Avoid Autobulbs Direct (ABD.co.uk) at all costs! I ordered "brand new" OSRAM bulbs, but they arrived previously opened with tampered seals. I had them installed at a certified auto center, and the p... Voir plus
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Lisez les avis des autres
I ordered some car detailing products. I noticed one of the products wasn't what I ordered. After contacting ABD, I was asked to return all the products, which I did, except for two bulbs I needed.... Voir plus
I've fully kitted out two of my own cars and my best friends car from these guys and they've been brilliant. For the first time I had to claim on warranty for replacement LED's last week and I've spok... Voir plus
Been a customer for years and they are still my go to for car bulbs. Such an easy way to find out what bulbs you need by entering your reg number, so helpful. Plenty of purchase options, brands and st... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Car Lights, Car Bulbs, Headlights, Wiper Blades and Xenon Bulbs available for any manufacturer. Find yours today on Autobulbs Direct Ltd
Coordonnées de contact
Unit 4 Hollybrook Road Ind Est, SO16 6RB, Southampton, Royaume-Uni
- 0330 1359 545
- www.autobulbsdirect.co.uk
3,6
Moyen
328 avis
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A répondu à 72 % de ses avis négatifs
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Caring people.
Amazing service delivered by caring people. I had an issue the day before we were due to go on holiday. ABD were brilliant, even paying for a morning delivery so I got what I needed on time. Will not hesitate to use ABD again and fully recommend them.
23 mai 2025
Avis spontané
Thumbs up for number plates
Got front and rear number plates, look like good quality, very fast and cheap, website easy to use
20 mai 2025
Avis spontané
Quick and cheap
1 mai 2025
Good products delivered quickly
Really good quality wipers, delivered quickly. Packaging was pretty beaten up when it arrived but the wipers themselves were fine.
2 mai 2025
Missing parts in order
Purchased products at the end of December, did not open parcel then as we had only just purchased the vehicle and had a dispute with the dealer. Only just opened the parcel (admit 4 months after purchase) opened and one item not in parcel, rang today explained, said happy to purchase another one as it was my fault for delay, could anything be done with delivery costs. Answer a flat NO. Asked again and still a flat NO. Shame
30 avril 2025
Avis spontané
Disappointing experience
A useable product (just about) dispatched swiftly and delivered next day exactly as promised.
However, what I received was obviously not new but returned to ABD from a previous customer. The box had been ripped open, parts unpacked, some assembled and scuffed, and there had been no effort to repackage this for resale. The box even included the original receipt showing another customer's name, address and price paid. So much for GDPR.
The product itself did a job, but not without some huffing and swearing (presumably why the bars had been returned by someone else with more time). Describing the fixing kit as 'vehicle-specific' is a bit of a stretch. The connection point between bars and pylons is widely adjustable - a nice feature, but the instructions give no idea of where to set it for a particular car, so trial and error for the required fit is rather time-consuming. It's also designed with the front fixing bolts intentionally 5mm shorter than the rear, but this makes it impossible to thread them into the roof mounting points. The only way they would attach was by omitting chunky washers that the manual seemed to think were essential.
Eventually, the bars felt securely fixed and did support the weight of a full roof box for our trip, but after this experience, I'm sorry I cannot recommend the product or the company.
12 avril 2025
Avis spontané
The bulbs arrived quickly
The bulbs arrived quickly, and the Osram nightbreakers solved the dim dipped-beam problem on my Volvo V50 - now I can see the road when I dip!
The discount helped me to go for the more expensive of the two Osrams, and they're really good.
1 avril 2025
Item exactly as descibed
Item exactly as descibed, well packaged and very quick delivery. First reaction is relief the tyre actually fitted. Secondly, pleased with the product and speed of delivery therefore I,'m more than happy to recommended this company.
1 avril 2025
Needed a new bulb and spotted the Xenon…
Needed a new bulb and spotted the Xenon (stealth-35w-xenon-hid-conversion-kit) upgrade kits and took a punt. Very pleased, pretty easy to fit and they are so much better than the old bulbs. Literally night and day difference!
4 avril 2025
Avis spontané
Réponse de ABD.co.uk
I'm very sorry that you have received a damaged item. I can see my colleague is already in communication with you to arrange this to be replaced at no cost to yourself.
While this is certainly not the experience we expect for our customers, we will do everything in our power to rectify the situation as quickly as possible.
We're always here to help so if you have any further queries, please do not hesitate to contact us.
Lady that served me was very helpful…
Lady that served me was very helpful and very knowledgeable
3 mars 2025
Prompt delivery
Prompt delivery
LED's are on end of lamp so don't get as much light in the boot , would be better if they were on the side of the pcb
3 février 2025
Excellent fast service
Excellent fast service, very helpful as to ordering the correct product/parts.
3 février 2025
Good price, great product
Delivered on time, awesome product from Osram. The LED high beam H1s certainly light up the road ahead
3 février 2025
I ordered and paid for some bulbs from…
I ordered and paid for some bulbs from ABD.
I paid for next day delivery as they were urgently required. The delivery did not show up the next day.
After contacting the company to find out what was up I have been told that they are trying to track the package down and they would issue me a refund for the postage.
I did ask if they would send another set of bulbs out to me but received no response to this request.
So far I have also not received the refunded postage charge either.
On the whole a bad company for me with this experience and I will definitely not be using them again. Poor customer service.
7 février 2025
Avis spontané
Réponse de ABD.co.uk
We're very sorry for the delivery issue on your order. Unfortunately we were let down by the courier in this instance. Normally they are very good and we get very few issues at all, however no courier is 100% perfect and in this case your order got affected.
When this happens, as advised we do have to investigate to see if the parcel can be found as this is often the quickest way to get the items you ordered to you.
Unfortunately the courier company were unable to locate the parcel so we resent it again which we can see has been delivered to you safely.
As promised, we have also refunded the next day shipping charge you paid.
Once again we are very sorry for the issues you have experienced with your order.
Fits perfect as described
Fits perfect as described. Came quickly enough and a good price.
2 janvier 2025
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