Order #82792 I ordered a stroller on July 26th. I paid delivery on July 27th. Today is August 9th, and the order still hasn't shipped. I do not knew it took so long to order. I'll wait another... Voir plus
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Lisez les avis des autres
Ordered two Cars wondersuits for my car mad nephew and his new baby brother. Delighted with these little wondersuits. One of the was very big so initially wanted to return it but in the end decided... Voir plus
We received exceptional service during very difficult times. Susan answers all enquiries personally and promptly. We had our wonderful Egg pram delivered and cannot express how happy we are with it.... Voir plus
L'entreprise a répondu
We bought our stroller, car seat and base along with various baby clothes and accessories from Bambinista. We noticed that baby shopping is mainly on line unless you travel far and wide to find a shop... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The coolest collection of modern, trendy and minimal baby, toddler and kids clothing, accessories, toys and home products at BAMBINISTA. Ages 0-6 years.
Coordonnées de contact
4,1
Bien
209 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We received exceptional service during…
We received exceptional service during very difficult times. Susan answers all enquiries personally and promptly. We had our wonderful Egg pram delivered and cannot express how happy we are with it. We will most certainly be using Bambinista regularly.
Cannot wait to shop in store too from April 12th:)
2 mars 2021
Avis spontané
Réponse de BAMBINISTA
Thank you so much for your review Lesley. It was an absolute pleasure dealing with you and your lovely daughter! Good luck for the baby!
Susan
Superb experience
Great service from Susan from start to finish! I've purchased a beautiful teddy bear for my nephew with international delivery to Spain. To unsurprised, only 3 short days later and the eddy bear arrived in Spain:) highly recommend Bambinista both for great quality and great customer care. Thanks again!
1 mars 2021
Réponse de BAMBINISTA
Thank YOU so much for the lovely review Lucja! So happy we were able to get you the exact bear you wanted for your nephew, I am sure he will love it!
And thank you for supporting my small business.
Susan
Bambinista Founder
Réponse de BAMBINISTA
Thanks for taking the time to leave a nice review Olwen!
Susan
Bambinista Founder
Excellent quality good delivery
The leggings arrived in good time and were a beautiful quality, my grand daughter in law was very pleased with them,
6 février 2021
Réponse de BAMBINISTA
Hi Margaret.
Thank you for the kind review. It makes me happy to have happy customers!
Susan
Bambinista Founder
Amazing
Such an amazing company! The founder and ceo Susan is such a nice woman to deal with and I will definitely purchase from there website again! Pleasure doing business
9 janvier 2021
Réponse de BAMBINISTA
Thanks Matthew! You too... It's lovely having such nice customers!
Susan
Fantastic service going above and beyond!
Fantastic service provided by Susan and the Bambinista team. They went above and beyond to make sure we got our pram. Communication was super impressive taking into account I live in Hong Kong, I highly recommend you use their services!
8 janvier 2021
Réponse de BAMBINISTA
Thanks Greg. Customers like you are an absolute pleasure so I'm very happy we could help get you what you wanted, even in Hong Kong!
Susan
Bambinista Founder
Great service
7 janvier 2021
Réponse de BAMBINISTA
Thank you so much for your review Alison! Great service is super important to us!
Susan
Bambinista Founder
Réponse de BAMBINISTA
Hi Catherine
Thanks for your review. I see your order arrived a couple of days ago, sorry for the delay, the postal service is a bit overloaded at the mo with national lockdown. Hope your little one enjoys their order! :-)
Susan
Amazing service
Susan was amazing! I had ordered the wrong pram adapter and within moments I received and email reassuring me about my purchase, then a follow up call in regards if I wanted to exchange for the adapter I needed.
Thank you once again Bambinista.
6 janvier 2021
Réponse de BAMBINISTA
Anytime Nav! You are most welcome! :-)
Susan
Bambinista Founder
Brilliant website with excellent…
Brilliant website with excellent customer service . Would not hesitate to recommend and look forward to using again
4 janvier 2021
Avis spontané
I explain because i orderd wellies 1…
I explain because i orderd wellies 1 december for christmas and they stil not come ordernr 9662 i did send you so many emails also call you but never got a answer so verry bad!!!
19 décembre 2020
Réponse de BAMBINISTA
Hi
Your order was dispatched less than 24hrs after placed it, and unfortunately was delayed / lost en route. We have experienced a couple of issues with orders to Netherlands as the postal service there is a bit delayed.
We refunded you for your order.
Apologies for the disappointment.
Susan
Réponse de BAMBINISTA
Thanks Charles. Appreciate you taking the time to leave a review. Great choice of product, I'm sure the receiver will have many fun hours playing with it.
Susan
Bambinista Founder
Réponse de BAMBINISTA
Thank you so much for the lovely review E.J. So happy you were happy!
Susan
Bambinista Founder
Excellent service
Prompt delivery, nicely packaged and good quality. I would highly recommend this company.
4 décembre 2020
Réponse de BAMBINISTA
Aw... thanks so much! So kind of you to say and thank you for taking the time to leave a review and supporting my small family business!
Kind regards
Susan
Réponse de BAMBINISTA
Thank you so much Kirsty. We do try. :-)
Kind regards
Susan
Bambinista Founder
Réponse de BAMBINISTA
Thanks Wendy, appreciate the kind review.
Susan
Bambinista Founder
Réponse de BAMBINISTA
Hi Charlie,
Thank you SO MUCH for writing a review! Really appreciate it. And thanks for supporting a small family business!
Kind regards
Susan
Bambinista Founder
Arrived really fast and was happy with…
Arrived really fast and was happy with item brought
14 novembre 2020
Réponse de BAMBINISTA
Hi Nicola,
Really appreciate your review, thank you so much!
Kind regards
Susan
Bambinista Founder
No return label or instructions added
No return label or instructions added. I ordered wrong size and emailed the company to ask how to return and no response
9 novembre 2020
Réponse de BAMBINISTA
Hi Jenny
Thank you for your review.
Apologies for missing your email sent last week. Unfortunately due to Coronavirus, all my staff are on Furlough and I am running the entire business on my own, and also trying to work from home whilst looking after my toddler. No excuse for not replying to you email however, but we are in some very challanging times!
We do pay for returns of any products that are faulty / damaged, but unfortunately we don't offer free returns for incorrect orders or if a customer changes their mind as this is extreamly expensive and as a small business, I am not able to offer this service.
Thank you for shopping small and supporting my business.
Stay safe.
Regards
Susan
Bambinista Founder (and everything else at the moment) ;-)
Still waiting on the big item but the…
Still waiting on the big item but the bath book came very quickly and easy to order
7 novembre 2020
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