Baby & Co Avis 

3 505
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely fantastic experience with Baby & Co! I ordered the iCandy Peach 8 bundle with the Cybex Cloud T car seat and base and got it for an absolute bargain! 🙌 I ordered on the Sunday and,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The nursing pillow has actually made such a difference to getting comfortable at night. I wasn't expecting it to be quite so useful, but it's really helped me sleep better and takes a lot of pressure... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Not honest delivery timelines and product can come in part in different months. Still waiting for one item from July till October. Plus no care from customer service

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing! I was a bit apprehensive about ordering after reading a few reviews on here about late deliveries, but since we aren't in a massive rush for a new car seat, we decided to take the gamble... Voir plus

À propos de l'entreprise

  1. Magasin de puériculture
  2. Magasin de jouets
  3. Magasin de vêtements pour enfants

Écrit par l'entreprise

Established in 1982 Baby & Co is Bristol's Premier Nursery Store. Shop Online and in store for Prams, Pushchairs, Car Seats, Nursery Equipment, & nursery furniture. Stockists of leading brands including Bugaboo, Cybex, Silver Cross, Mamas & Papas, Britax, iCandy, Joolz Axkid, BeSafe and many more.

All About Baby & Co

Écrit par l'entreprise

Family Business With Over 40 Years Experience
Established in 1982 Baby & Co is a family business that prides itself in its customer service and industry knowledge.
Fast Free UK Delivery
On most items excluding "made to order" nursery furniture we offer fast next day delivery to all UK Mainland postcodes
We Are Bricks As Well As Clicks
Be secure in the knowledge that we are a proper stop and well as a cutting edge e-commerce website. We have been in the same location for over 40 years and have looked after two generations of local families.
Experts in Baby & Child Car Seats
We are highly experienced in all aspects of baby and child car seats in particular Extended Rear Facing and the new i-Size regulations. All our sales team receive regular car seat training in house and directly from the car seat manufacturers.
Service Agents & In-house workshop
We are service agents for many of our brands including Maclaren and offer in house repairs and servicing. Our trained engineer has over 40 years experience and is able to resolve any issue that may arise.

Coordonnées de contact

Promotion box for Baby & Co

Cybex Balios Bundles

Up to 24% Off Travel Systems

4,2

Bien

TrustScore 4 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(3 505)

179 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The highchair has been a great buy

The highchair has been a great buy. Ordering from Baby & Co was simple, everything arrived as expected and the whole process was hassle free. Wouldn't hesitate to order from them again.

13 juillet 2026
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Réponse de Baby & Co

We are so glad to hear you had such a positive experience with us and that your highchair was a great buy! We appreciate your kind words.

Noté 5 sur 5 étoiles

Ordered and delivered

Ordered and delivered. Happy with the product and service.

25 juin 2026
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Réponse de Baby & Co

We're so glad to hear you're happy with your product and our service. We appreciate your positive feedback!

Noté 5 sur 5 étoiles

First time ordering from Baby & Co and…

First time ordering from Baby & Co and I'd definitely use them again. The whole process was simple, I was kept updated throughout and my order arrived well packaged. It's nice to shop with an independent business that clearly cares about it's customers.

13 juillet 2026
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Réponse de Baby & Co

We are so happy to hear you had such a positive first experience with us! We truly appreciate your kind words about our service and care for our customers. We look forward to serving you again!

Noté 5 sur 5 étoiles

Service was amazing

Price was good. Service was excellent. Thank you. Will definitely shop there again.

23 juin 2026
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Réponse de Baby & Co

We're so happy to hear you enjoyed our service and found our prices good. We truly appreciate your kind words and look forward to welcoming you back again soon!

Noté 1 sur 5 étoiles

no delivery

no delivery, no clear communication.
if you want to give order, keep in mind it might take a month to deliver. I had my baby couldn’t have my stroller. and 24th of June and 10th of July nothing happened, I only got information from them after I emailed them.

I am sorry the time that I waited.

10 juillet 2026
Avis spontané
Noté 4 sur 5 étoiles

Good service

10 juillet 2026
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Réponse de Baby & Co

Dear Mr Sebastian,

Thank you for your review. I see you placed your order at 11pm on the 9th July.
It was processed the next working day and dispatched on the 10th July.
I have checked the tracking and it looks like the delivery is due to you today between 11:13 - 12:13.

Standard delivery is 2-3 working days. So it looks like this will be delivered well within that timeframe.

If there are any further issues with your delivery. Please get in touch with customer service.

Noté 1 sur 5 étoiles

I would not recommend baby&co

I would not recommend baby&co.

When I placed my order, the advertised delivery timeframe was 10–14 days. More than eight weeks later, I am still waiting to receive my full order.

Communication has been poor throughout, with very few updates provided, and the delivery commitments made by the company have not been met. Delays can happen, but the lack of transparency and customer service has been extremely disappointing.

I cannot recommend this company and would encourage potential customers to consider these issues before placing an order.

15 mai 2026
Avis spontané
Logo de Baby & Co

Réponse de Baby & Co

Dear Mr Ozdil,

We are very sorry for the delays in the transport bag on your order. I can see that the stroller and bumper bar were delivered in good time. However the manufacturer is out of stock of the transport bag at the moment. I agree our communications should have been better. I will follow up with customer service to see whether there are any more accuate dates for you.

Noté 5 sur 5 étoiles

Amazing

Amazing! I was a bit apprehensive about ordering after reading a few reviews on here about late deliveries, but since we aren't in a massive rush for a new car seat, we decided to take the gamble since the price was amazing. Delivery said 7-10 days, I ordered it Tuesday and it's just come on Thursday! So way quicker than stated. I had a confirmation email come through straight away, order updates and DPD updates from yesterday.

So 7-10 days down to 2 days. Can't complain at all.

And the seats great 😉
Fantastic service! Highley recommend!

25 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Horrible experience!

Horrible experience! First time ordering from company.
Ordered a KIDFIX booster car seat on June 19th, no update until today 25th June when I decided to ring them. Long story short, item is not in stock and it will take about 10 days for their partner to inform them when they will have it and then see when they can ship it to me. For something still showing, as I type, on their website as "available for immediate dispatch we will ensure the order is dispatched the same day". No apologies from the customer service, just eager to cancel order after a week of waiting and having to disappoint my little one and the planned trip.

25 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

ICandy Orange 4 Twin Maxi Set

I placed an order for a twin pushchair set, For nearly £1500, The communication between order point, and receiving items was poor. All I had was a confirmation email with no Date of expected delivery. I waited a week and heard nothing still, So I had to call & ask what is happening, to be told my delivery was expected to be delivered w/c the 15th of June, I Still then heard nothing. I then received a notification on the 15th of June, Saying DPD was expecting my order- but still no delivery date- Our delivery then arrived on Tuesday the 16th , With missing items, I then had to phone up again as we was still missing 8 parts of our twin set.- A lady then emailed & said they would send the items out- we then received them (18.06) We was still missing items with noone answering the customer service number. It almost seems Noone can be bothered to deal with issues.

15 juin 2026
Noté 5 sur 5 étoiles

Really happy with the maxi cosi travel…

Really happy with the maxi cosi travel crib. It's quick to set up, lightweight and perfect for trip away. Arrived quickly and everything was straightforward from ordering to delivery. Would definitely recommended.

28 mai 2026

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