Back Care Solutions Avis 

2 707
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Brilliant service. The bloke who put my chair and desk together was fantastic. He explained everything and set it all up to my person specs. The chair has made a massive difference for pain in my bac... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My assessor Steven was courteous, attentive, and knowledgeable, he took his time to listen to my requirements and talked through the options of equipment that can support me whilst in the office. I fo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As a full-time wheelchair user, I needed a chair that was easy and safe to transfer in and out of. That was my top priority, but I often found that people focused more on other ergonomic fea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The team at BCS have simply been brilliant, in particular Oliver Jones, Technical Exec. Oliver used his extensive knowledge to support us with a very technically challenging, replacement chair solut... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de matériel de bureau
  2. Fournisseur d'équipement de mobilité
  3. Magasin de meubles de bureau

À propos de Back Care Solutions

Écrit par l'entreprise

GET IN TOUCH

Sales Enquiry

SHOP BY CATEGORY

Ergonomic Chairs

Standing Desks

Desk Converters

Ergonomic Accessories

Home & Agile Working

Special Offers

TRAINING & ASSESSMENTS

DSE Assessments

Ergo Train Events

We are the UK’s leading supplier of ergonomic office products, workplace assessments and mobility solutions ranging from ergonomic chairs, standing desks, mice & keyboards, posture supports and powered chairs. Our mission is to improve workplace comfort and to both prevent and manage muscular injuries and postural problems at both home and work.

Our team is available to assist with expert advice and support via phone, email or live chat or alternatively we can provide a range of DSE and workplace assessments both on site and remotely to mitigate any work-related injuries and risks.

We have been operating for 20 years and have become one of the leading names in the workplace ergonomics market, with a priority placed over customer satisfaction and service. We ensure that each customer is provided with a bespoke solution with suitability assured by our trial and returns periods.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(2 707)

208 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service - I would also recommend the company to anyone who needs that extra support in working.

Not only do they provide top quality equipment, their agents come out and full set it all up and explain how everything works to ensure you are comfortable.

Thank you so much.

17 mars 2026
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Réponse de Back Care Solutions

Thank you for our review! We really appreciate your feedback, we will of course pass this onto our technicians regarding the setup.

Glad to hear everything has gone smoothly and you are feeling comfortable!

Thanks
The BCS Team

Noté 5 sur 5 étoiles

good

very helpful

13 mars 2026
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Réponse de Back Care Solutions

Thank you so much for our 5 star review!

Thanks
The BCS Team

Noté 5 sur 5 étoiles

Brilliant service

The ease of placing the order right through to delivery.
I made a last minute change to the delivery address, it was all handled with ease and delivery was not delayed, in fact it was delivered extremely quickly.

13 mars 2026
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Réponse de Back Care Solutions

Thank you very much for our 5 star review! Glad to hear the service you have experienced with our ordering team was positive!

Thanks
The BCS Team

Noté 5 sur 5 étoiles

Amazing

Such a pleasure ordering from them and the delivery was amazing, thank you!

11 mars 2026
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Réponse de Back Care Solutions

Thanks so much for leaving us a 5 star review! We will pass this valuable feedback to ordering team.

Thanks
The BCS Team

Noté 5 sur 5 étoiles

Great service

Communication was excellent quick service and really happy with the product

10 mars 2026
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Réponse de Back Care Solutions

Thanks so much for leaving us a 5 star review! We are glad to hear you are pleased with the service and the suitability of our product!

Thanks
The BCS Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service, the two gents who visited me at home were great, had fantastic knowledge about my spinal condition. 5 STAR SERVICE

10 mars 2026
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Réponse de Back Care Solutions

Thanks so much for leaving us your review! It's great to read that you're satisfied with the service and felt heard on our attendance.

Thanks
The BCS Team

Noté 5 sur 5 étoiles

Great Service & Assessment

Back Care Solutions attended for an assessment and took into account all of my needs. They used this info to build the right chair and I felt they did a thorough job.

3 mars 2026
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Réponse de Back Care Solutions

Many thanks for leaving us your 5-star review! We're glad to read that you're pleased with how the assessment was conducted!

Kind regards,
The BCS Team

Noté 4 sur 5 étoiles

The service was good and the chairs are…

The service was good and the chairs are exactly what we needed. (Expensive but good)

5 mars 2026
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Réponse de Back Care Solutions

Thanks so much for leaving us your review! It's great to read that you're satisfied with the service and your chair is providing the support you need.
Thanks
The BCS Team

Noté 5 sur 5 étoiles

Knowledgeable and caring

Your team member was very knowledgeable and helped me understand what I actually needed from a chair. He was clear in his explanations and dealt with everything in a caring anner.

