Brilliant service. The bloke who put my chair and desk together was fantastic. He explained everything and set it all up to my person specs. The chair has made a massive difference for pain in my bac... Voir plus
L'entreprise a répondu
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Brilliant service. The bloke who put my chair and desk together was fantastic. He explained everything and set it all up to my person specs. The chair has made a massive difference for pain in my bac... Voir plus
L'entreprise a répondu
My assessor Steven was courteous, attentive, and knowledgeable, he took his time to listen to my requirements and talked through the options of equipment that can support me whilst in the office. I fo... Voir plus
L'entreprise a répondu
As a full-time wheelchair user, I needed a chair that was easy and safe to transfer in and out of. That was my top priority, but I often found that people focused more on other ergonomic fea... Voir plus
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The team at BCS have simply been brilliant, in particular Oliver Jones, Technical Exec. Oliver used his extensive knowledge to support us with a very technically challenging, replacement chair solut... Voir plus
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Écrit par l'entreprise
We are the UK’s leading supplier of ergonomic office products, workplace assessments and mobility solutions ranging from ergonomic chairs, standing desks, mice & keyboards, posture supports and powered chairs. Our mission is to improve workplace comfort and to both prevent and manage muscular injuries and postural problems at both home and work.
Our team is available to assist with expert advice and support via phone, email or live chat or alternatively we can provide a range of DSE and workplace assessments both on site and remotely to mitigate any work-related injuries and risks.
We have been operating for 20 years and have become one of the leading names in the workplace ergonomics market, with a priority placed over customer satisfaction and service. We ensure that each customer is provided with a bespoke solution with suitability assured by our trial and returns periods.
The Old Bakery, Club Street, PR5 6FN, Bamber Bridge, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de Back Care Solutions
Excellent service - I would also recommend the company to anyone who needs that extra support in working.
Not only do they provide top quality equipment, their agents come out and full set it all up and explain how everything works to ensure you are comfortable.
Thank you so much.

Réponse de Back Care Solutions
The ease of placing the order right through to delivery.
I made a last minute change to the delivery address, it was all handled with ease and delivery was not delayed, in fact it was delivered extremely quickly.

Réponse de Back Care Solutions

Réponse de Back Care Solutions
Communication was excellent quick service and really happy with the product

Réponse de Back Care Solutions
Excellent service, the two gents who visited me at home were great, had fantastic knowledge about my spinal condition. 5 STAR SERVICE

Réponse de Back Care Solutions
Back Care Solutions attended for an assessment and took into account all of my needs. They used this info to build the right chair and I felt they did a thorough job.

Réponse de Back Care Solutions
The service was good and the chairs are exactly what we needed. (Expensive but good)

Réponse de Back Care Solutions
Your team member was very knowledgeable and helped me understand what I actually needed from a chair. He was clear in his explanations and dealt with everything in a caring anner.

Réponse de Back Care Solutions
The support and responsiveness throughout the process were very helpful. The desk was arranged and delivered promptly, and the guidance around improving my workstation setup and back care was clear and supportive.

Réponse de Back Care Solutions
Really good company to deal with ,good communications all the way through the process. A1

Réponse de Back Care Solutions
Everything was perfect from communication to delivery - could not fault them!

Réponse de Back Care Solutions
Product delivered in a timely manner. Functions as required. The delivery man was knowledgeable, friendly and very helpful. Ensured equipment was set to my needs and I was clear on how to use before leaving premises. Very nice person.

Réponse de Back Care Solutions
We’ve had a backfriend for some years, but we have been fighting over it too much lately, so we decided to buy another.
Really good for dodgy backs and aching shoulders. It also makes it easier to get out of the sofa!

Réponse de Back Care Solutions
Throughout the entire process, I was consistently kept informed and updated, which gave me great confidence in the service. Keith was exceptional — he was kind, professional, and incredibly knowledgeable. He took the time to explain everything clearly, answered all of my questions, and made sure I fully understood each step of the assessment. His expertise was evident, and he approached everything with patience and genuine care.
The whole process was quick, smooth, and very well organised. I truly appreciate how efficiently everything was handled and how promptly I received the support I needed. Thank you for providing such a positive experience and for ensuring the assessment resulted in the right outcome for me.

Réponse de Back Care Solutions
Excellent service.
The technician took his time to listen to my complex health conditions, and learn how the affect me in work. He looked at how I sat and considered how the current chair could be improved as a temporary fix, and then he looked at what we could do to improve things further long term. He explained why I should not be pushing down on the handles when I stand up and how it is a hazard - how chairs are not built to withstand that kind of pressure etc - I am grateful to him for his advice.
I am really happy with the service I recieved.

Réponse de Back Care Solutions

Réponse de Back Care Solutions
From day 1 this company was simply brilliant. I requested a more specific time for delivery and they replied promptly with a positive response. On the morning of delivery my chair was brought into my home carefully and I was told how to use the chair. Very quick and efficient and such a friendly employee! Thank you for your genuine care!

Réponse de Back Care Solutions
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