My service and mot are great the only downside my car was there from 8 thirty until 6 pm why it seem my car was the last to be done I don’t know why .
L'entreprise a répondu
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Lisez les avis des autres
I purchased a used car from Aston Auto Park, and what a wonderful experience it was, a young lady called Carly, she did my transaction and she was brilliant from start to finish. She helped out with a... Voir plus
L'entreprise a répondu
Helpful, approachable staff, not too pushy! Fairly quick painless purchase process. Followed up on all of our concerns including tracking down a hard copy of the car handbook. The car was extremely we... Voir plus
L'entreprise a répondu
Another year of friendly and efficient service, very pleased with the way the staff arrange and carry out the work. Highly recommend Aston.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1989 as a family-run business, Aston Autopark has grown from humble beginnings to become one of the area’s most trusted automotive businesses. We began with just 11 dedicated team members—three of whom remain with us today—and have built our reputation through decades of hard work, honest advice and a genuine commitment to our customers. As the area’s longest-established franchised dealer, we’re proud to have served generations of customers while continually adapting to the changing automotive landscape. Our facilities have evolved over the years, incorporating the latest technology and equipment to deliver an excellent experience throughout the business. Whether you’re searching for a new or used vehicle, looking to sell your car, or require professional servicing and repairs, our experienced team is here to help. As an authorised repairer for Vauxhall, Peugeot, Citroën and Ford, our manufacturer-trained technicians can undertake everything from routine servicing and maintenance to warranty work, recalls and complex repairs. Our commitment to high standards has been recognised with multiple Vauxhall Customer Excellence Awards, reflecting our continued focus on friendly, professional service and customer satisfaction. Visit Aston Autopark and experience the personal service of a long-established, family-run business. Whether you’re buying, selling or maintaining your vehicle, we’re here to make the entire process as straightforward as possible.
Multiple Customer Excellence Award Winner
Écrit par l'entreprise
- Each year, a Customer Excellence Award goes to Retailers with the best combined score from the sales and service surveys.
- Vauxhall's Customer Excellence Awards recognise and reward top performing Retailers for the quality of service they give to you, the customer. You can expect highly professional and attentive customer service, with clear and timely communications at every step. We go the extra mile to help customers, and our award recognises the hard work that’s gone into our all-around service.
Coordonnées de contact
Beler Way, LE13 0DG, Melton Mowbray, Royaume-Uni
- 01664410610
- sales.enquiries@astonvauxhall.co.uk
- www.astonvauxhall.co.uk
4,6
Excellent
3 k avis
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A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Excellent service
Excellent service, staff very polite, a nice welcoming, somewhere comfy to sit and wait with a drink.
9 avril 2026
Réponse de Aston Autopark
Thank you for your review. We're pleased to hear you received excellent service and found the team polite and welcoming. It's great to know the waiting area helped make your visit more comfortable.
After sales shocking
They are quick to take your money,but the after sales service is shocking,a few things wrong with the car which i pointed out to them straight away,and they are just not interested. Never again would i buy a car from this dealership,all my family and friends will be spreading the word not to buy a car from them,shocking supprised they are still in buisiness,the way it is run.
3 avril 2026
Réponse de Aston Autopark
Thank you for your review. While we appreciate your feedback, it appears that on this occasion you are not seeking a resolution directly with us. Nevertheless, we will carry out a full investigation into the matters you have raised and respond accordingly.
Unfortunately, issues of this nature cannot be resolved via this review platform. If you would like us to investigate and work towards a resolution, please contact our Customer Relations team at customer.relations@astonautopark.co.uk so we can assist you properly.
Having looked at this we can see that a discrepancy was raised on 8/4/26, we have been in contact about the parcel shelf and front bumper and are awaiting a picture of the parcel shelf, we have messaged you several times and you have not responded, therefore please get in contact with our Prep Controller asap so this matter can be addressed. Many thanks
Over all getting my new car was first…
Over all getting my new car was first class (Mobility)
17 avril 2026
Réponse de Aston Autopark
Thank you for your review. We're delighted to hear the process of getting your new Motability vehicle was a positive experience from start to finish. We hope you're enjoying your new car and thank you for choosing us.
