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Lisez les avis des autres

Noté 1 sur 5 étoiles

Their clothing does not feel high-priced, even though it is valued at a higher end. The pieces I choose (10) I only ended up wearing one of them. I saw reviews showing the quality and the variety. I'm... Voir plus

Noté 5 sur 5 étoiles

changing my review as promised, because they promptly took care of me when I had an issue on a sunday night. They were responding promptly on monday! Thank you armoire! Sorry I got such anxiety, but... Voir plus

Noté 4 sur 5 étoiles

Able to try new brands and styles without committing. Found a few classic pieces I really love and got to sample a few slightly outside my normal picks that I ended up enjoying. Sometimes the selectio... Voir plus

Noté 4 sur 5 étoiles

Great quality clothing I have enjoyed trying out Armoire's rental service. The clothes are great quality, sometimes new with tags. I do feel the size availability on items I want is limited - and t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements pour femmes

Écrit par l'entreprise

Rent an infinite closet, styled just for you. Armoire is a women's clothing rental membership that styles you with curated, high-quality items for every occasion. Using a combination of technology and personal touch, Armoire provides recommendations for you based on fit and style preferences that you share via a style quiz and overtime through your rental behavior and reviews.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

264 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,4

Tous les avis

(264)

17 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I love all of the clothes I've borrowed…

I love all of the clothes I've borrowed so far. Of course, some pants are too long fo my petite frame, but that is on me.
Great service over all with quality options.

4 février 2024
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Réponse de Armoire

I'm so glad to hear you're enjoying your experience, Jill! We appreciate your review. We're working on making fit details easier to view and use in your rental choices.

Noté 5 sur 5 étoiles

This service helps me keep my wardrobe…

This service helps me keep my wardrobe fresh and not boring, plus I have way less maintenance to do because everything just gets sent back for cleaning.

6 février 2024
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Réponse de Armoire

Thank you for your review, Hannah! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Noté 5 sur 5 étoiles

Breakout of your comfort zone with ease.

The stylist team is helpful and makes selecting new and interesting clothing easy. I really enjoy the community and the real life recommendations.

27 janvier 2024
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Réponse de Armoire

Thank you for your review, Susan! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Noté 5 sur 5 étoiles

I was a newbie to clothing rental &…

I was a newbie to clothing rental & tried one other company. Armoire, for this mid-50's professional, was so much more intuitive to use. If I had any difficulty navigating, the help team responded so quickly - I think even on a weekend, but don't quote. me on that.

2 février 2024
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Réponse de Armoire

Thank you for your review, Lori! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Noté 5 sur 5 étoiles

Fabulous convenient luxurious

So convenient and easy to work with!! I feel like a million bucks - with fancy clothes and loungewear alike. The quality is fabulous - and I’ve tried both Nuuly and Rent the Runway. This one is the best!

31 janvier 2024
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Réponse de Armoire

Thank you for your review, Amanda! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Noté 1 sur 5 étoiles

I've been paying and you haven't sent…

I've been paying and you haven't sent me any new clothes

29 janvier 2024
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Réponse de Armoire

Hi Marisa - have you built a case recently? Just so you know, cases are not built automatically. However, our stylists are available to assist you in building cases for inspiration! Hope that helps!

Noté 3 sur 5 étoiles

Need more choices

I don’t feel like there are enough choices. I also think that some of the items are ridiculously priced. I am not going to pay over $300.00 for a sweater that is priced because of the name not style or quality.

There is good customer service and I get my questions answered quickly.

28 janvier 2024
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Réponse de Armoire

I'm sorry to hear you weren't able to find styles you loved. We'll share this information with our inventory team to help them improve the selection. Just so you know, we don't charge for any individual items, they are included with your membership! You can ignore the price tag on every item and enjoy renting them for $0. Thank you for your feedback.

Noté 1 sur 5 étoiles

Save your money

I got my first case today and the clothes were cheap looking and did not fit properly. There was nothing attractive about them. I sent the case back. Don't waste your money as the clothes are not the high quality pieces like they advertise. This is a scam! I am out $99 because I thought I would try it and thought how bad can it be? They were terrible!

28 janvier 2024
Avis spontané
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Réponse de Armoire

We appreciate your feedback. Armoire is focused on providing a variety of styles through a curated closet, and we aim to offer members unique and high-quality pieces for any occasion. It sounds like we missed the mark here. I'll share this feedback with our merchandising team to help them improve the selection.

Noté 5 sur 5 étoiles

Fast shipment

Fast shipment, variety of clothing, high quality merchandise, the ability to keep the clothes until my next wardrobe opens up each month.

25 janvier 2024
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Réponse de Armoire

Thank you for your review, Stephanie! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Noté 1 sur 5 étoiles

I received a case today

I received a case today, but one of the dresses I was supposed to receive is missing. It’s still being reported that I have it, but I don’t. Additionally, another item in the case is heavily stained. It’s quite disappointing. :( I’m going to cancel my membership.

24 janvier 2024
Avis spontané
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Réponse de Armoire

We're sorry to hear you didn't have a great experience with Armoire, and greatly appreciate your helpful feedback. While we have a stringent quality process to prevent damaged items getting to our members, rarely damaged items slip through. We will share your feedback with our operations team so that they can use it to improve their processes.

Noté 1 sur 5 étoiles

There be dragons.

If you are short or curvey or need something for a specific event, you will not find it here. Their stylists will recommend paperbags in colors like sea foam and berry puke and leave you feeling ugly and unheard. A waste of effort in the worst way.

