Australian Gourmet Gifts Avis 

439
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 3 sur 5 étoiles

The process of purchase went through reasonably well. We filled out the process on Sunday afternoon 01 DEC. On Monday 2 DEC we received an acknowledgement that our order had been received. It wasn't... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A great and efficient service … my recent orders were Christmas presents for family in Australia as I live in the UK. I’ve been placing orders with Australian Gourmet Gifts for at least 3 years now …... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had some issues with ordering from the Australian Gourmet Gifts web site and emailed them to solve the problem. They responded quickly and kept communication going while we solved the problem. I fe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were looking for a company to help us with a large number of corporate hampers at the last minute. Australian Gourmet Gifts not only filled the order but they provided the most incredible customer... Voir plus

L'entreprise a répondu


À propos de l'entreprise

Écrit par l'entreprise

Welcome to Australian Gourmet Gifts! The best way to send spectacular gourmet gift hampers Australia-wide. Jam-packed with premium and award-winning products and free hamper delivery. We're confident that they are among the best value hampers and gift baskets you'll find anywhere in Australia. So when it's time to thank clients and employees in Sydney and Melbourne, or surprise family and friends in Brisbane and Perth, simply order your hampers online, we'll deliver.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

439 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(439)

74 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The customer service team were…

The customer service team were extremely helpful and responsive in getting back to me with a last minute update.

13 septembre 2026
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Réponse de Australian Gourmet Gifts

Thanks for the lovely review, Carolyn! We’re glad our team could help with your last minute update and get back to you quickly. We look forward to helping with your next gift hamper order. Regards, Andrew

Noté 5 sur 5 étoiles

What a great service

What a great service. Sent a gift to my son in law in Australia, great communication. I put the wrong date for delivery, but they sorted and delivered in time for his birthday. Thanks

8 août 2026
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Réponse de Australian Gourmet Gifts

Thanks, Maxine! We’re so pleased we could help correct the delivery date and get your son in law’s birthday gift to him in time. Thanks for choosing Australian Gourmet Gifts, and we’d love to help you send another gift hamper to Australia. Regards, Andrew

Noté 5 sur 5 étoiles

birthday surprise…

wanted a surprise from new Zealand to my daughter in Brisbane,free delivery and it was well received in top condition.

29 juillet 2026
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Réponse de Australian Gourmet Gifts

Hi Alan,

Thank you so much for your wonderful review! We're delighted to hear your birthday surprise made it safely from New Zealand to your daughter in Brisbane and that it arrived in top condition.

Our team takes great care in packing every gourmet gift hamper to ensure it arrives looking just as special as when it leaves our Melbourne warehouse. We're also pleased our free Australia-wide delivery helped make sending a thoughtful gift from overseas that little bit easier.

Thank you for choosing Australian Gourmet Gifts to help celebrate your daughter's birthday. We hope to help you send another special gift to Australia again soon!

Noté 5 sur 5 étoiles

Every thing good

Every thing good. Tracking especially.My brother was delighted with the wine and nibbles hamper for his 90th birthday.

23 juillet 2026
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Réponse de Australian Gourmet Gifts

Hi Patricia,

Thank you for your lovely review! We're so pleased to hear your brother enjoyed his Wine Indulgence Hamper and that it helped celebrate such a special milestone—a happy 90th birthday!

It's great to know you found the tracking updates helpful and that the hamper arrived as expected. We take pride in creating premium wine and gourmet gift hampers that are beautifully presented and delivered Australia-wide, making it easy to celebrate life's special occasions with family and friends.

Thank you for choosing Australian Gourmet Gifts. We hope we can help you celebrate many more special occasions in the future!

Noté 3 sur 5 étoiles

Gift was good but delivered late.

Gift was good and well presented.
Delivery wasn't on the day ordered.

31 juillet 2026
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Réponse de Australian Gourmet Gifts

Hi Margaret,

Thank you for your review. We're delighted to hear you were happy with the gift and its presentation.

We're sorry it didn't arrive on your preferred delivery date. While we always do our best to meet requested delivery dates, our complimentary Standard Delivery service operates within the advertised delivery timeframe and specific delivery dates cannot be guaranteed. For time-sensitive gifts, we recommend selecting our Premium Express Shipping option at checkout.

We appreciate your feedback and hope to have the opportunity to assist you again in the future.

Regards, Andrew

Noté 2 sur 5 étoiles

Delivery late

Delivery late, Australian Gourmet Gifts know and we have correspondent with them via email thanks.
All fine now...

24 juillet 2026
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Réponse de Australian Gourmet Gifts

Hi Jill,

Thank you for your review. As we've discussed via email, we're sorry the hamper didn't arrive on your preferred delivery date.

While we always do our best to meet requested delivery dates, our complimentary Standard Delivery service cannot guarantee a specific delivery day. For time-sensitive gifts, we recommend selecting our Premium Express Shipping option at checkout.

