Lack of transparency a deal breaker
The free hearing test was good, Kevin the audiologist did a good job recommending hearing aids and ‘how cheap it works out’ after grants, tax relief and possibly some cover from health policy. However after the consultation neither audiologist Kevin (“too busy to answer emails” ) nor customer services were willing to give details on product and terms & conditions for after services. They no longer provide brochures, you won’t get anything if you request one online. Lack of transparency was absolute deal breaker for me.








