Back Care Solutions Avis 

2 706
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Brilliant service. The bloke who put my chair and desk together was fantastic. He explained everything and set it all up to my person specs. The chair has made a massive difference for pain in my bac... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My assessor Steven was courteous, attentive, and knowledgeable, he took his time to listen to my requirements and talked through the options of equipment that can support me whilst in the office. I fo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The team at BCS have simply been brilliant, in particular Oliver Jones, Technical Exec. Oliver used his extensive knowledge to support us with a very technically challenging, replacement chair solut... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Paul, one of your chair assessors came out to assess me for the chair at my home. He was really lovely, put me at ease and explained how things worked and what would happen next and measured me up... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de matériel de bureau
  2. Fournisseur d'équipement de mobilité

À propos de Back Care Solutions

Écrit par l'entreprise

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SHOP BY CATEGORY

Ergonomic Chairs

Standing Desks

Desk Converters

Ergonomic Accessories

Home & Agile Working

Special Offers

TRAINING & ASSESSMENTS

DSE Assessments

Ergo Train Events

We are the UK’s leading supplier of ergonomic office products, workplace assessments and mobility solutions ranging from ergonomic chairs, standing desks, mice & keyboards, posture supports and powered chairs. Our mission is to improve workplace comfort and to both prevent and manage muscular injuries and postural problems at both home and work.

Our team is available to assist with expert advice and support via phone, email or live chat or alternatively we can provide a range of DSE and workplace assessments both on site and remotely to mitigate any work-related injuries and risks.

We have been operating for 20 years and have become one of the leading names in the workplace ergonomics market, with a priority placed over customer satisfaction and service. We ensure that each customer is provided with a bespoke solution with suitability assured by our trial and returns periods.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(2 706)

207 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Perfect service from start to finish

Perfect service from start to finish. The engineer respected my home, undertook the replacement quickly and effectively. Very polite, fast and effective service. Highly recommended it's 5 stars from me.

22 septembre 2026
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Réponse de Back Care Solutions

Thank you very much for our review! We are pleased to hear you had a great experience with us especially with our technician, we will be sure to pass this feedback on.

Many thanks,
The BCS Team

Noté 5 sur 5 étoiles

My assessor Steven was courteous

My assessor Steven was courteous, attentive, and knowledgeable, he took his time to listen to my requirements and talked through the options of equipment that can support me whilst in the office. I found him to be warm and friendly and would not hesitate to recommend him to others.

21 septembre 2026
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Réponse de Back Care Solutions

Thank you for our 5 star review, we will of course pass on the kind feedback to Steve, we are glad to hear you had a great experience!

Many thanks,
The BCS Team

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service. The bloke who put my chair and desk together was fantastic. He explained everything and set it all up to my person specs.
The chair has made a massive difference for pain in my back / neck / shoulders and to be able to stand up and continue working is a benefit to me as well as my organisation. I feel valued again.

24 septembre 2026
Avis spontané
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Réponse de Back Care Solutions

Thank you so much for our 5 star review, we really are pleased to hear you had a great service and the chair has made a difference!

Many thanks,
The BCS Team

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery, easy to put together

23 septembre 2026
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Réponse de Back Care Solutions

Thank you for our 5 star review! Its great you hear you had quick delivery and you found the products easy to assemble.

Many thanks,
The BCS Team

Noté 5 sur 5 étoiles

The team at BCS are brilliant!…

The team at BCS have simply been brilliant, in particular Oliver Jones, Technical Exec. Oliver used his extensive knowledge to support us with a very technically challenging, replacement chair solution for a colleague. All the while ensuring the end customer was at the centre of the discussions, that all their complex needs were met in the most efficient way possible. Oliver also ensured the solution provided was a future-facing as possible and he could not have done more than he did, short of building and delivering the actual chair himself.
The delivery of the chair by Ian was exceptional in the whole service and support too. Ian ensured that the end user knew how to safely operate all the parts of the chair solution and was comfortable before he left site.
Thank you for helping to rectify a challenging issue in such a supportive, human-centred manner, we are hugely grateful.

14 septembre 2026
Avis spontané
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Réponse de Back Care Solutions

Thank you so much for our wonderful review! We are really pleased to hear you had a great experience with us and we will of course pass this on to the relevant team members for feedback!

Many thanks,
The BCS Team

Noté 5 sur 5 étoiles

Excellent customer care from start to…

Excellent customer care from start to finish, phone assessment was very thorough and all my needs were covered and support was covered during the assessment, My chair was delivered on time and delivery driver contacted me to update me when he would be arriving at my office, I am expecting an engineer to arrive tomorrow 22/9/26 to set up chair and desk, all in all, very satisfied with your service.

17 septembre 2026
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Réponse de Back Care Solutions

Thank you so much for our 5 star review! We are really pleased to hear you had a great experience with us!

