Audipartsdirect Avis 

After a hiccup with the postal company in the first try a simple call and I had the goods the next day. Can't fault them for being so prompt with no drama and sorting the issue. Goods are what I expected so happy customer

Ordered some rubber matt’s for my Audi Q4 etron, arrived very promptly.
The matt’s donot fit and a very poor quality. Tried APD by the phone number shown on there email confirmation of order . The number doesn’t work! tried emailing, no response as yet . Not impressed expected better from a company that is part of large group

Excellent service. Help to ensure I selected the correct parts. Fast response to emails, rapid delivery and quality goods at a very reasonable price.

Very un helpful I tried to return an item after 16 days and was told they could not as it was the company policy, when I mentioned to Phil it was his company and he could quite easily accept the return it was a definant no for no other reason apart from keeping the MONEY !!! Not a pleasant MAN !!!

Item returned to sender due to insufficient documentation on their part, contacted them and they didn't care and didn't try to find out why it had been returned. I've asked them for a refund and they are now ignoring emails. So i was charged and never even recieved item. Terrible experience.

Part took 7 days to arrive although paid 4.95 postage. Part did not fit bracket as Audi changed the lever and bracket in 2009 although labeled for 2007-2014 with no warning that if car before 2009 may have different bracket. When mentioned to them they did not want to know. Purchased a new bracket from another vendor.

Amazing experience ordered a part on Monday turned up next day! Genuine part aswell! Very happy! Thank you

Excellent service. Immediate response from Phil on the online chat to answer my query. Car Mats ordered and delivered next day.

Couldn’t ask for more

Exceptionally swift email response re parts enquiry—no other merchant got there that quickly and efficiently. Order then placed and arrived with Royal Mail next day. Merchandise (car mats) new as described and perfect fit. Can only recommend. Many thanks!

Are you still trading

Customer service is non existent. Messages are not responded to, the phone isn't answered.

Car mats were ordered on 29th Nov. I still haven't received them. Royal mail say they have returned the mats to Audi Parts Direct due to poor address label.

I would love to know whats going on.

They were very helpful and managed to identify and supply the correct parts based on my fairly vague descriptions. Everything was delivered promptly too.

Phill was really helpful with pricing me up my clutch kit for my A4 Avant, had the best price compared to everywhere else and had it delivered next day.
Thank you Phil

They process order quickly and communicate well.

I bought Audi etron front and rear rubber mats from their site, and the payment got deducted from my bank account and the order didn't show up. Upon contacting the support, they said your billing address was different than the one on card, so it was declined, but it was same and payment went out of my back and it's been 10 days i haven't received any payment. Beware

The Service is excellent the team are great Quick reply to email sent Quick delivery big thank you

The guys at Audipartsdirect were very helpful with my enquiries. Parts were posted out next day and all parts fitted perfectly. Many thanks for the professional operation.

Just received my AMI lead for an Audi A3. Used the contact form on their website to make sure I was ordering the right part. Swift response from the team and ordered same day. Dispatched and delivered next day. Cannot fault them at all

Excellent source of genuine Audi Parts. I needed to get new headlights for my 12 year old RS6 and Phil was very helpful after I phoned them directly (the parts not showing up on the website). Ordered them direct from Germany and arrived by DHL within 5 days. Amazing service and a substantial saving over my local Audi dealer’s quote Would definitely recommend.

Really helpful team with fair prices
I needed a new central (3rd) brake light as it failed MOT and Audi dealership quoted a ridiculous amount to replace. I looked online and found this site which charged quarter of the price for same original part. I will use again in future.

Shocking!!! Avoid