I purchased a used car from Aston Auto Park, and what a wonderful experience it was, a young lady called Carly, she did my transaction and she was brilliant from start to finish. She helped out with a... Voir plus
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Lisez les avis des autres
Helpful, approachable staff, not too pushy! Fairly quick painless purchase process. Followed up on all of our concerns including tracking down a hard copy of the car handbook. The car was extremely we... Voir plus
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My service and mot are great the only downside my car was there from 8 thirty until 6 pm why it seem my car was the last to be done I don’t know why .
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An absolute pleasure buying a car from Aston Vauxhall Sonny went above and beyond! The customer care we received by all the staff was excellent! Special thanks goes to Sonny who was the salesperson we... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Founded in 1989 as a family-run business, Aston Autopark has grown from humble beginnings to become one of the area’s most trusted automotive businesses. We began with just 11 dedicated team members—three of whom remain with us today—and have built our reputation through decades of hard work, honest advice and a genuine commitment to our customers. As the area’s longest-established franchised dealer, we’re proud to have served generations of customers while continually adapting to the changing automotive landscape. Our facilities have evolved over the years, incorporating the latest technology and equipment to deliver an excellent experience throughout the business. Whether you’re searching for a new or used vehicle, looking to sell your car, or require professional servicing and repairs, our experienced team is here to help. As an authorised repairer for Vauxhall, Peugeot, Citroën and Ford, our manufacturer-trained technicians can undertake everything from routine servicing and maintenance to warranty work, recalls and complex repairs. Our commitment to high standards has been recognised with multiple Vauxhall Customer Excellence Awards, reflecting our continued focus on friendly, professional service and customer satisfaction. Visit Aston Autopark and experience the personal service of a long-established, family-run business. Whether you’re buying, selling or maintaining your vehicle, we’re here to make the entire process as straightforward as possible.
Multiple Customer Excellence Award Winner
Écrit par l'entreprise
- Each year, a Customer Excellence Award goes to Retailers with the best combined score from the sales and service surveys.
- Vauxhall's Customer Excellence Awards recognise and reward top performing Retailers for the quality of service they give to you, the customer. You can expect highly professional and attentive customer service, with clear and timely communications at every step. We go the extra mile to help customers, and our award recognises the hard work that’s gone into our all-around service.
Coordonnées de contact
Beler Way, LE13 0DG, Melton Mowbray, Royaume-Uni
- 01664410610
- sales.enquiries@astonvauxhall.co.uk
- www.astonvauxhall.co.uk
4,6
Excellent
3 k avis
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Incredibly helpful staff.Really…
Incredibly helpful staff.Really knowledgeable and willing to assist
17 octobre 2025
Réponse de Aston Autopark
Thank you very much for the review - we very much appreciate it!
Excellent service from start to finish…
Excellent service from start to finish Carly was really nice smooth from start to picking car up highly recommended.
17 octobre 2025
Réponse de Aston Autopark
Thank you so much for your wonderful feedback!
We're delighted to hear you received excellent service from start to finish. Carly will be thrilled to know she helped make the process smooth and enjoyable for you.
We truly appreciate the recommendation and hope you enjoy your new car!
Réponse de Aston Autopark
Thank you for your feedback! We’re pleased to hear you were satisfied with our customer service and pricing. We appreciate you taking the time to share your experience, thank you again.
Astons are always so helpful and always…
Astons are always so helpful and always take the time to answer our questions and make sure we understand everything. The service itself is always excellent and they’re always going the extra mile for us. Been using them for years now, wouldn’t go anywhere else.
9 octobre 2025
Réponse de Aston Autopark
Thank you so much for your kind words! 💚
We truly appreciate your loyalty over the years and are thrilled to hear that our team has consistently made your experience a positive one. We look forward to continuing to support you for many more years to come!
Thank you again.
Réponse de Aston Autopark
Thank you for your kind words!
We're delighted to hear you found our service fast and efficient. We really appreciate your support and hope to assist you again in the future!
Excellent service from start to finish
Excellent service from start to finish, would highly recommend. Many thanks to Blake Dear making the purchase seamless.
2 octobre 2025
Réponse de Aston Autopark
Thank you so much for your lovely feedback!
We're thrilled to hear you had an excellent experience from start to finish. Blake and the team will be delighted to know their efforts made your purchase seamless. We truly appreciate your recommendation and hope you enjoy your new vehicle!
Excellent service
Excellent service, was impressed when they brought the car to my home address for me to test drive as I don’t live locally.
Very friendly staff and smooth handover.
Would highly recommend.
2 octobre 2025
Réponse de Aston Autopark
Thank you for your fantastic review!
We’re delighted to hear you were impressed with our home test drive service and that the handover went smoothly.
Our team always aims to make the process as convenient and enjoyable as possible. We really appreciate your recommendation!
Easy to book prompt timing and pleasant…
Easy to book prompt timing and pleasant service
2 octobre 2025
Réponse de Aston Autopark
Thanks so much for your kind words! We’re glad you found everything easy and straightforward — we always aim to make the process as smooth as possible.
