ASD Home Appliances ( formerly Appliance Spares Direct Ltd) Avis 

3 171
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Not only are ASD Home Appliances competitively priced, but the customer care and service is outstanding. We had an issue with the dishwasher purchased & installed, but ASD sent the installation engine... Voir plus

Noté 5 sur 5 étoiles

The lady in the shop was most helpful. We bought exactly what we wanted at a very good price. The delivery was on time and the young man who carried out the delivery and recycle the old fridge freezer... Voir plus

Noté 5 sur 5 étoiles

We had problems with our washing machine that we had had for years. Contacted ASD and they gave us a contact number for an engineer to look at a repair. The engineer asked us what issues we had and t... Voir plus

Noté 5 sur 5 étoiles

Great family business who always check internet . And give you best price . And great service . Very knowledgeable about products they sell. I purchased a Beko 5burner Hob .CIHYG32SXE and Bloombe... Voir plus

À propos de l'entreprise

  1. Magasin d'électroménager
  2. Magasin de pièces détachées pour appareils électroménagers
  3. Magasin d'électronique
  4. Magasin d'aspirateurs
  5. Magasin de lave-linges et sèche-linges

Écrit par l'entreprise

Here at ASD Home Appliances (formerly Appliance Spares Direct Ltd), we pride ourselves on providing a first-class service to every customer. As a member of Euronics, Europe’s largest electrical buying group, we offer competitive pricing on a wide range of brand-new domestic appliances. We also continue to supply appliance spare parts nationwide, with most parts delivered within 1–3 days. Local customers can enjoy free same-day delivery on all in-stock appliances. Family-run since 1986, we’re passionate about helping our customers find the right appliance or spare part quickly and reliably.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(3 171)

206 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great choice and professional staff

They have a good selection of products and we found exactly what we were looking for. Supported our decision by excellent product knowledge. Delivery was on time and professional and friendly. Would not hesitate to recommend.

5 janvier 2026
Noté 5 sur 5 étoiles

Reliable,Brilliant hassle free service & family owned

I have shopped here for years as I know I can purchase an appliance which is good quality & a vast display of makes to choose from. Also has a brilliant customer service that delivers the new item unpacks it, takes out old & reconnect’s the new with full disposal of the old & all packaging if this extra service is required (I always do)

23 décembre 2025
Noté 5 sur 5 étoiles

Replacement Oven

Someone who had been without an oven since Christmas Day and in dire need of one would have been made to wait a few weeks anywhere else. Not with Spares Direct. Delivered same day within 4 Hours. Excellent service.

29 décembre 2025
Noté 4 sur 5 étoiles

At the very last minute before…

At the very last minute before Christmas, sorted out a new oven and hob, organised fitting of both so Christmas lunch is back on!!! Cant thank Janette and the staff enough.

22 décembre 2025
Noté 5 sur 5 étoiles

Five stars should be six.

Five stars should be six.
As a walk-in I was greeted well and directed to the product I was enquiring about.
I was left to study options and asked a couple of questions.
To which I received friendly professional answers.
I left the shop and later returned to place my order
The following process was efficient and friendly.
I asked if it could be delivered before Christmas ( 4days away). Not really expecting a positive response. The lady in the shop made a couple of phone calls. On said she could once my request
The fridge freezer was delivered and unpacked and installed 45 minutes after I left the shop. WOW six stars.
Will shop here again
Well done ASD.
David Williams
******

22 décembre 2025
Noté 5 sur 5 étoiles

Great service from start to finish

Great service from start to finish , Janette sorted out what replacement fridge was needed within minutes & was ordered & fitted excellently by there meticulous engineer/fitter who was a perfectionist . Excellent around 5🌟service . Thanks .

19 décembre 2025
Noté 5 sur 5 étoiles

Fantastic service from start to finish

So grateful that you supplied, delivered and helped my plumber fit a new Hoover washing machine, all within an hour of me ringing needing one 3 days before Xmas. Fast courteous knowledgeable from start to finish also took away my old one too. Thank you so so much. I highly recommend you and your company. Thank you.

22 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Placed a special order for me.

Placed a special order for a particular cooker I wanted urgently before Christmas and delivered it in about a week.
(A major local retailer could not promise pre-Christmas delivery.)

9 décembre 2025
Noté 3 sur 5 étoiles

I like the effort put in by your…

I like the effort put in by your booking in service advisor, she went above and beyond to help me with delivery and installation. I don't like the fact that you charged me £115.00 for installation when the engineer informed me his fee was £90.00 so you charged me £25.00 to contact a gas engineer. Also you charged me £25.00 for removal of my old appliance which i guess was taken for scrap and a pay out for the scrap metal was obtained by yourself? Apart from that i was quite satisfied.

3 décembre 2025
Logo de ASD Home Appliances ( formerly Appliance Spares Direct Ltd)

Réponse de ASD Home Appliances ( formerly Appliance Spares Direct Ltd)

Hi John,

Thank you very much for taking the time to leave your feedback. We’re delighted to hear that you were happy with the service provided by our booking-in advisor and that your delivery and installation went smoothly.

I completely understand your concerns regarding the charges:

Installation charge: The order was placed via the Euronics website, and the service fees were agreed at that time. If the order had been placed directly with us, we wouldn’t have added a fee for the gas fitter, and you would have paid him separately, which could have saved some money. The small difference also reflects VAT at 20%, which we are required to charge, and a modest amount to cover the time and effort involved in arranging the engineer.

Old appliance removal: This charge covers the safe transport and handling of your old appliance until it can be collected by a licensed company. We handle all scrap products responsibly, in line with legal requirements, and we do not profit from the scrap. VAT at 20% is also applied to this service.

We truly appreciate your understanding regarding these charges, and we’re pleased that overall you were satisfied with your experience. Your feedback helps us improve, and we hope to have the opportunity to serve you again in the future.

ASD Home Appliances

Noté 5 sur 5 étoiles

Shop local & get great service

Prior to completing the online purchase, the shop rang to discuss the fitting to make sure the fridge we had picked could be installed in the space we had. Upon delivery the guys took the time to get our integrated fridge fitted into a split door space perfectly. It was an awkward fit, but they didn’t try and rush it to get to the next job.
Great service from an independent local shop, not what you get from a faceless national company.

25 novembre 2025

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