A water leak was identified by South West Water. Auger was charged with finding and fixing it. It took two men four working days to locate the leak. This involved tracing the water pipe across a large... Voir plus
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Company organised repair of water pipe efficiently, although 3 weeks with water flowing from a broken pipe in the garden was longer than I had expected. The men who turned up to repair the pipe were... Voir plus
Auger were super helpful with my water leak property damage claim and took away all the stress of the issue. Repairs were completed quickly and to a high standard. The operatives were friendly, profes... Voir plus
L'entreprise a répondu
From beginning to end we have had only great service from Auger. From the people we spoke to on the phone to the engineers working at our home everyone has been amazing, polite, skilled and supportive... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Auger is an independent specialist serving the insurance industry for drainage and water mains claims across the UK
Coordonnées de contact
14a Cross Lane, CH45 8RH, Wallasey, Royaume-Uni
- 01516305886
- admin@auger.co.uk
- www.auger.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 81 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Auger the best name for drainage claims
Auger listens to customers and brings them up to date . Claims can be frustrating but Auger makes things easier by helping the customer sort out any issues. My claim was sorted out in the end
Auger
Auger - right tools and expertise solved our blocked drain problem when we had root ingress kind professional people and good communications from the beginning - identified to help us by our insurance company.
Only my second claim since 1975 and am…
Only my second claim since 1975 and am finding it frustrating. It was an urgent drain blockage which was (with approval)fixed by local drain company for just shy of £3K. With excess of £1050 I was offered £700. I asked for written breakdown of charges which AUGER will not provide. Tried ringing twice but no response.
They took care of the insurance claim…
They took care of the insurance claim and were really professional. I had a workman look at it but Auger took over and were much better and did a complete job and their work has a 10 year warranty. They are professional on the phone and email and they reply to emails. So refreshing to work with and I would not normally leave a review but I am so grateful so am doing it to let others know they can trust Auger.
Excellent service with very…Helpful, reliable staff
Excellent service with very professional and helpful staff on site and in the office. Highly recommended.
Auger stopped me from being ripped off for over £2000.00 for a non existent leak!
I was about to be ripped off for over £2000.00 for a non existent leak.Auger arrived,very knowledgeable and pleasant engineer who also provided good advice.Auger confirmed there was no leak at all.Auger is very well respected in the industry.They are trusted by insurance companies,are knowledgeable,efficient and honest.I would certainly recommend.
Happy Customer
Very good service and professional workmen. I would definitely recommend this company.
Excellent company
Excellent company. The site crew were fantastic. I would definitely recommend them.
Handled my claim quickly and…
Handled my claim quickly and efficiently. They have sent 10 guarantee for the so ask me again in 10 years if the work completed was up to standard.
Brilliant company
Brilliant company. Kept up to date with what was happening.
Matt and Ashley, who attended to do the work were very nice, polite, extremely informative, clean and tidy.
Thank you fellas
Excellent service by Auger all staff…
Excellent service by Auger all staff efficient and friendly
Great response and service
Extremely pleased with all work carried…
Extremely pleased with all work carried out.
Very quick efficient clean tidy
Very quick efficient clean tidy. Very professional and knowledgeable and answered all questions easily.
Good honest company
Good honest company. Kept me well
informed, did a good job, cleaned up, and came back quickly to fix a minor problem.
One of the worst companies I have ever…
One of the worst companies I have ever had an experience with. Staff members attitude is very bad. Also submitting lying reports to insurance companies. Would definitely not recommend this company to anyone.
Excellent service.
Drains professionals
Drains professionals. The team are dependable and experienced. Fully equipped to complete the job. Highly recommended - attended on time - minimum fuss. Clearly want to do a good job - spent appropriate time diagnosing the issue - clearing- then rebuilding the drainage. Problem solved.
Excellent company
Excellent company. Great customer service and the engineer sent was excellent. Great company.
My insurance company recommended Auger…
My insurance company recommended Auger for an issue I had with drainage. From the first call through to receiving the report I was very impressed with the care, detail and speed of resolution. They were professional with clear communication at all times. Highly recommend! Thank you
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