15 janvier 2024
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Réponse de Armoire

We appreciate your feedback. Armoire is focused on providing a variety of styles through a curated closet, and we aim to offer members unique and high-quality pieces for any occasion. It sounds like we missed the mark here. I'll share this feedback with our merchandising team to help them improve the selection.

Noté 4 sur 5 étoiles

Great quality clothing

Great quality clothing

I have enjoyed trying out Armoire's rental service. The clothes are great quality, sometimes new with tags. I do feel the size availability on items I want is limited - and the website / app can be slow to load. The best part about Armoire is you can keep your current case until your new case arrives. A competitor does not offer that. I also like that there are various pricing + item number tiers to best fit your needs.

14 janvier 2024
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Réponse de Armoire

I'm so glad to hear you're enjoying your experience, Jennifer! We appreciate your review. We're working on making adding more sizes to make your rental experience even better.

Noté 3 sur 5 étoiles

Nice option for size 16, 14W

I like the range of sizes, styles and brands offered. When it’s time to build my case it takes me a long time to decide what I want - I wish more case swaps were available if multiple items in the case don’t fit or aren’t my style. Having the case for an entire month when I only wear 2 items makes the service not very useful. Since they carry so many styles and brands I also find many of the items in the inventory are not what I want to wear so it’s hard to build my case.

13 janvier 2024
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Réponse de Armoire

We appreciate your feedback. Armoire is focused on providing a variety of styles through a curated closet, and we aim to offer members unique and high-quality pieces for any occasion. Because of our focus on variety, we don't always have every item available in every size, and since many members are renting from our shared closet, availability of items will vary. Armoire's goal is to provide you with clothes you feel great in for all of life's events.

Noté 1 sur 5 étoiles

Chose the personal stylist option after…

Chose the personal stylist option after taking a quiz so that items according to my style would be selected. Only 2 items were something I would actually wear. Also, brands of items not worth the $$$ of the subscription.

11 janvier 2024
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Réponse de Armoire

Thanks for your review and valuable feedback. We're adding new styles to our closet daily and look to our members to help us decide what to buy. I'll share this feedback with our merchandising team.

Noté 5 sur 5 étoiles

The clothes I’ve received are often…brand new

The clothes I’ve received are often brand new and the clothes are designer and very good quality. I am adding upscale, classic pieces to my wardrobe and refreshing options every month. If I want to keep an item longer I can. A couple times there have been sizing issues but I can “swap.” My cases come within a couple days with a prepaid envelope to send my old pieces back. It’s a win win option for someone who likes to dress stylishly and likes a variety!

12 janvier 2024
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Réponse de Armoire

Thank you for your review, Kristen! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Noté 4 sur 5 étoiles

Always look forward to my Armoire rental

I have really enjoyed my experience with Armoire. I do the plan of 4 items a month. They have a wonderful selection of outfits for my work as a teacher. I appreciate that they have many quality designers to choose from, like Farm Rio. I have tried virtually every clothing rental service available, and Armoire has been consistently good with price, quality, and variety of selection. I took off one star because their website could use some improvements. The photos of the clothing could have more views, and visually the site is not as welcoming as others I have seen. Also, I purchased a dress from their clearance sale, and it had some small stains when arrived. I'm guessing this is why the dress was on clearance? Nonetheless, because of the affordable price, easy returns, and quick shipping I definitely recommend trying them out. It is so fun to have new designer outfits to wear, that I can easily send back for more.

9 janvier 2024
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Réponse de Armoire

I'm so glad to hear you're enjoying your experience, Amy! We appreciate your review. We're working on making the web experience easier to view and use in your rental choices.

Noté 4 sur 5 étoiles

The quality of the items is always…

The quality of the items is always great. Timeliness of delivery and ease of return is a plus too!

8 janvier 2024
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Réponse de Armoire

Thank you for your review, Suzette! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Noté 2 sur 5 étoiles

App is not the easiest or organized

App is not the easiest or organized. Clothes arrived and had a peculiar outfit. Did not use and will return.

30 décembre 2023
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Réponse de Armoire

Thanks for your review and valuable feedback. We're adding new styles to our closet daily and look to our members to help us decide what to buy. I'll share this feedback with our merchandising team.

Noté 3 sur 5 étoiles

Updated review: I appreciate Armoire’s response

Updated: Armoire was very helpful resolving my issue after I left a review here. Giving them the benefit of the doubt, maybe they were busy post-holidays. Mm, which could have caused the delay. I am very grateful that my refund was processed immediately after they reached out.

Buyer (renter) beware! I mailed my case back using the supplied label and packaging, and they claim they did not receive it. They have therefore charged me $425 for the items in the case! They have not responded to my customer service inquiry.
For salt in the wound, before returning them, I couldn't even wear 2 of the 4 items, because they were in such poor condition. They were frumpy and pilled. The quality of my first case plus the fact that I struggled to fill a 2nd case with anything attractive in my size, meant that I decided to cancel. I sent back the items, and now they have charged me a boat load of money for poor-condition items that I don't even have anymore!

1 janvier 2024
Avis spontané
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Réponse de Armoire

Thank you for your feedback - I'm sorry that you had a negative experience with Armoire. I followed up with our member experience team, who confirmed they have been in contact with you. We're reviewing our messaging to make sure all communications are clear and helpful.

Noté 5 sur 5 étoiles

A Case for Armoire

After using another service for five years, I decided to give Armoire a try. I’m so glad I did! Clothes are delivered in perfect condition, and they arrive on my doorstep QUIcKLY! I love being able to choose what I want to rent, the pieces are top quality, current, and make me feel
like a million bucks. I love having so many options for my professional and casual needs. I highly recommend this service!

30 décembre 2023
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Réponse de Armoire

Thank you for your review, Laura! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

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