Overall, the furniture appears well made - however, very involved assembly (took three adults); the metal match to the screws is a challenge - one absolutely would not match up and go in. Can already... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The delivery was so speedy, ordered one day and delivered the next! It‘s a beautiful little playhouse and our yard smells like cedar seemingly indefinitely. Thank you so much!
L'entreprise a répondu
Very quick service. I bought a metal first-aid cabinet, and I like the fact that they put the green first aid cross sticker inside the cabinet, giving the purchaser the option of whether or not it's... Voir plus
L'entreprise a répondu
First off I'd like to say product arrived timely, in great shape, and whole. I purchased this back in February, and due to the weather and work just put it together now. Have patience and it will come... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Aosom specializes in Outdoor Living, Home Decor, Sporting Goods, Health & Beauty and more. Aosom has quality products at awesome prices and free shipping.
Coordonnées de contact
27150 SW Kinsman Road, 97070, Wilsonville, Etats-Unis
- 877-644-9366
- customerservice@aosom.com
- www.aosom.com
4,4
Excellent
2 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Beautiful and Quick!
The delivery was so speedy, ordered one day and delivered the next! It‘s a beautiful little playhouse and our yard smells like cedar seemingly indefinitely. Thank you so much!
15 avril 2026
Réponse : Aosom USA
We're happy to hear that the playhouse arrived so quickly! It's wonderful that you find it beautiful and are enjoying the cedar aroma. Thank you so much for your positive feedback!
Beautiful planters
Produce is well made and easy to assemble. Already have complements from neighbors
16 avril 2026
Réponse : Aosom USA
We're happy to hear that the product was easy to assemble and is well-made. We appreciate you letting us know about the compliments from your neighbors!
Réponse : Aosom USA
We're happy to hear that you're highly satisfied, and we appreciate your feedback regarding our fast shipping service!
Réponse : Aosom USA
We appreciate your feedback. We hope you enjoy it once you use it and find it meets your expectations!
Total Satisfaction
They had the product I was looking for at a fair price and also provided a couple discount codes and free delivery, which was faster than I expected. I am happy with the recliner I ordered.
7 mars 2026
Réponse : Aosom USA
We're happy to hear that you found what you were looking for at a fair price and that you were able to take advantage of our discount codes and free delivery. We're so glad you are happy with your recliner!
Satisfied customer
Placed order and, delivery on time, excellent! Found product I needed with reasonable price.
2 avril 2026
Réponse : Aosom USA
We appreciate your positive feedback! We're happy to hear that you found the product you needed at a reasonable price and that the delivery was on time.
Website great a very fast delivery
Website great a very fast delivery. Product well made but needs better instructions for assembly
11 avril 2026
Réponse : Aosom USA
We're happy you received your order quickly and like the product's quality. We appreciate your feedback regarding the assembly instructions; we'll review them.
The top of the bench has a long crack in it
The top of the bench has a long crack in it, I do not want to return it. I feel like I should get my money returned!
10 avril 2026
Réponse : Aosom USA
Hello Cheryl! Thank you for your feedback. We’re sorry to hear about the crack in your bench. We’ve reached out to you directly to help resolve this issue. Please note that all of our products come with a 1-year warranty, and we’ll be happy to assist you in finding the best possible solution.
Réponse : Aosom USA
We're happy to hear that you love the float! We appreciate your kind words about our fast delivery service. Thanks!
Part of the sofa was broken upon…
Part of the sofa was broken upon arrival and customer service went above and beyond to ensure a replacement was sent immediately. Thank you for that! The broken glass was not of their doing, but it was still made right.
25 mars 2026
Réponse : Aosom USA
We're happy to hear that our customer service team was able to resolve the issue with the sofa and the broken glass to your satisfaction. Thank you for your positive feedback; we appreciate it.
Réponse : Aosom USA
We're happy you love the product and had a quick delivery! Thank you for letting us know about your positive experience.
I sent this to a family member and it…
I sent this to a family member and it was delivered promptly, which was important, because it was for a birthday and was delivered early:)! Thank you very much for your efforts. I will be a repeat customer because of this.
12 avril 2026
Réponse : Aosom USA
We're happy to hear that the delivery was prompt and on time for the birthday! Thank you very much for your positive feedback; we appreciate you sharing your experience and look forward to serving you again.
Your follow up ad can not be deleted
Your follow up ad can not be deleted, nor can I "unsubscribe".
Pleased unsubscribe me from all ads.
9 avril 2026
Réponse : Aosom USA
Hello Orvis! Thank you for your feedback concerning the advertising subscription. We have unsubscribed you from further emails. Please note, it could take up to 24 hours for the change to take affect. Also, at the bottom of all marketing emails we send there is an "unsubscribe" link where customers can control their subscriptions. Thank you for your patience.
Very happy with product
Very happy with product , price , shipping time . Would purchase from this company again , happy that I found them
11 avril 2026
Réponse : Aosom USA
We're very happy to hear that you are satisfied with the product, price, and shipping time! We appreciate your positive feedback and are glad you found us!
Réponse : Aosom USA
Hi, thanks for your feedback! We take feedback such as this very seriously and are here to help. We would like to further discuss this matter with you. For the fastest response you can email our support team at customerservice@aosom.com, or call us at 1-877-644-9366. We are eager to assist our customers and look forward to hearing from you.
Réponse : Aosom USA
We're so happy it arrived quickly and your kid loves it! Thanks for letting us know!
Fast shipping and great price!
11 avril 2026
Réponse : Aosom USA
We're happy to hear that you had a great experience with our fast shipping and pricing. Thank you for your positive feedback!
My dog cage didn’t hold my puppy
My dog cage didn’t hold my puppy. He escaped in less than an hour. Only 20 lbs and 2 months old. I’m very dissatisfied.
10 avril 2026
Réponse : Aosom USA
Hi, thanks for your feedback! We take feedback such as this very seriously and are here to help. We would like to further discuss this matter with you. For the fastest response you can email our support team at customerservice@aosom.com, or call us at 1-877-644-9366. We are eager to assist our customers and look forward to hearing from you.
Réponse : Aosom USA
We're happy to hear that you received good quality items quickly at a fair price. We appreciate your positive feedback very much!
damaged shipping box
damaged shipping box. no the product does not work as it should and i have to email back and forth to solve problem as if it is my fault. annoying
10 avril 2026
Réponse : Aosom USA
Thank you for your feedback! It appears that we were in contact with you and resolved the issue quickly. We are glad that you allowed us to work with you on this and appreciate your business.
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