Réponse de Aston Autopark
We really appreciate your feedback. It’s great to hear you were very pleased with the service you received.
Réponse de Aston Autopark
Thank you for taking the time to leave us a reply!
Glad we you got you back on tha road!
Thanks again.
Just went in to look for a new car
Just went in to look for a new car. Guy that I spoke to could not have been less interested if he tried.
29 octobre 2025
Avis spontané
Réponse de Aston Autopark
We are sorry to hear this, we do have new and used car sales executives for which there would have been someone on site to help you, perhaps you could contact me with more information amanda.stevens@astonvauxhall.co.uk
Customer feedback is extremely important to us, could you advise what car you came into see - as we have no record at the moment.
Sonny had taken care of me the whole…
Sonny had taken care of me the whole experience in buying my new family car. He was very understanding about what we needed and went above and beyond to get us what we needed. We purchased a beautiful car and it had easily been one of the most straight forward purchases we have done. I would definitely recommend Aston Melton Mowbray and Sonny for everything! I will be a reoccurring customer in the future. Thank you!
27 octobre 2025
Avis spontané
Réponse de Aston Autopark
Thank you so much for your wonderful review!
We’re delighted to hear that Sonny made your car-buying experience smooth and enjoyable. It’s great to know that you found the perfect family car and felt well looked after throughout the process.
Your recommendation means a lot to us, and we truly appreciate your trust and loyalty.
We look forward to welcoming you back to Aston Melton Mowbray in the future — enjoy your new car! 🚗✨
Customer focused organisation.
I recently reviewed Aston about some issues that arose in the purchase of my new car from them and I was less than flattering. I have been sent a link to review them and I think it important to acknowledge how Aston responded to me previous critique and I have to say I was ;am, impressed.
Amanda from Aston called me and she never once tried to excuse what had gone wrong, instead there was an acceptance that things had gone wrong and I was left with the impression there was a genuine desire that Aston will use that as an opportunity to improve its Customer centric focus.
In any organisation errors can occur but it's how a Company reacts to that which truly defines what Customer focus should be.
Well done Aston, I will return in 2028 for my next new car.
25 septembre 2025
Réponse de Aston Autopark
Thank you, Mike, for your review and kind words! We are glad everything was communicated properly and that we can all take away a positive experience. We look forward to seeing you!
A breath of fresh air.
Saw a car I was interested in on line. Phoned the dealer and was immediately impressed by how helpful and knowledgeable Carly was regarding the car. No pressure and a genuine conversation. This was a breath of fresh air as I have spoken to many dealers recently who either have very little or knowledge or try to sell you something you don't want.
I agreed to buy the car and was offered a reasonable price for my car. A date for delivery was agreed and I was kept fully informed .The evening before delivery i was contacted confirming it was happening. The delivery was on time and delt with in a very professional manner. I was given plenty of time to inspect the car before the paperwork was completed. So pleased with my decision.
25 septembre 2025
Réponse de Aston Autopark
Thank you for your lovely review! We are delighted to hear that you enjoyed your experience with us.
I’ve always been completely satisfied.
I’ve always been completely satisfied with the level of service, the staff are knowledgeable and helpful.
25 septembre 2025
Réponse de Aston Autopark
Thank you for your excellent review and custom!
Réponse de Aston Autopark
Thank you for your excellent review and custom!
Thank you Aston Vauxhall for your…
Thank you Aston Vauxhall for your excellent service. You have never let me down since 2018. My last experience was the best. I got the car l wanted with the support of Sony( the gentleman that support me through out the process. I was never rushed into anything and he was very pleasant and he answered all my questions.
Aston Vauxhall Melton Mowbray continue with the excellent service you make us proud!!
18 septembre 2025
Réponse de Aston Autopark
Thank you, Grace, for your review and kind words. We are pleased to hear you have never felt let down, and we look forward to seeing you again!
Réponse de Aston Autopark
Thank you for your excellent review and custom!
Took a car out for test drive
Amanda and her team were brilliant, Sorted my issues out without any fuss.
Thank you.
19 septembre 2025
Réponse de Aston Autopark
It was nice to speak with you yesterday and get a full understanding, as agreed the car is coming back asap and we will pop you into a courtesy car. Our Aftersales team always there to support customers.
Good service and friendly staff
The service receptionist Clair was excellent,because we had traveled a long way 120 approximately round trip she moved us up the work rota so we wasn’t hanging about all day,the service on the car was carried correctly and the car was returned clean and tidy,the only complaint was the service book was not completely filled in and there was black finger marks in the pages which I tried to wipe off with Dettol wipes as best as I could,otherwise no other complaints
18 septembre 2025
Réponse de Aston Autopark
Thank you for your kind review and for travelling such a long way to visit us — we’re delighted to hear that you were pleased with the service and cleanliness of your car. We’re sorry to hear about the issue with your service book. If you could please contact us at service@astonvauxhall.co.uk to let us know which section was missed, we’ll be happy to complete it for you right away.
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