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Lisez les avis des autres

Noté 1 sur 5 étoiles

Their clothing does not feel high-priced, even though it is valued at a higher end. The pieces I choose (10) I only ended up wearing one of them. I saw reviews showing the quality and the variety. I'm... Voir plus

Noté 5 sur 5 étoiles

changing my review as promised, because they promptly took care of me when I had an issue on a sunday night. They were responding promptly on monday! Thank you armoire! Sorry I got such anxiety, but... Voir plus

Noté 4 sur 5 étoiles

Able to try new brands and styles without committing. Found a few classic pieces I really love and got to sample a few slightly outside my normal picks that I ended up enjoying. Sometimes the selectio... Voir plus

Noté 4 sur 5 étoiles

Great quality clothing I have enjoyed trying out Armoire's rental service. The clothes are great quality, sometimes new with tags. I do feel the size availability on items I want is limited - and t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements pour femmes

Écrit par l'entreprise

Rent an infinite closet, styled just for you. Armoire is a women's clothing rental membership that styles you with curated, high-quality items for every occasion. Using a combination of technology and personal touch, Armoire provides recommendations for you based on fit and style preferences that you share via a style quiz and overtime through your rental behavior and reviews.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

264 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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3,4

Tous les avis

(264)

17 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I would NOT recommend Armoire

I have called 425-728-2458 customer support number 4 times this week and never received a call back. My current case will not submit and I have not received a case in over a month. The 2 cases I have received have taken my hours to build because their inventory is so poor. I am beyond frustrated that no one responds to my calls and emails. They are happy to take my $129 payment each month and I have nothing.

2 décembre 2024
Noté 4 sur 5 étoiles

Great quality and service, selection availability can vary

Able to try new brands and styles without committing. Found a few classic pieces I really love and got to sample a few slightly outside my normal picks that I ended up enjoying. Sometimes the selection of what is actually available in my size and style preferences isn't as great as I'd like, but overall I'm pleased with the quality. Customer service has also been excellent.

3 novembre 2024
Noté 5 sur 5 étoiles

I'm loving it

I got quality name brands in endless styles that I get to swap every month? What else can a girl ask for.

4 novembre 2024
Noté 1 sur 5 étoiles

Awful customer service

Awful customer service! I sent a few questions about the subscription service via email and never got a response. I tried to do a personal styling via chat bot and have a real person get back to me in an hour with their recommendations. Its been over 24 hours and I haven't received any type of response. For a company that may have great clothing, the customer service is awful.

30 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

I LOVE this service

I LOVE this service. High quality wardrobe items...I'm always getting compliments. And the customer service is next level!!

4 octobre 2024
Noté 5 sur 5 étoiles

I doubt anyone can beat the customer service here!

changing my review as promised, because they promptly took care of me when I had an issue on a sunday night. They were responding promptly on monday! Thank you armoire! Sorry I got such anxiety, but your customer service won me over to maybe giving you another shot, or maybe this will just reassure anyone who has more of that style, that you will take care of them! :)

6 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Revolving wardrobe

Armoire saves time, energy and worry. I love to have fresh options monthly and this is a simple no fuss way to do it.

3 octobre 2024
Noté 5 sur 5 étoiles

I recommend armoire to everyone

I recommend armoire to everyone. I started a new office job, and didn’t have any business casual or formal clothes. Armoire has a great selection of business attire from classic to bold. I love wearing the clothes and I get excited to get dressed for work each day. I get so many compliments. I would never be able to afford that type of wardrobe otherwise. The customer service is great and responsive. I had one minor issue and they went above and beyond to make it right.

30 août 2024
Noté 4 sur 5 étoiles

Armoire has been a really great experience for me

I am enjoying Armoire quite a lot. First, the pros: I love having new, high quality pieces to wear without the need to buy more items and add to my closet. If I didn't rent, I would probably never get the chance to wear brands like Boden, or DVF. It's nice to choose items for specific events or weather changes; and it kind of feels like Christmas or birthday every time I receive a new case; shipping is easy; if I like a piece so much that i want to buy it, often i can get it at an affordable price. Cons: my only con has been receiving a few damaged items(broken zippers, for example). However, I have received bonus items or other types of compensation for these issues. Armoire is fair.

1 août 2024
Noté 3 sur 5 étoiles

Nice styles, but are the clothes clean?

There is a nice variety of styles to try and enjoy. The one issue I have is that several of the items have arrived looking very dingy and well-worn, knits in particular. One of those tops had an odor. One pair of trousers had another person’s name tag in the pocket so clearly those had not been cleaned. I didn’t notice until I was already at work and was pretty grossed out for the rest of the day. I am giving it one last try to see if I get truly clean clothes in the next case.

1 août 2024
Noté 2 sur 5 étoiles

Not great to awful.

My first case was okay, though I wasn't thrilled with the clothing selection. I set preferences and "liked" a lot of items in the portal, and then tried ordering a stylist case.

I had an extra item and had previously sent back several, so I thought I'd get 3-4 items. I noted that I was getting divorced and looking for an outfit for a celebratory night out. I've previously noted that I like black and jewel tones. I look awful in coral or orange, don't like to wear white, prefer breathable fabricsm and can't do spaghetti straps at all.

I was sent the most over-the-top orange jumpsuit with giant bows on the shoulders and a white nylon dress with giant orange flowers and spaghetti straps. I'm genuinely wondering if my stylist chose the opposite of anything I would wear.

8 juillet 2024
Noté 5 sur 5 étoiles

As a professional

As a professional, its nice to have a variety of clothes delivered monthly. Thanks for all of your help!

1 juillet 2024
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Réponse de Armoire

Thank you for your review, Dominique! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Noté 4 sur 5 étoiles

Overall I like the options

Overall I like the options. I find the website to be a bit clunky and it needs a refresh. I want to be able to zoom in on each item and see the clothing in a larger field and see it close up. At the moment that is not an option. Plus, some of the clothing are old and need to be retired. Look at the Rent the Runway website and update yours to be easier for the end user like me to use.

6 juillet 2024
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Réponse de Armoire

I'm so glad to hear you're enjoying your experience, Maryam! We appreciate your review. We're working on making site navigation easier to view and use in your rental choices.

Noté 5 sur 5 étoiles

Lots of great options for work and play!

I really like Armoire, I've used similar rental programs in the past but prefer the options available through Armoire, they are more suited to a working professional with many great options for work and play. I also like that you get to keep your current order until the next order arrives so there is no down time.

23 juin 2024
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Réponse de Armoire

Thank you for your review, Amy! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

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