I read some of the reviews on here after I ordered my suitcases and they sent me into a little panic. Such a shame because actually my suitcases arrived really quickly. I tracked the delivery right to... Voir plus
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Lisez les avis des autres
I spent £160 on some cabin baggage from Bagsdirect. The day after I placed my order, I received an email saying they were currently out of stock of the item I wanted but it would be back in stock in a... Voir plus
Received a defective product, sent it back, they disputed whether it was defective. They refunded the cost of the product only, but not the original shipping I paid them and not the amount I paid to s... Voir plus
needed advice & sizing postage-phoned helpline,very pleasant experience at the end of which they had checked with warehouse AND posted my bag that afternoon to arrive on our Scottish island less than... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
UK’s number one for Handbags Briefcases Luggage Suitcases & Laptop Bags. Free delivery on everything, next day delivery on many items. 100% Price Match Promise.
Coordonnées de contact
Good service. Good prices
Good service. Sales staff called me to say a newer model was available and would I like it.
Great products and great service
After considerable research, bagsdirect came out the cheapest. An extensive product list, excellent service and keen pricing mean they are highly recommended.
Excellent service
Very attentive and trying to help if difficulties on order arise
First time customer
Ordered at the weekend I paid for next day delivery and the driver was knocking at the door 9.05 Tuesday morning. Great selection of cases that I couldn't purchase locally. Excellent price and delivery. Would recommend and use again.
Long lead time for delivery, but
Took a long time to be despatched, but communication good, delivered at time agreed, goods as described.
Very pleased with delivery and quality of item ordered
Great Service!
Communication was fantastic as one of the bags was out of stock but the other sent straight away- the second arrived a few days later. Both were exactly as described and well packed in a sturdy box. Delivery through DPD is excellent as you can change days and track your delivery. Altogether a fantastic online shopping experience!
Arrived in, excellent service
The order was quick and easy. They emailed and phoned me to let me know that the bag I ordered was out-of-stock and helpfully changed my order to a bag that was in-stock so it arrived in time. Very happy, thank you!
Excellent Service and Value
First time customer of Bags direct and would willingly recommend them. The suitcase I bought was £30 cheaper than other sellers and delivery was so quick. I'm really pleased with my purchase too - it's a great case.
Excellent service from start to finish - on all four orders placed
Cant recommend this company highly enough. Prices and service excellent
Good Service - better description required
The bag I bought is supposed to be foldaway, but this can only be achieved by battling with 2 difficult to insert plywood pieces which means that this process is not a quick fold and store. The bag build quality and aesthetics are good.
I woud use bags direct again
Reliable and efficient service
The bags we chose to go use when we go away were out of stock so we received an email with the dates they were expected. I was nervous we were going to be too late so contacted bags direct and they responded immediately allaying my fears and promising me I would receive them in time. They arrived the following week in perfect time for our trip. I would definitely reccomend bags direct, competitive prices and really nice people.
Excellent customer service
Despite my opting for the cheapest delivery, I received the bag the day after I ordered it. Unfortunately it wasn't quite what I wanted so I sent an email asking if I could return it. I received a very prompt reply and a refund was processed on the same day that they received the bag back. Fist class service!
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