I read some of the reviews on here after I ordered my suitcases and they sent me into a little panic. Such a shame because actually my suitcases arrived really quickly. I tracked the delivery right to... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I spent £160 on some cabin baggage from Bagsdirect. The day after I placed my order, I received an email saying they were currently out of stock of the item I wanted but it would be back in stock in a... Voir plus
Received a defective product, sent it back, they disputed whether it was defective. They refunded the cost of the product only, but not the original shipping I paid them and not the amount I paid to s... Voir plus
needed advice & sizing postage-phoned helpline,very pleasant experience at the end of which they had checked with warehouse AND posted my bag that afternoon to arrive on our Scottish island less than... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
UK’s number one for Handbags Briefcases Luggage Suitcases & Laptop Bags. Free delivery on everything, next day delivery on many items. 100% Price Match Promise.
Coordonnées de contact
Good after sales service
The strap on the bag I bought from bagsdirect started to come unstitched soon after I took delivery. However, the after sales service was efficient and I now have a replacement bag which is great.
Would recommend
Great suitcase at a very good price. Very quick delivery.
Very Satisfied
The Cost was a bit of a deterrent to start with but the service proved to be ideal to deal with the train journeys
Great service
Ordered one day received it the next. Can't fault them the best web shopping experience of any company I have ever dealt with.
Excellent price and quick delivery
They offered the cheapest prices among the UK based competitors. Bit suspicious initially but then product arrived quickly - looked good and included a free gift as well. The overall experience was a very smooth transaction where I was well informed after the item was dispatched.
Excellent product and service
Used bagsdirect.com for the first time, very impressed with the quality of my purchase. The reviews were spot on. Delivery was efficient. Would recommend them to everyone.
Excellent product, excellent delivery and just what I wanted.
I have been looking for a very light weight bag for my 15.6 laptop for some time. This bag is ideal as I needed two short handles. It fits my laptop perfectly and has padding for protection. When my sister saw it she said get me one as soon as possible!
Love my new cabin case
Good easy to wheel case, measurements correct these should comply with Ryan air, would recommend
Perfect Transaction.
I could not fault this company. Ordered my suitcase and it arrived in less than twenty four hours. I was kept up to date with delivery and was able to track the parcel. I would definitely place another order with them.
Poor Condition DEFENSIVE customer service
Bought 2 bags/briefcases for an upcoming job. Both had marks, ones inner lining had come away and both were scratch with one missing an inch of stitching.
When informing the company within an hour or so of delivery I was not offered a replacement, discount or refund, simply a quick sentence apologising and a further 5 or 6 stating disbelief and the need for evidence.
Paid for express delivery too which was apparently non refundable until I directed them to the fat that it was not a return but a defective product.
Would not shop again
Reliable & good price
They were very helpful in selecting what I was looking for. The bag arrived the next on express delivery as I was going away the day after. Good price & excellent service. My brother order the same make later & this arrived in two days on normal delivery.
my orders
Excellent service goods the whole thing was without doubt the best online service ever keep up the good work
Regards Paul bentley
Caribe fast track 75
I was most impressed with this company. They rang me and informed me of a delay in sending the travel back to me, as it was out of stock and also informed me of the next delivery day. The bag duly arrived when they said it would and my son for whom it was bought for, is delighted with the product. I cannot fault the customer service I received, and will not hesitate to use them again. All I can say is a massive 'thank you'.
great cases
I ordered two trunkies for my granddaughters, they are lovely, very please, great company to deal with, easy to use site, easy to pay and they kept in touch right up to the parcels arriving
Items as described and arrived quickly
Items arrived promptly in perfect condition, cheaper than buying from manufacturers website.
Excellent fast service
Needed a replacement pilot case quickly. Not only was it the best price I could find, but I also got next-day delivery. Result!
good service no problems
The suitcase looks good but it hasnt suffered the ordeal of the airport baggage handlers so I cant comment on that aspect. The buying experience was very good. Delivery time frame was as specified so all in all would recommend
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