Got me in quite quick and when car…
Got me in quite quick and when car failed always used them as very high standards
16 avril 2026
Réponse de Aston Autopark
Thank you for your review. We're pleased to hear we could get you booked in quickly and that you continue to choose us because of the high standards we aim to provide.
Excellent manner on initial phone call.
Excellent manner on initial phone call.
Good service on day.
16 avril 2026
Réponse de Aston Autopark
Thank you for your review. We're pleased to hear you received a friendly and professional service from the initial phone call through to your visit with us.
Réponse de Aston Autopark
Thank you for your review. We're pleased to hear you were really happy with the service provided.
Réponse de Aston Autopark
Thank you for your review. We're pleased to hear you received great service and found the team friendly and welcoming throughout your visit.
Réponse de Aston Autopark
Thank you for your review. We're pleased to hear you found the team responsive and received great customer service.
Curtious and very helpful staff
Curtious and very helpful staff. Taken home and brought back to collect car. Comfortable waiting area with drinks provided.
27 mars 2026
Réponse de Aston Autopark
hank you for your review. We're pleased to hear you found the team courteous and helpful, and that the collection arrangements and waiting area made your visit more comfortable. Glad we could assist.
Fantastic service
Received a fantastic service for my electric vehicle. The staff were very professional and friendly, keeping me updated at all times and making sure I had no problems or questions. One of the few dealerships to still offer a collect and deliver for Motability customers. I would definitely recommend
27 mars 2026
Réponse de Aston Autopark
Thank you for your kind review. We're pleased to hear you received fantastic service and that the team kept you informed throughout. It's great to know the collect and delivery service for Motability customers was helpful too. Thank you for your recommendation.
Aston most recently fitted a new clutch to my vehicle 🚗.very impressive from start to finish.
Aston most recently fitted a new clutch to my car the work and repair was done on time and to the best standards
9 avril 2026
Réponse de Aston Autopark
Thank you for your review. We're pleased to hear you were impressed with the service from start to finish and that the clutch replacement was completed on time and to a high standard. Glad we could help keep you back on the road.
Réponse de Aston Autopark
Thank you for your review. We're pleased to hear you received great service. Glad we could help.
Réponse de Aston Autopark
Thank you for your review. We're pleased to hear you found the team personal, professional and knowledgeable. It’s good to know you had a positive experience with us.
Excellent service
2 avril 2026
Réponse de Aston Autopark
Thank you for your review. We're pleased to hear you received excellent service.
5 star as always
27 février 2026
Réponse de Aston Autopark
Thank you for your continued support. We're pleased to hear you had another 5-star experience with us!
The sales team did a great job great…
The sales team did a great job great customer service from the buying the car on the phone to delivering it to our house on the and on time
21 avril 2026
Avis spontané
Réponse de Aston Autopark
Thank you for your review. We're pleased to hear the sales team provided great service from your initial enquiry through to delivery, and that everything was completed on time. We appreciate your feedback.
Réponse de Aston Autopark
Thank you for your review. We're pleased to hear you found the communication excellent. We appreciate your feedback.
Very happy
Very quick turnaround and booked me in at short notice, very pleased with the service.
27 mars 2026
Réponse de Aston Autopark
Thank you for your review. We're pleased to hear we could accommodate you at short notice and provide a quick turnaround. Glad we could help.
A1 customer service
27 mars 2026
Réponse de Aston Autopark
Thank you for your review. We're pleased to hear you received A1 customer service. Delighted we could help.
I just have to either ring or just pop…
I just have to either ring or just pop in and they get me sorted. I couldn’t get my phone to connect to the car. I had been trying for weeks. So simple just disconnect phone from the car and start again. So simple
20 mars 2026
Réponse de Aston Autopark
Thank you for your review. We're pleased to hear the team were able to quickly sort the issue for you and get everything working again. We appreciate your feedback!
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