Auto publish just doesn't' do what it's suppose to. You set up the documents to auto publish and they simply don't do that. We reported the issue months ago. Support ask for examples and say they'l... Voir plus
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Auto Entry has great potential but the sync app / data service issues are getting more and more frequent. We have been trialling Auto-Entry for 12 months now. It's now rare that we are put straight... Voir plus
Things go awol from time to time. No particular reason other than the complexity of modern integrated systems. In such circumstances, a good support team who assists and gets things sorted is needed... Voir plus
L'entreprise a répondu
Although my issue couldn't be resolved the response was quick and they credited back the credits I had used. Hopefully the transaction I wanted to do will be incorporated into the software at some po... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Automated data entry software. AutoEntry captures, analyses and posts invoices, receipts and statements into your accounting software.
Coordonnées de contact
1 Central Park, Leopardstown, D18 NH10, Dublin, Irlande
- +35319022618
- info@autoentry.com
- www.autoentry.com
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Les gens ont aussi consulté
It simply doesn't work properly
The app takes a very long time to process receipts and invoices and still gets them wrong frequently. It will not reliably publish items to Xero; it says they've been published but they disappear into thin air.
A brand new problem this morning; I signed in and went to click on a processed invoice to publish it and a the screen flashed up "Forbidden" and said I don't have access to the link I requested. Absolutely useless. Avoid
Today was very quick and efficient help
Great customer support
Great customer support. Talked to Sukhi and she explained the whole process and supplied the article to help.
Just started using Auotentry very…
Just started using Auotentry very pleased with it. Customer support is also good.
Hanna was our technical advisor and she…
Hanna was our technical advisor and she was amazing. She's so knowledgeable and very patient. She spent a lot of time with my wife and I teaching us what we needed to know about the software program. She is also very kind and professional. We were completely satisfied. Thank you Hanna!
Hannah was awesome!
Hannah was awesome and helped me fix a setting that was causing my issues.
My query was sorted out fairly quickly.
Quick Responses to Questions.
Has potential but the issues need resolving
Auto Entry has great potential but the sync app / data service issues are getting more and more frequent. We have been trialling Auto-Entry for 12 months now. It's now rare that we are put straight through to a human advisor, instead we are directed to information sheets that are not always correct. For the last few months I can honestly say it would be quicker to manually enter invoices. I am no longer able to rely on it when we have urgent work to process.
Auto entry is so easy
Auto entry is so easy. I had a very quick & helpful response from Gagan this morning with a problem I had
Had a few issues setting up the app so…
Had a few issues setting up the app so needed to call customer service. They are always available within a few minutes and have sorted everything i needed. I like sage products a lot, especially sage accounting and auto-entry. The dashboards are easy on the eye and simple to use:)
Reintegration of software information
At first, I used the Bot to narrow down my question, but once I got Hannah on the text message it took only a few minutes to get the answer I needed so we could give access to one of our employees to reintegrate the Sage information with the AutoEntry app.
Amazing Bookkeeper Tool
Auto entry has always been very efficient and effective and anytime there's an issue it gets addressed and corrected very quickly. Highly recommend for all bookkeepers!
very prompt reply and very helpful in…
very prompt reply and very helpful in helping me ascertain what was the issue etc.
The staff are super helpful !
The staff are super helpful !
They are calm inwhat can be a very stressful situation. I have always left a session much better off in knowledge and understanding.
Hannah was very Excellent!!!
Hannah was very understanding and patient she looked for the problem and explained it to me and then helped me resolve it.
Brilliant Helpful staff
Brilliant Helpful staff, Always manage to help us quickly. AutoEntry is a fab system
Great service from Brandon.
wowww love you ...thank you so much for…
wowww love you ...thank you so much for your help
Bradon was very attentive and helped…
Bradon was very attentive and helped re-solve my problem.
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