Shipped fast. Assembled fairly easily in about 1 hour. It looks great and is compact enough to fit in a 10 x 15 secondary bedroom.Bar feels commercial quality well knurled. Seems to slide smoothly al... Voir plus
L'entreprise a répondu
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they resolved my issue without difficulty. I love everything about this set except the chairs have a metal squeak with the rocking motion. I have used silicone spray which helps silence it but the s... Voir plus
L'entreprise a répondu
I really like this little chicken coop! It came very well packaged, had clearly labeled parts, and it was easy to put together following the diagrammed instructions. This will be perfect for my little... Voir plus
L'entreprise a répondu
The product is ok, it could have been more sturdy, the walls are thin.the installation instructions have to be improved, with current instructions installation took a lot of time.
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Aosom specializes in Outdoor Living, Home Decor, Sporting Goods, Health & Beauty and more. Aosom has quality products at awesome prices and free shipping.
Coordonnées de contact
27150 SW Kinsman Road, 97070, Wilsonville, Etats-Unis
- 877-644-9366
- customerservice@aosom.com
- www.aosom.com
4,4
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Aosom USA
We're so happy to hear about your positive delivery experience with us. We appreciate your kind words!
Great item at very affordable price
Great item at very affordable price. Very quick and secure shipping.
18 août 2026
Réponse de Aosom USA
We're so pleased to hear that you found our item to be a great value and that the shipping was both quick and secure. Thank you for your positive feedback!
My first one was delivered to the wrong…
My first one was delivered to the wrong place and never found. So they sent me another one.
24 août 2026
Réponse de Aosom USA
We are truly sorry to hear about the initial delivery issue and appreciate your patience. We are glad we could send a replacement.
The scooter was great.
The scooter was great.
DIRECTIONS WERE TERRIBLE. HARD TO FIGURE OUT.
21 août 2026
Réponse de Aosom USA
We're glad you enjoyed the scooter itself. We apologize that our directions were unclear. Please feel free to contact us directly at either customerservice@aosom.com, or call us at 1-877-644-9366 if you need further assistance. Take care!
Réponse de Aosom USA
We are so pleased to hear that you are happy with the quality of your rug and our quick shipping! We appreciate your kind words.
Great Buy
Package came on time and was well padded. Easy to assemble. Exactly as pictured.
23 août 2026
Réponse de Aosom USA
We are so happy to hear that your package arrived safely and that you found the assembly easy! It's wonderful to know the product met your expectations.
Réponse de Aosom USA
We're happy to hear that you are pleased with the fast shipping, great product, and great price. Thank you for your positive feedback!
When online ordered my greenhouse was…
When online ordered my greenhouse was at my house in less than two days. I was amazed. I still haven’t put it together yet though.
15 août 2026
Réponse de Aosom USA
We're so happy to hear our delivery speed impressed you! We hope you enjoy assembling your new greenhouse when you get the chance.
Pre-drilled holes missing
Pre-drilled holes missing. Threads on bolts damaged badly enough the nuts would not thread on them. I am very mechanically inclined and the parts are just not matching up to the extremely poor visual instructions given. As it sits now, it can’t be put together and I will be asking for a refund. Terrible product!
19 août 2026
Réponse de Aosom USA
Hi, thanks for your feedback! We take feedback such as this very seriously and are here to help. We would like to further discuss this matter with you. For the fastest response you can email our support team at customerservice@aosom.com, or call us at 1-877-644-9366. We are eager to assist our customers and look forward to hearing from you.
I like the soft fabric, but balance is off.
I like the soft fabric. the thick footrest and the fluffy back. However, the chair is not balanced right when the foot rest is out. The chair has already tipped forward several times just when I lean forward in the chair.
14 août 2026
Réponse de Aosom USA
Hi, thanks for your feedback! We take feedback such as this very seriously and are here to help. We would like to further discuss this matter with you. For the fastest response you can email our support team at customerservice@aosom.com, or call us at 1-877-644-9366. We are eager to assist our customers and look forward to hearing from you.
The trailer is great quality with well…
The trailer is great quality with well thought out engineering. Works better than expected. The price was right.
21 août 2026
Réponse de Aosom USA
We're delighted to hear our trailer's quality and engineering exceeded your expectations, and that the price was right for you. We appreciate your positive feedback!
Gift for my grandson and he loves it!
14 août 2026
Réponse de Aosom USA
We're so happy to hear your grandson loves his gift! We appreciate your kind words.
My purchase arrived in a timely manner
My purchase arrived in a timely manner. When one part had a defect, the lady I spoke with was wonderful and the part was replaced and I received it in a short amount of time.
21 août 2026
Réponse de Aosom USA
We're so glad to hear your purchase arrived quickly and that our team could assist you efficiently with the replacement part! We appreciate your kind words.
Réponse de Aosom USA
We are so happy to hear you found a great price on your outdoor rug and that our shipment was super fast! We appreciate your positive feedback.
Replacement gazebo cover
The replacement gazebo cover we ordered was delivered on time. It went on easy and looks great. We'll see how it hold up.
20 août 2026
Réponse de Aosom USA
We're so glad to hear that your replacement gazebo cover arrived on time, was easy to install, and looks great! We hope it provides you with long-lasting enjoyment.
Réponse de Aosom USA
We're delighted to hear that you're pleased with both the product quality and our quick delivery service. Thank you for your wonderful feedback!
Tell the truth in the description of…
Tell the truth in the description of the item false representation just makes for an angry customer amd you get your stuff back
19 août 2026
Réponse de Aosom USA
Thank you for your feedback. We’re sorry the item did not meet your expectations. We have provided a return label so the item can be returned to us for a full refund. We appreciate your feedback and will continue to review our product descriptions to ensure they accurately represent our items and help customers make informed purchasing decisions.
Réponse de Aosom USA
Thank you for the 5-stars!
Réponse de Aosom USA
We're so pleased to hear that your order arrived quickly and that the product was exactly as you expected. Thank you for your positive feedback!
Instructions were easy
Instructions were easy, only the items didn’t align. Very cheap material, no padding in cushions. Not pleased with this in the least. Delivery was prompt.
18 août 2026
Réponse de Aosom USA
Hi and thanks for your feedback! We take feedback such as this very seriously and are here to help. We would like to further discuss this matter with you. For the fastest response you can email our support team at customerservice@aosom.com, or call us at 1-877-644-9366. We are eager to assist our customers and look forward to hearing from you.
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