We appreciate your feedback, as it helps us continue improving the information we provide to customers.

Regards, Andrew

Noté 4 sur 5 étoiles

Fine product

Very pleased with how easy it was to navigate website and order product. The receiver of the gift was delighted with the contents. Unfortunately the birthday gift arrived a day later than the birthday.

13 juillet 2026
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Réponse de Australian Gourmet Gifts

Hi Maggie,

Thank you for your thoughtful review. We're so pleased to hear you found our website easy to use and that Matt was delighted with his Barossa Red & White Hamper.

We're sorry the gift arrived a day after his birthday. As the order was placed the day before with our standard delivery service, it unfortunately wasn't able to arrive in time. For time-sensitive occasions like birthdays, we always recommend selecting Express Shipping where available to give the best chance of next-business-day delivery.

Thank you again for choosing Australian Gourmet Gifts. We hope to help you send another premium wine and gourmet gift hamper for a special occasion in the future.

Noté 5 sur 5 étoiles

Delivery service was very good and easy…

Delivery service was very good and easy to track. Excellent product .

27 avril 2026
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Réponse de Australian Gourmet Gifts

Thank you so much for your kind words! We're delighted to hear that you found the delivery service smooth and easy to track, and that you were happy with the product as well.

We really appreciate you taking the time to share your experience and hope to assist you again soon.

Regards, Andrew

Noté 4 sur 5 étoiles

Delivered on time as described…

Delivered on time as described recipient loved the gift
Recommend

13 avril 2026
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Réponse de Australian Gourmet Gifts

Thank you for your lovely review! We’re so glad to hear your gift arrived on time and that the recipient loved it, that’s exactly what we aim for.

We really appreciate the recommendation and your support.

Warm regards, Andrew

Noté 5 sur 5 étoiles

The hardest part was deciding which…

The hardest part was deciding which hamper to choose. The online ordering was easy to do. My brother was very pleased with the gift.

25 mars 2026
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Réponse de Australian Gourmet Gifts

Thank you for your lovely review! We agree, choosing the perfect hamper can be the hardest part with so many great options available.

We’re so pleased to hear the ordering process was easy and that your brother loved his gift — that’s exactly what we aim for.

We really appreciate you taking the time to share your experience and hope we can help again for your next special occasion.

Regards, Andrew

Noté 5 sur 5 étoiles

Receptive to feedback and prompt

Receptive to feedback and prompt, efficient delivery. Value for money.

24 mars 2026
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Réponse de Australian Gourmet Gifts

Thank you for your great feedback! We're glad to hear you found our team responsive and that the delivery was prompt and efficient.

It’s also fantastic to know you felt it was good value for money, that’s something we work hard to deliver for every order.

We appreciate you taking the time to share your experience and hope to help again soon.

Regards, Andrew

Noté 5 sur 5 étoiles

Fabulous gift which was delivered…

Fabulous gift which was delivered promptly and in perfect condition. It was greatly appreciated and Andrew was especially helpful. Thanks a million!

13 janvier 2026
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Réponse de Australian Gourmet Gifts

Hi Karen,

Thank you so much for the kind words, it really means a lot.

We’re thrilled to hear the gift arrived promptly and in perfect condition, and even more so that it was so well received.

I really appreciate the shoutout as well, always happy to help.

Thanks again for your support, we look forward to helping you again soon.

Andrew

Noté 1 sur 5 étoiles

The card was done cheaply

The card was done cheaply, a cut and paste job stuck on to a card board,
The box wasn’t high end.
The wrapping was pretty plain.
Item was not redelivered for a second time which was a pain to organise as post office to
Pick up was shut on Sat

25 janvier 2026
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Réponse de Australian Gourmet Gifts

Hi Nolan, Thank you for your feedback and I’m sorry the hamper didn’t meet expectations.

We will take on board your feedback about the card and box.

With delivery, providing the recipient’s mobile number at checkout can help ensure smoother courier contact and reduce the likelihood of redirection to a Post Office. Once redirected, collection and redelivery are managed by Australia Post.

If you’d like us to review your order further, please feel free to email sales@australiangourmetgifts.com.au.

Andrew

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, quality products and quick delivery times

30 janvier 2026
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Réponse de Australian Gourmet Gifts

Hi Damian,

Thank you for the great feedback. We’re thrilled to hear you were happy with the service, product quality and delivery speed.

Really appreciate you taking the time to leave a review.

Andrew

Noté 5 sur 5 étoiles

Lovely gift

Gift arrived in time and was appreciated by recipient.

19 janvier 2026
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Réponse de Australian Gourmet Gifts

Hi Jan,

Thank you for your kind review. I’m so pleased to hear the gift arrived on time and was appreciated by the recipient.

We really appreciate you taking the time to share your experience.

Andrew

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