Auger Avis 

Auger kept me updated with the details and the service . Arrived in time. Happy and very respectful workman. Respected my property. All tidy up before they left.

Communication was great from the beginning and quality of works were 10/10. Comes with a 10 year Drainshield guarantee for peace of mind but I can't see any workmanship or materials failing anytime soon

Very impressed with how my unusual leak was dealt with. I was kept informed and everyone was friendly and knowledgeable resulting in it being sorted quickly and efficiently.

Very professional service. Did a great job of our soil pipe repair and cleaned up thoroughly afterwards. Would not hesitate to use Auger again.

Auger came out to fix a leak under our drive that had been identified by our water board. Jordan was very professional, helpful and efficient and clearly explained our options. He repaired our leak very quickly. Everything was dealt with very proficiently and promptly. I would not hesitate to recommend Auger to anyone.

Auger staff were very helpful and talked us through what would happen on the day of our appointment. Work to find and fix our leak was carried out professionally and respectfully on our property.

Auger validated my insurance claim. I had 3 quotes for the work originally (all with a similar price). Auger however told my insurance company they would have charged 2/3 less!!!! I do not believe they could have done the work for the price they told the insurance company.

We had a problem that part of our drain had sunk and the pipes were cracked. Auger's surveyor visited and provided a full professional report then subsequently the company did the work to resolve the problem at a very reasonable price. Very pleased.

I recently had my drains replaced and couldn’t be happier with the service from start to finish. The team was professional, punctual, and clearly very knowledgeable about what they were doing. They explained everything in a way that was easy to understand, kept disruption to a minimum, and worked tirelessly to get the job completed to a very high standard.

What really stood out was how tidy and respectful they were throughout the whole process — no mess left behind and everything was finished exactly when they said it would be.

I would highly recommend this company to anyone needing drain replacement work. Reliable, hardworking, and genuinely committed to doing a great job.

Anthony was brilliant! Hard working, methodical, logical, and always cheerful.

Excellent service. Arrived punctually, explained the process throughout. Polite, helpful and informative engineers and office personnel. Very thorough and professional.

Brilliant communication which nowadays is a massive bonus. Workmen tidy and pleasant, couldn’t ask for more

Our claim was dealt with immediately and we were kept informed of what was happening and when it was to happen. Took a lot of worry away from the situation.

Arrived on time, parked where instructed, a minor problem regarding precisely what testing would be done that day was quickly resolved by a phone call to the office. Thereafter everything went smoothly.

I had an unexpected leak, which 2 local plumbers failed to solve. However, once Auger came in, the hopeless situation changed to something solvable without difficulty. From the beginning to the end, they were customer oriented, highly efficient. They explained clearly the process and the schedule of the work involved. Their engineers, Alan and Josh are highly competent, hard working and very personable people.
I will recommend Auger without any reservations

A highly professional execution of a fairly complex exercise in dealing with damaged Victorian drains in appalling weather; and carried out with courtesy the while, along with a usefully informative commentary.

Having become a recent widow very suddenly, I wasn't just left in a world without my other half, I was left with dealing with unknowns. Maintaining our home we had built together, dealing with tradesmen (which I had never done before) worrying about claims and costs involved, worrying about having strangers in my home. The idea was very daunting. Auger made all my worries pass! They made the whole process very easy, gave full explanations, when problems hit they worked around problems to find solutions, treated my home as if it was their home, they was reliable, friendly, reassuring and tidy. I would recommend Auger to anyone. Especially to those homeowners that have had problems with tradesmen in the past! Don't worry they are professional, tidy and reliable. The Auger team worked around the clock in the rain to make sure I had water pressure to be able to take a shower. Simply the best! From the case manager, the Auger claims team, the staff at the end of the phone and the Auger team that did the work..... Professional and understanding!

What a fantastic team of drainage experts.

Three engineers arrived at my property exactly at the time scheduled. They were clean, tidy, courteous, and extremely knowledgeable throughout the job. Everything was handled professionally and efficiently, and they made what could have been a stressful situation feel completely straightforward.

I genuinely couldn’t have asked for a smoother experience. Highly recommended.

We had a new below ground drain put in, the guys did such a fantastic job and they were extremely helpful with all our questions. Would highly recommend auger.

Great experience dealing with Auger from initial enquiry to satisfactory completion of the job. Prompt and efficient service to unblock my elderly Mothers drain. Peter did a great job on site. All office staff were courteous and knowledgeable in my dealings with them - totally recommend this company