Many thanks,
The BCS Team

Noté 5 sur 5 étoiles

Great delivery service and staff…x

Great delivery service and staff Stephen is a credit to this company did everything gor me and lined up my equipment my equipment does everything I need it too and is also very comfortable which is a great bonus

4 septembre 2026
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Réponse de Back Care Solutions

Thank you for our 5 star review! Its great to hear you had such a good service with us, we will of course also pass your feedback on to Stephen.

Many thanks,
The BCS Team

Noté 1 sur 5 étoiles

One star

One star. Just because you begged. No other reason

15 juillet 2026
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Réponse de Back Care Solutions

Thank you for getting in touch, we are sorry to hear this, I have reached out to you further on email to discuss the above.

Many thanks,
The BCS Team.

Noté 5 sur 5 étoiles

Great communication

Great communication, super fast delivery, and the person who brought the chair to my house, was very informative and made sure the chair was adjusted to my requirements.

13 août 2026
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Réponse de Back Care Solutions

Thank you for your 5-star review! We are glad to hear that everything went great and that we could make sure your chair was well adjusted for you.

Many thanks,
The BCS Team

Noté 5 sur 5 étoiles

brilliant service .good communication…

brilliant service .good communication from the start
delivery person excellent. Arrived on time .was very helpful .sociable and pleasant
the Chair is so comfortable and has helped tremendously

27 août 2026
Avis spontané
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Réponse de Back Care Solutions

Thank you for your 5-star review! We’re pleased to hear that you were happy with the service you received and that your new chair is making such a positive difference for you.

Many thanks,
The BCS Team

Noté 5 sur 5 étoiles

Excellent

Excellent, courteous and knowledgeable

20 août 2026
Avis spontané
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Réponse de Back Care Solutions

Thank you for your 5-star review! We are delighted to hear that you were so happy with the service you received.

Many thanks,
The BCS Team

Noté 5 sur 5 étoiles

Great Service

Paul, one of your chair assessors came out to assess me for the chair at my home. He was really lovely, put me at ease and explained how things worked and what would happen next and measured me up for my new chair.

Really good experience and would recommend your services to others.

26 août 2026
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Réponse de Back Care Solutions

Thank you for your 5-star review! We are really pleased to hear that you had such a positive experience with Paul and that you were happy with the support and service you received.

Many thanks,
The BCS Team

Noté 5 sur 5 étoiles

Very efficient service when i needed a…

Very efficient service when i needed a new cable . The chair it self 5 years into use is still as comfortable as when new .

25 août 2026
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Réponse de Back Care Solutions

Thank you for our review! We are glad to hear you had a great service with us and that the chair is still comfortable!

Many thanks,
The BCS Team

Noté 5 sur 5 étoiles

Dragon Training

I had a Dragon Training session with William last week and he was amazing. He took me through each stage and answered all my questions. The training ran smoothly and was very informative. William is a credit to your company.

25 août 2026
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Réponse de Back Care Solutions

Thank you for our 5 star review! We are really pleased to hear you had a great experience with Will, we will of course feed this back.

Many thanks,
The BCS Team

Noté 5 sur 5 étoiles

Excellent company

Prompt and efficient delivery.
I’ve got a desk and chair - both excellent products.

24 août 2026
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Réponse de Back Care Solutions

Thank you so much for our 5 star review! We are very happy to hear you happy with both your desk and chair recently ordered with us!

Many thanks,
The BCS Team

Noté 5 sur 5 étoiles

Excellent company

Excellent company, great service from start to finish, was talked through every aspect with a chance to ask questions.

19 août 2026
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Réponse de Back Care Solutions

Thank you for your 5-star review! We’re delighted you felt supported throughout and are happy with your products & delivery.

Many thanks,
The BCS Team

Noté 5 sur 5 étoiles

The technician was very friendly and…

The technician was very friendly and helpful. The products are excellent and arrived in good time!

12 août 2026
Avis spontané
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Réponse de Back Care Solutions

Thank you for your 5-star review! We’re so glad you had a great experience with our technician and are happy with your products & delivery.

Many thanks,
The BCS Team

Noté 5 sur 5 étoiles

Amazing support

Punctual, polite and understanding. Explained and discussed what could be provided how it could support me and also ensured equipment I already had was set up correctly.

3 août 2026
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Réponse de Back Care Solutions

Thank you for your 5-star review! We’re pleased to know you found our team supportive and that they took the time to ensure everything was setup correctly.

Many thanks,
The BCS Team

Noté 5 sur 5 étoiles

5 star service and go that extra mile

5 star service and go that extra mile

13 août 2026
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Réponse de Back Care Solutions

Thank you for your 5-star review! We’re delighted you felt our team went the extra step for you.

Many thanks,
The BCS Team

Noté 5 sur 5 étoiles

Paul was brilliant

Paul was brilliant, put me at ease straight away. No judgement, supportive, caring, helpful. Explained every detail. Could not have been a better experience.

5 août 2026
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Réponse de Back Care Solutions

Thank you for our 5 star review! We will of course pass this feedback over to Paul and we are very pleased to hear you had a great experience.

Many thanks,
The BCS Team

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