Atlantis Water Softeners Avis 

Very helpful, excellent engineer, simple and effective operation.

James arrived as expected, checked whether he needed to remove footwear. He checked if he could run water in bathroom, was quiet and tidy in his work and advised me at the end of the service. Was polite and respectful.

A COMPANY THAT BELIEVES IN TAKING CARE OF ITS CUSTOMERS ! VERY FAST REACTION AND SUPPORT FOR AN EMERGENCY SITUATION . SERVICE ENGINNER WAS COURTEOUS , HELPFUL AND COMPLETED A PROFESSIONAL JOB IN NOT SO EASY CONDITIONS AND ACCESS. GOOD REASONS TO STAY LOYAL WITH ATLANTIS. MANY THANKS.

Just traded in my old softener for a new one. The old one, also an Atlantis, had done a great job (11 years of great service in an area where the water is virtually solid!) and was still going strong but it was time for a new more efficient one. The engineer was friendly and took care over the work. He did a great job of fitting the replacement softener and a new drinking water tap which looks great. Would happily recommend the softener and the company to anyone.

Atlantis Water Softeners have always been a very good company to deal with. No complaints. Great service.

James serviced our water softener yesterday and rectified the issue we were having with no hassle. He replaced both ball valves in our feed tanks and solved the problem completely. He couldn't have been more helpful - many thanks

Steve had an unenviable task ahead of him when he came to resolve the problem I had with my water softener, as practically every part/component had to be replaced. Despite the challenge of working in a confined space, with me unhelpfully nattering away in the background, he remained positive, patient and painstaking. And solved the problem. The ultimate professional. Thank you, Steve.

Very helpful whether contacted by phone, email or in person (service engineer visit).

If your looking for a water softener please do not hesitate in using this company.
Installation they done was at short notice
to fit in with my required dates. They arrived on time and completed the required works to a high standard and went the extra mile to minimise the loss of space in my kitchen cupboards all paperwork and information provided.And pleasure to deal with.

Very professional service of our water softener - detailed report and solved issue with water flow

ATLANTIS ALWAYS LET US KNOW WHEN OUR WATER SOFTENER IS DUE FOR A SERVICE. THIS YEAR AGAIN, THE ENGINEER WAS EXTREMELY WELL TURNED OUT, POLITE AND HELPFUL. HE ALSO SPENT TIME EXPLAINING THINGS - SO OFTEN TRADESMEN ARE IN TOO MUCH OF A HURRY BUT NOT SO WITH THE ATLANTIS ENGINEERS.

Fantastic Friendly Service. Excellent response on phone. Engineer attended promptly next day. In consultation, agreed old softener needed replacing. Carried out replacement on the spot to a high standard. Highly recommended.

Very happy with the service and information given. great customer service and makes a change to speak to someone genuine. Couldn't fault both Steve in the office and Steve the engineer.

Great company. Purchased a unit. Some intermittent issues. They sent someone on time. Offered a date that worked for me. Chap was knowledgeable. Worked diligently until the issue appeared to be fixed. Cleared up, explained what had been done. Very professional. The water softener seems much better than the old clockwork unit it replaced.

I never realy leave reviews on products but it was only when my wife said shall we upgrade our water softener to the Atlantis Eco softener it made me think hold on we have had this water softener for years and never given us any trouble only soft water.so after 13 years of having the AT210 I have now moved over to the AT350 and am just as delighted.We are on a water meter and the AT350 is a water saving softener and gives us plenty of soft water and uses half the amount of water than the AT210.There are plenty of companys out there that lay claims to their water softeners but after 13 years with my old unit and now 2 years on with my new AT350 i thought this was worth a review.5☆☆☆☆☆ Atlantis water well done.

Mark . E
Suffolk