Shipped fast. Assembled fairly easily in about 1 hour. It looks great and is compact enough to fit in a 10 x 15 secondary bedroom.Bar feels commercial quality well knurled. Seems to slide smoothly al... Voir plus
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they resolved my issue without difficulty. I love everything about this set except the chairs have a metal squeak with the rocking motion. I have used silicone spray which helps silence it but the s... Voir plus
L'entreprise a répondu
I really like this little chicken coop! It came very well packaged, had clearly labeled parts, and it was easy to put together following the diagrammed instructions. This will be perfect for my little... Voir plus
L'entreprise a répondu
The product is ok, it could have been more sturdy, the walls are thin.the installation instructions have to be improved, with current instructions installation took a lot of time.
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Aosom specializes in Outdoor Living, Home Decor, Sporting Goods, Health & Beauty and more. Aosom has quality products at awesome prices and free shipping.
Coordonnées de contact
27150 SW Kinsman Road, 97070, Wilsonville, Etats-Unis
- 877-644-9366
- customerservice@aosom.com
- www.aosom.com
4,4
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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The chair was damaged
The chair was damaged. How do I get my money back. One of the wires was smashed.
9 septembre 2026
Réponse de Aosom USA
We are sorry to hear about the damaged chair. We understand your frustration with the product's condition. One of our reps are reaching out to you to assist you with this important matter. Thank you for your patience.
We got exactly what we paid for
We got exactly what we paid for. Rather small but workable
15 septembre 2026
Réponse de Aosom USA
We're glad to hear our product met your expectations and was workable for your needs. We appreciate your feedback.
Good chair, bad footrest
Assembly was relatively easy. Chair is great but the footrest does leave much to be desired. It really doesn't go out that much nor hold much weight. Otherwise, like it.
15 septembre 2026
Réponse de Aosom USA
We're glad to hear the assembly was easy and you like the chair! We appreciate your feedback regarding the footrest's extension and weight capacity. We will reach out to you to further discuss this matter. Take care!
Everything went well
Everything went well. Delivery was fast and efficient and everything need for putting it together was there. The only thing I did not like was the instructions in putting the item together. Not clear and it took a while to figure out some of the items to put together. Need more clear instructions in putting it together.
15 septembre 2026
Réponse de Aosom USA
We are happy to hear that the delivery was fast and efficient. We appreciate your feedback regarding the assembly instructions. We understand that unclear instructions can be frustrating, and we are always looking for ways to improve our documentation to make the assembly process smoother for our customers.
Réponse de Aosom USA
We're so glad the assembly was easy and the price was right! We appreciate your kind words.
Perfect gift for a 2 year old boy who loves construction equipment.
Purchased this for my grandson who is 21 months. He won’t go anywhere without his excavator! He loves it.
The item was shipped right away and arrived in days.
7 septembre 2026
Réponse de Aosom USA
We are so happy to hear your grandson loves his new excavator and that it arrived so quickly! We appreciate you sharing your positive experience with us.
PutSunny raised garden bed
PutSunny raised garden bed. Easy assembly. Well packaged delivery . Good product
7 septembre 2026
Réponse de Aosom USA
We're so glad to hear that you found the assembly of our raised garden bed easy and that it arrived well-packaged. Thank you for your positive feedback on our product!
The product is of good value
The product is of good value, and arrived in great condition and timely.
6 septembre 2026
Réponse de Aosom USA
We're so happy to hear that your product arrived in great condition, was timely, and that you found it to be of good value! Thank you for your wonderful feedback.
Great Experience
I had ordered a riding excavator for our grandson and we didn’t realize that he already had one similar to this one. I contacted Aosom via email and explained my situation. They responded the same day and sent me a mailing label to send it back with no hassle! I will definitely shop Aosom again! Thank you!
5 septembre 2026
Réponse de Aosom USA
We're so happy to hear that our team was able to assist you quickly and efficiently with your return. We always aim to make our processes as hassle-free as possible for our valued customers. We truly appreciate your kind words and look forward to serving you again in the future!
Réponse de Aosom USA
We are so pleased to hear you had a great experience with our service. Thank you for your kind words!
Nice cabinet and was relatively easy to…
Nice cabinet and was relatively easy to assemble. There was one error on the drawing that was an issue, but overall was a good buy.
10 septembre 2026
Réponse de Aosom USA
We're so glad you found the cabinet easy to assemble and a good buy! We appreciate you bringing the drawing error to our attention. We are always working to improve our instructions.