20 février 2026
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Réponse de Back Care Solutions

Thanks so much for leaving us your five-star review! It's great to read that you're satisfied with the service provided and was fully supported with your set up.

Kind regards,
The BCS Team

Noté 5 sur 5 étoiles

The support and responsiveness…

The support and responsiveness throughout the process were very helpful. The desk was arranged and delivered promptly, and the guidance around improving my workstation setup and back care was clear and supportive.

2 mars 2026
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Réponse de Back Care Solutions

Hi Abhishek,

Thanks so much for leaving us your five-star review! It's great to read that you're satisfied with the customer service provided.

Kind regards,
The BCS Team

Noté 5 sur 5 étoiles

Really good company to deal with ,good…

Really good company to deal with ,good communications all the way through the process. A1

26 février 2026
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Réponse de Back Care Solutions

Hi Matt,

Thanks so much for leaving us your five-star review! It's great to read that you're satisfied with the service provided.

Kind regards,
The BCS Team

Noté 5 sur 5 étoiles

Great customer service

Great customer service

25 février 2026
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Réponse de Back Care Solutions

Hi Sylvia,

Thanks so much for leaving us your five-star review! It's great to read that you're satisfied with the customer service provided.

Kind regards,
The BCS Team

Noté 5 sur 5 étoiles

Perfect Service

Everything was perfect from communication to delivery - could not fault them!

25 février 2026
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Réponse de Back Care Solutions

Thanks so much for leaving us your five-star review! It's great to read that you're satisfied with the delivery service provided.

Kind regards,
The BCS Team

Noté 5 sur 5 étoiles

Product delivered in a timely manner - good company

Product delivered in a timely manner. Functions as required. The delivery man was knowledgeable, friendly and very helpful. Ensured equipment was set to my needs and I was clear on how to use before leaving premises. Very nice person.

24 février 2026
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Réponse de Back Care Solutions

Thanks so much for leaving us your five-star review! It's great to read that you're satisfied with the delivery service provided.

Kind regards,
The BCS Team

Noté 5 sur 5 étoiles

Second Backfriend

We’ve had a backfriend for some years, but we have been fighting over it too much lately, so we decided to buy another.
Really good for dodgy backs and aching shoulders. It also makes it easier to get out of the sofa!

24 février 2026
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Réponse de Back Care Solutions

Many thanks for leaving us your five-star review! It's great to hear that the Backfriend is helping to relieve the aches and pains.

Kind regards,
The BCS Team

Noté 5 sur 5 étoiles

Highly recommend

Throughout the entire process, I was consistently kept informed and updated, which gave me great confidence in the service. Keith was exceptional — he was kind, professional, and incredibly knowledgeable. He took the time to explain everything clearly, answered all of my questions, and made sure I fully understood each step of the assessment. His expertise was evident, and he approached everything with patience and genuine care.

The whole process was quick, smooth, and very well organised. I truly appreciate how efficiently everything was handled and how promptly I received the support I needed. Thank you for providing such a positive experience and for ensuring the assessment resulted in the right outcome for me.

23 février 2026
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Réponse de Back Care Solutions

Hi Monique,

Thanks so much for leaving us your wonderful 5-star review. We are so pleased the process was smooth and you had a positive experience.

Kind regards,
The BCS Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service.
The technician took his time to listen to my complex health conditions, and learn how the affect me in work. He looked at how I sat and considered how the current chair could be improved as a temporary fix, and then he looked at what we could do to improve things further long term. He explained why I should not be pushing down on the handles when I stand up and how it is a hazard - how chairs are not built to withstand that kind of pressure etc - I am grateful to him for his advice.
I am really happy with the service I recieved.

23 février 2026
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Réponse de Back Care Solutions

Hi Natalie,

Thanks so much for your fantastic five-star review! It's great to hear that your assessment went well and you received lots of useful advice.

Kind regards,
The BCS Team

Noté 4 sur 5 étoiles

Helpful friendly and professional…

Helpful friendly and professional service

19 février 2026
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Réponse de Back Care Solutions

Hi Adam,

Thank you very much for leaving us your four-star review - we really appreciate your feedback!

Kind regards,
The BCS Team

Noté 5 sur 5 étoiles

Simply the best

From day 1 this company was simply brilliant. I requested a more specific time for delivery and they replied promptly with a positive response. On the morning of delivery my chair was brought into my home carefully and I was told how to use the chair. Very quick and efficient and such a friendly employee! Thank you for your genuine care!

13 février 2026
Avis spontané
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Réponse de Back Care Solutions

Hi Gillian,

Many thanks for leaving us your 5-star review! We're really pleased to read you're happy with the service provided.

Kind regards,
The BCS Team

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