Attwoolls Camping & Leisure Avis 

Absolutely superb range of products and after sales service/knowledge that are second to none. Bought an Outwell airbeam tent about 7 years ago, had several issues in the first two years but Attwools sorted them for us via the manufacturer. A few years ago the air release valves started leaking but rather than charge me for new ones, Chris talked me through ‘realigning’ them after Outwell had failed to respond to
my enquiries. This year the valves didn’t respond to realignment and I couldn’t source any new ones online. Phoned Attwools, Chris immediately suggested an alternative brand and even sent out some examples with no charge. These have been fitted and are better than original. I can once again sleep in my tent with both eyes closed 😊. A massive thanks to Chris and Attwools

Easy to use website. Great prices. Helpful youtube channel. After sales care is fantastic. Highly recommended

Excellent customer service from the point of ordering, to after sales when resolving an issue for me. Andrew was exceptionally helpful, going above and beyond.

Products purchased were perfectly described on the store website, were delivered in good time, and were a joy to use.

Without any doubt, I would recommend Attwoolls Camping for all your camping needs.

A breath of fresh air in the retail sector!

Very impressed with sales advice, speed of delivery and absolutely excellent aftersales support - easily contactable, very helpful and responsive. Would highly recommend.

Brilliant customer service from Mike at Attwoolls Outdoors.
Mike took a great deal of time to talk through the various awning options suitable for my Westfalia Columbus Campervan — not an easy task given the length of the wind-out canopy rail and the positioning of the sliding doors. His knowledge in this area is second to none. The YouTube videos produced by Mike at Attwoolls, both product reviews and setup guides, are also incredibly helpful. Combined with their very competitive pricing, I wouldn’t hesitate to recommend Attwoolls Outdoors. 😊👍

I would like to thank Emma in customer aftersales for the quick response in resolving a packaging issue, and by no means any fault of Attwoolls. The replacement part was dispatched promptly and I can't thank you enough 👍.

I came across Attwoolls through watching A Vlog via YouTube, I spent some time watching various ranges of air awnings and options available. It didn't take long to find the awning that suited us, Mikes Vlogs are very informative and all options are explained that can be available for each product. We thought the dog was a great addition 😊 he loves a frisbee/ball.

I followed the link to the website and to our surprise we found ourselves a deal, a steal, a sale of the century 😎 the bundle offer was an absolute no brainer, we have everything we need and more for our new Dometic Air Ace 400 s.

Thank you to all at Attwoolls Camping & Leisure 👍 we will be a returning customer.

We bought an Isabella awning last autumn from Attwoolls, which we were delighted with. However, we had a problem with the awning whilst on a three month tour of Spain. Andrew in Aftersales was brilliant, contacting Isabella, who offered to ship a replacement part to us in Spain. Outstanding aftersales service from Andrew in the first instance, as well as Isabella.

We don't live locally to the Attwoolls store, but if you're looking for a great selection of awnings and accessories, it's well worth a visit, and you really can't go wrong. Staff are helpful and knowledgeable.

But as I said earlier, the aftersales' service is second to none, which these days, is rare. Five stars.

Visited store last year and liked the Telta range of awnings. Changed our caravan this year and decided to invest in a new air awning. Although we had set our minds on a Telta porch the advice and guidance given by very knowledgeable staff convinced us. The awning and other accessories were prepared ready for collection on the following day and we were offered and accepted 9 month interest free credit. Very simple process and all staff were very helpful. Will definitely visit the store again as their stock and range is second to none.
Now three months after purchase we have used the awning on several occasions and we are sure we made the right decision.

Big thanks to Andrew at Aftersales contacted him regarding issue with failure to air beam on Isabella Air Cirrus awning, prompt action and good communication from Andrew as he arranged with Isabella to post replacement item to a Post Office local to where we were camping.

5 star service. After finding item I wanted on their website could not get postage to free although over £100 order (due to Scottish highlands), a call to their landline and answered by Dawn, super helpful, attentive, understanding and very supportive. After checking with management advised order online for click and collect, provide order number and all sorted! Excellent customer service and highly recommended! Well impressed, they even called me back to check I had the additional equipment required as not ordered. Wow. Above and beyond!!!

I got in touch with Andrew at Aftersales regarding an issue we had with our Isabella canopy. He helped us out by getting in touch with Isabella and arranged collection, repair and return. This was all done within a week which was a fantastic turn around. We are so pleased with the service from Andrew. Would recommended 100%. Thank you again for your help.

Very dissapointed with Attwoolls communications. Phoned the shop to inquire about buying tents for Scouts, told to email and then no response.
Obviously went elsewhere!

Found the store whilst searching for a new camping cupboard, but am an hour and a half away, so emailed to check the one they had in stock had the features I wanted (the online details didn't quite say) Reply was quick and helpful. So we planned a day to visit the store. We found so much there, staff were all very helpful and we had a great lunch too. Plenty of space to try out the equipment and check everything over before we bought it. Great experience and a great place with everything we needed. Huge

You cant fault them. Bought my new air tent today, clear advice and guidance at the customer service desk. Very well spoken and friendly young lad on full of knowledge and nothing too much hassle. Will be back shortly for the extra parts to go along with the new purchase.

Went to look at a tent we’d been after for a while but I wanted to see it up. They had one in stock and put this tent up for us, when we arrived. Unfortunately it wasn’t the tent for us, but they then spent time with us while we looked at other tents. Saw a perfect tent for our family, brilliant deal with it, couldn’t be happier. Lovely staff friendly and chatty. Great range of stock will definitely be going back.

What great service. Well informed staff who are happy to help you. Our trip to Attwoolls today stopped us buying the wrong lights for our tent. We try to call in whenever we are on a trip to the south west.

What a remarkable company that deserve credit. I ordered the wrong awning like a wally. I called the following morning and they sorted it all out. I was able to swap my order to the correct item and pay the difference. I would definitely recommend Attwoolls to anyone.

Spent sometime at Attwoolls today after having concerns about a product we brought there in the past ( a vango awning ).Chris was able to allay our concerns on a new purchase we were considering (not a vango) and was able to give frank and honest advice on purchase.
He was able to give us a very good deal on several products that we purchased.
It was a pleasure to deal with someone who understood our concerns and bring about a satisfactory conclusion.
Thank you again Chris.

I had a small problem with my awning, these guys had it sorted in no time at all, they were extremely helpful and prompt.

Recently ordered a windbreak and separately, a gate for said windbreak. Ordered Saturday and items arrived following Tuesday. Cannot fault that. upon opening the gate package, it was evident that some of the parts described in the advert were missing. It transpired that the manufacturer has recently removed some items (which now can be purchased separately) and what was delivered was correct. Unfortunately, the advert on the Attwoolls website had not been updated to reflect. They agreed to honour the advert without argument. The items were instantly shipped and have been received. Sorry, cannot give 5 stars as there was an issue, but cannot fault the customer service.