Wonderful customer service
Wonderful customer service. My package was going to be delivered to my home address where I would not be for a couple months. I sent an email stating I wanted to package delivered to an alternate address.
The customer service agent stopped delivery of the package which was already in the hands of FedEx.
She had the original package returned to AOSOM and sent a new package to my requested address.
9 septembre 2026
Réponse de Aosom USA
We're so happy to hear that our team was able to assist you with your delivery request! We understand how important it is to receive your package at the correct location, and we're glad we could facilitate that change for you. Thank you for sharing your positive experience with us.
Réponse de Aosom USA
We're glad to hear we consistently meet your expectations with our products and pricing! We appreciate your feedback.
Réponse de Aosom USA
We're so happy to hear that you love our product and appreciate our fast shipping! Thank you for your high recommendation.
great company 100%!
the prices were great, the shipping was quick and easy… great company!
9 septembre 2026
Réponse de Aosom USA
We're so pleased to hear that you found our prices great and that your shipping experience was quick and easy. Thank you for your wonderful feedback!
Pros and Cons of these cabinets
I’m pleased with how the surface looks. It’s really pretty. I was not expecting it to be so nice looking. Also, I received the shipment and half of the time that I thought it was gonna take to get to my house. However, one of the plastic pieces that joins the backing was broken beyond repair so I had to notify the company right away to get a replacement part ordered. I am unhappy that I have to wait 5 to 10 business days to receive the replacement part. This puts me severely behind and my house is an extreme mess because of all the stuff that I need to organize into these two cabinets. Also, it took me forever to put the first cabinet together and now the doors don’t fit in the upper part of the cabinet. There is about a 4 inch gap underneath the set of doors. I decided to go ahead and start to assemble the second cabinet and realized that the assembly guide that came with the shipment; has an incorrect step marked on them. On the second page of the assembly guide, it shows to attach piece number 12 to piece number 2 and then also piece number 3 to piece number 13. I realized that this is why my doors have a 4 inch gap underneath them on the current cabinet that’s assembled. Piece number 2 should be attached piece number 13 and piece number 3 to piece number 12. I was really excited to get these put together and get my craft room/office space organized Long before now. Now I’m just sitting waiting with clutter in my house and it’s been very disappointing to be so excited but frustrated at the same time.
8 septembre 2026
Réponse de Aosom USA
We appreciate you sharing your experience and feedback with us. We are pleased to hear that you find the surface of the product pretty and that the shipment arrived sooner than expected.
We are truly sorry to learn about the broken plastic piece and the subsequent delay in receiving a replacement part. We understand how frustrating it is to have your organizational plans disrupted, especially when you were looking forward to setting up your craft room/office space.
We also want to address the assembly challenges you encountered, particularly with the doors not fitting correctly and the incorrect step in the assembly guide. We recognize that this has caused significant inconvenience and added to the clutter in your home. We are actively reviewing the assembly guide to correct the identified error and prevent similar issues for future customers. Your detailed feedback on the piece numbers is incredibly helpful in this process. We are committed to improving our product and instructions to ensure a smoother experience for everyone. We value your patience as we work to resolve these matters.
The perfect coop!
I received my chicken coop so quickly. I really did not expect that. It was fairly easy to assemble. The roof could use a little better assembly instructions but you can figure it out. I love the finished product!
1 septembre 2026
Réponse de Aosom USA
We're so happy to hear that your chicken coop arrived quickly and that you love the finished product! We appreciate your feedback regarding the roof assembly instructions; we'll definitely take that into consideration for future improvements.
Fast and free shipping, Nice looking desk!
Fast and free shipping, low priced. Decent looking product for the price. Needed additional wider desk to support multiple Wide-screen monitors around my laptop. Best deal I could find for what I needed (Wayfair was a bit much more $$$ for similar product).
20 août 2026
Réponse de Aosom USA
We appreciate you sharing your positive experience with us. We are pleased to know that our product met your needs for supporting multiple monitors and that you found our shipping and pricing satisfactory.
Super great services & as well i…
Super great services & as well i received everything that i ordered correct items not liked some others website,!!!
Loved it,,!! Definitely, recommended!!!❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
1 septembre 2026
Réponse de Aosom USA
We are absolutely thrilled to hear that you loved our services and that your order arrived with all the correct items! It's wonderful to know that you would definitely recommend us. Thank you for your fantastic feedback!
The item was in stock and was shipped…
The item was in stock and was shipped very promptly
1 septembre 2026
Réponse de Aosom USA
We're glad to hear your item was in stock and shipped promptly. Thank you for your feedback!
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