Aosom USA Avis 

2 347
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Shipped fast. Assembled fairly easily in about 1 hour. It looks great and is compact enough to fit in a 10 x 15 secondary bedroom.Bar feels commercial quality well knurled. Seems to slide smoothly al... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

they resolved my issue without difficulty. I love everything about this set except the chairs have a metal squeak with the rocking motion. I have used silicone spray which helps silence it but the s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I really like this little chicken coop! It came very well packaged, had clearly labeled parts, and it was easy to put together following the diagrammed instructions. This will be perfect for my little... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The product is ok, it could have been more sturdy, the walls are thin.the installation instructions have to be improved, with current instructions installation took a lot of time.

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles

Informations provenant de diverses sources externes

Aosom specializes in Outdoor Living, Home Decor, Sporting Goods, Health & Beauty and more. Aosom has quality products at awesome prices and free shipping.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(2 347)

897 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great price

Great price, quality product and fast, free shipping!

18 août 2026
Logo de Aosom USA

Réponse de Aosom USA

We're so glad you appreciate our product's quality, pricing, and fast, free shipping! Thank you for your positive feedback.

Noté 4 sur 5 étoiles

Great product and good customer service.

Great product and good customer service.

18 août 2026
Logo de Aosom USA

Réponse de Aosom USA

We're so happy to hear you're enjoying our product and that you had a positive experience with our customer service team! Thank you for your kind words.

Noté 5 sur 5 étoiles

It is the perfect gift

It is the perfect gift for a toddler. The price was right, good quality, delivered on time. The only issue we had putting it together was one of the holes for the bolt was too small but was easily drilled to make bigger.

18 août 2026
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Réponse de Aosom USA

We're so happy to hear that our product was a perfect gift and that you found the price and quality to be excellent! We appreciate you bringing the assembly issue to our attention and are glad you could resolve it. Thank you for your wonderful feedback.

Noté 5 sur 5 étoiles

Aosom was wonderful about tracking down…

Aosom was wonderful about tracking down a misdelivered package (easy mistake, 501 vs. 507).

10 août 2026
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Réponse de Aosom USA

We are so glad we could help resolve the delivery mix-up for you. We appreciate you sharing your positive experience with us!

Noté 5 sur 5 étoiles

A company that respects their customers

I have searched for at least 6 months looking for a company that treated their customers with respect when purchasing an item.

I have been looking for a certain size hutch seeing some that I have liked through other companies. In reading the reviews from so many customers, being very unhappy with their purchased hutches because of missing pieces to damaged product parts, I was getting very discouraged thinking i may not buy one. There are so many people that get treated poorly for just wanting their hutches to be made right and not be hassled asking for a replacement part/parts.

I know it's not the company who sold the hutches that are made poorly, it's the manufacturers fault. The manufacturers need to get their act together and not send out damaged or poorly made goods.

When I came across Aosom USA and read their reviews, I knew I came to the right company because of all the reviews that I had read, they treated their customers with respect. I just hope Aosom USA doesn't get screwed over from the manufactures. Hopefully they can get write-offs for the poor quality from the manufacturers.

Thank you Aosom USA,
Kathy DeBruler

15 août 2026
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Réponse de Aosom USA

We are truly grateful for your incredibly thoughtful review and for sharing your extensive search experience. It means a great deal to us that our commitment to respectful customer service resonated with you, especially after encountering so many challenges elsewhere. We understand the frustration that can arise from receiving damaged or incomplete products, and we appreciate your understanding regarding the complexities of manufacturing. We are dedicated to ensuring our customers receive the quality they expect, and your kind words reinforce our efforts. Thank you for choosing us; we value your trust.

Noté 5 sur 5 étoiles

Rabbit pen

We love the pen . It’s a perfect size . We use it for our pet rabbits.

8 août 2026
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Réponse de Aosom USA

We're so happy to hear the pen is a perfect size for your pet rabbits! We appreciate your kind words.

Noté 5 sur 5 étoiles

As described, looks great

Came on time, easy to put together, looks great

15 août 2026
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Réponse de Aosom USA

We're so pleased to hear that your item arrived on time, was easy to assemble, and looks great! Thank you for your positive feedback.

Noté 5 sur 5 étoiles

Very timely

Very timely. Good prices.

14 août 2026
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Réponse de Aosom USA

We are so happy to hear that our timely service and prices met your expectations. Thank you for your wonderful feedback!

Noté 5 sur 5 étoiles

Yes very happy about the tent

Yes very happy about the tent. Good quality, good instructons, easy to set up

8 août 2026
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Réponse de Aosom USA

We're so happy to hear you're pleased with the tent's quality and found the instructions clear, making it easy to set up. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

Nice outdoor piece

The shipping was fast and assembly was easy. I like the large 3 person size of the glider bench seat. The price was very reasonable.

