thank you David, glad you were happy with everything
Excellent customer service!
Excellent customer service! We had a few problems with the courier service which the staff at Anode Outlet worked hard to resolve. I believe they now use a more reliable delivery service. The anodes were great quality - I would definitely use this company again and would highly recommend them.
9 juillet 2019
Avis spontané
Réponse de Anode Outlet
Thank you Matthew, and you are right, we have moved away from ParcelForce and now using DPD. I'm very sorry you had the misfortune on being on the receiving end of a bad delivery experience. Thank you for your patience while we got it all resolved for you, and for your feedback
Great service at a great price
Great service at a great price, very helpful.
11 juin 2019
Avis spontané
Réponse de Anode Outlet
Thank you for the feedback Des!
Superb service
Superb service, very competitive prices, good stock, would not use anyone else !!!
14 mai 2019
Avis spontané
Réponse de Anode Outlet
Appreciate that Charles, thank you for your review
Easiest way to get your anodes.
Easy to order, prompt delivery, good price, wide range - fine.
9 mai 2019
Avis spontané
Réponse de Anode Outlet
Grateful for the review, thank you for your feedback
Very good service and advice
24 avril 2019
Avis spontané
Réponse de Anode Outlet
Thanks Mikey - we want you to end up with the correct items for the job
Excellent range
Excellent range - and even when I wanted something really obscure they found it for me.
18 avril 2019
Avis spontané
Réponse de Anode Outlet
Thank you Simon - we do like a challenge!
The experience was painless efficient…
The experience was painless efficient and very helpful and friendly.
Many thanks to Clare.
Regards
Peter
17 avril 2019
Avis spontané
Réponse de Anode Outlet
You are more than welcome, we do try our best to help wherever we can. Thank you for writing a review Peter
xxxx
Anode Outlet have a very comprehensive range of anodes and I was able to get exactly what I needed for a good price.
13 avril 2019
Avis spontané
Réponse de Anode Outlet
That's wonderful to hear John, thank you for your review
Great advice and service
Great advice and service. Excellent delivery and reasonable price.
12 avril 2019
Avis spontané
Réponse de Anode Outlet
Thank you for spending a few moments to let us know Clive
Good Customer service and Delivery
Good Range, Good Update correspondance. E.G. Change of delivery date due to stock availability
Arrived as stated
And no Concerns
29 mars 2019
Avis spontané
Réponse de Anode Outlet
Sometimes stock availability and deliveries don't always go to plan but we do try to keep you as up to date as possible so you know what's happening. Thanks for the review Timothy
Clear website made ordering easier
Clear website made ordering easier. Delivery was quick and everything right. Will be using Anode outlet again!
27 mars 2019
Avis spontané
Réponse de Anode Outlet
Good to hear Paula, happy boating! Look forward to hearing from you again next time
Good product from stock at the right…
Good product from stock at the right price and delivered on time
21 mars 2019
Avis spontané
Réponse de Anode Outlet
Thank for taking the time to review and we are happy you are pleased with your order
Not knowing the exact anode I needed
Not knowing the exact anode I needed, Anode Outlet were really helpful in identifying the correct spec. Quick delivery.
Great service!
19 mars 2019
Avis spontané
Réponse de Anode Outlet
Lovely to hear that , thank you David!
Easy to use website and prompt delivery…
Easy to use website and prompt delivery very happy customer
11 mars 2019
Avis spontané
Réponse de Anode Outlet
Thanks for reviewing Adrian and glad you're happy!
Kept fully informed of status by Clare…
Kept fully informed of status by Clare and very happy to use again
6 mars 2019
Avis spontané
Réponse de Anode Outlet
Thanks for taking the time to review Keith, and happy you're happy!
Bow and stern thruster anodes
In my experience this was the only company with a website that gave good clarity and information to identify the correct anodes for my bow/stern thrusters easily.
The price and delivery were spot on also.
9 février 2019
Avis spontané
Réponse de Anode Outlet
Thank you Mr Grigg. We've spent a lot of time collating the information needed to help you identify which anode(s) you need so we are happy it's worked for you
Fabulous service and a special thanks to Clare.
Fabulous service and a special thanks to Clare.
I had recently obtained a new boat with a Cummins single Diesel engine. As we were about to service the engine I had to purchase the zinc pencil anodes from Cummins main agent at a horrendous cost of £159 including Vat.
Not wanting to repeat this cost for next years service I contacted The Anode Outlet and Clare managed to identify all 5 pencil anodes and supplied them at £37 inc postage packing and Vat saving me over £120.
The boat is shortly due to come out of the water for antifouing - I will be contacting The Anode Outlet to obtain the anodes for the prop nut, rudder anode, trim tab anodes and bow and stern thruster anodes. I know they will be at an extremely competitive price and a prompt delivery.
25 janvier 2019
Avis spontané
Réponse de Anode Outlet
Thank you Steve for the kind review. We do pride ourselves on trying to get you the best quality at the best prices and I am very happy we were able to assist you with your requirements. We look forward to helping you with your next order!
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