15 août 2026
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Réponse de Aosom USA

We're so happy to hear that you had a great experience with the fast shipping and easy assembly! It's wonderful that you're enjoying the spacious 3-person glider bench and found the price to be very reasonable.

Noté 4 sur 5 étoiles

Easy to assemble

Easy to assemble. Good quality
Except for the plastic door my bunny can easily push open I added small bungee cords to top n bottom I also added non skid tape to steps n landing areas bunny have no pads so he can’t slip now other wise the bottom drawer n ease to clean n move is so nice im happy I wish id bought it sooner !!

6 août 2026
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Réponse de Aosom USA

We're so glad to hear you're happy with the quality and ease of assembly! We appreciate you sharing your clever modifications for the door and steps to ensure your bunny's safety and comfort. Your feedback regarding the door design is valuable, and we'll certainly consider it for future improvements. We're delighted the bottom drawer and ease of cleaning are such a convenience for you!

Noté 5 sur 5 étoiles

Great value for a sturdy raised planter bed!

We have been looking for raised planter beds for quite some time, but wanted metal rather than wood. Metal is study, looks very nice in our backyard, the price was very economical, and delivery was fast and accurate. The added wire shelf at the bottom is so handy and a real bonus. The instructions were also very easy to interpret. Terrific value. Couldn’t be happier with this purchase!

13 août 2026
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Réponse de Aosom USA

We are so glad to hear that our metal raised planter beds were exactly what you were looking for and that they enhance your backyard. It's wonderful to know that the economical price, fast delivery, and the added wire shelf have made such a positive impact. We appreciate you highlighting the clear instructions and the overall value; we are truly happy that you are pleased with your purchase!

Noté 5 sur 5 étoiles

Fantastic price

Fantastic price. Shipping was on time.

7 août 2026
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Réponse de Aosom USA

We're so glad to hear you found our pricing fantastic and that your shipping was on time! We truly appreciate your positive feedback.

Noté 4 sur 5 étoiles

Its really great Aosom uses UPS ground to ship

its really super great that Aosom uses UPS for delivery service not any shipping issues and on time too.UPS driver even offer to help get it into my house wow.
Im just really glad it wasnt any foreign no name shipper that can not be tracked and long wait times.
the coop is nice and large I went to a TS store and looked at theirs they are so small and twice the price.this. Aosom coop is great

6 août 2026
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Réponse de Aosom USA

We're so glad to hear you had such a positive delivery experience and that our shipping partners provided excellent service! It's wonderful to know you're happy with the size and quality of the coop. We appreciate you sharing your positive feedback with us.

Noté 5 sur 5 étoiles
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Réponse de Aosom USA

We're so pleased to hear that you had a positive experience with our pricing and delivery speed. Thank you for your wonderful feedback!

Noté 5 sur 5 étoiles

Nicely packaged

Nicely packaged, timely, and works well for our perfect spot.

12 août 2026
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Réponse de Aosom USA

We're so happy to hear that your order was nicely packaged, arrived on time, and works well for your perfect spot! Thank you for your wonderful feedback.

Noté 5 sur 5 étoiles

Love our new glider

We saw the glider and sale price on another site
It went together with no issues and will met our upcoming needs very well. Used it daily since we put it together

12 août 2026
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Réponse de Aosom USA

We're so glad to hear that our glider was easy to assemble and is already meeting your needs daily. Your positive feedback truly makes our day!

Noté 1 sur 5 étoiles

I ordered two of the gazebos three…

I ordered two of the gazebos three years ago and the canopy with the weather has taken its course and I wanted to replace it. They no longer have that canopy in stock recommending a different canopy that doesn’t work so now I’m stuck with two canopies with no replacement canopy cover and it’s useless. It’s horrible that you buy something and they discontinue it !!! so I wasted my money on these gazebos because I can’t get a replacement cover for the canopy cause they discontinue it. Shame on you.

11 août 2026
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Réponse de Aosom USA

We genuinely appreciate you sharing your experience with us regarding the gazebo canopies. We understand your frustration when a product you rely on becomes unavailable, especially after three years of use. It is certainly disappointing when replacement parts are no longer stocked. After many years, the batches may update. With that said, we have been emailing you since the 9th and and even sent two different options to you to try to make things right. Unfortunately, we have not heard back. For the fastest support, please call us at 1-877-644-9366. We are eager to assist our customers and look forward to hearing from you.

Noté 5 sur 5 étoiles

I have been purchasing your patio table…

I have been purchasing your patio table umbrellas for several years now. Clearance prices are always appreciated.Easy ordering, fast shipping, and items are always package well.

8 août 2026
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Réponse de Aosom USA

We're so happy to hear you appreciate our patio table umbrellas, easy ordering, and well-packaged items. Thank you for your continued support!

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