Band Shoppe Avis 

5 051
•
TrustScore 4 sur 5

3,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

On the BandShoppe site I found what I needed very quickly. The pricing was clear and resonable. Shipping options, too, were presented quickly and I could choose this option as it fit my need and b... Voir plus

Noté 5 sur 5 étoiles

I was able to find what I was looking for easily. My son is in the High School Marching Band and also joins the color guard team for their winter competitions. He has been slowly acquiring the equipme... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

They were easy to work with. They can definitely work on being a little more clear when they send the shipping confirmation/info...as I thought they forgot to send me the gloves (which were shipped se... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

There is no reasonable excuse for the shipping charge of my order. If I knew where else to purchase the item - I never would have bought from you. I will be warning others how you rip them off in ship... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin d'uniformes

Écrit par l'entreprise

Celebrating over 50 years of quality products, prompt delivery, and outstanding customer service to music educators and guard instructors around the globe! Here you'll find a complete line of custom band and guard uniforms and flags, and the largest selection of in stock merchandise. Band Shoppe has everything you need for a successful marching season, year after year.

Band Shoppe

Écrit par l'entreprise

Your one-stop-shop for everything Marching Band
Our commitment to our customers and employees includes our promotion of fair, safe, and environmentally friendly work practices in the manufacturing of all our garments and accessories.

Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(5 051)

540 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fast commute

In the website there were many fast shipping options. Nice format too.

14 octobre 2026
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Réponse de Band Shoppe

We appreciate your feedback and are glad you enjoyed our site layout and quick delivery choices. Amanda - Customer Care Team

Noté 5 sur 5 étoiles

Always a great shopping experience

Always a great shopping experience. Thanks!

13 octobre 2026
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Réponse de Band Shoppe

We are so glad you always enjoy your shopping experience with us. We appreciate your business. Amanda - Customer Care Team

Noté 5 sur 5 étoiles

Excellent

Excellent delivery

30 août 2026
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Réponse de Band Shoppe

We're happy to hear the delivery was excellent. Thank you for your review. Amanda -Customer Care Team

Noté 1 sur 5 étoiles

Shoes ran small tried to contact for an…

Shoes ran small tried to contact for an exchange and never heard back

29 août 2026
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Réponse de Band Shoppe

Thank you for your review. Returns can be requested via our website, email, or by calling us at 1.800.457.3501. Amanda - Customer Care Team

Noté 5 sur 5 étoiles

Easy

Satisfied!

29 août 2026
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Réponse de Band Shoppe

Thank you for your review. We're happy to hear you are satisfied with your purchase. Amanda - Customer Care Team

Noté 1 sur 5 étoiles

The shipping cost didn’t show until I…

The shipping cost didn’t show until I charged my card, your reply is appreciated but false

10 octobre 2026
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Réponse de Band Shoppe

Thank you for your feedback. All charges associated with an order, including product cost, shipping, and applicable taxes, are displayed and reviewed prior to submitting payment information and completing checkout. We appreciate your business and the opportunity to clarify our ordering process. Amanda - Customer Care Team

Noté 5 sur 5 étoiles
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Réponse de Band Shoppe

We are glad you enjoyed your experience with us. Thank you for your positive feedback regarding how quick and seamless our checkout process was. We appreciate your business. Amanda - Customer Care Team

Noté 5 sur 5 étoiles

User Friendly website with clear…

User Friendly website with clear instructions for tax exempt schools/orgs. Thank you!

10 octobre 2026
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Réponse de Band Shoppe

We are glad you enjoyed your experience. Thank you for your feedback on our simple tax exemption process! Amanda - Customer Care Team

Noté 5 sur 5 étoiles

Ready to order and know your child shoe…

Ready to order and know your child shoe size but go up just a little bit as they are still growing up in any size liked mine I went up one size so he wouldn’t be rubbing after only one year he’ll be able to wear much more now and later till he graduates

26 août 2026
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Réponse de Band Shoppe

We appreciate you taking the time to share your review with us. We're happy to hear that buying a slightly larger pair gave your young one extra room to grow comfortably. It is wonderful to know that our product will provide lasting wear for your family over time. Thank you for your feedback, and we look forward to serving you again in the future. Amanda - Customer Care Team

Noté 5 sur 5 étoiles

Customer service was excellent

Customer service was excellent
Delivery time exceed expectations,

25 août 2026
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Réponse de Band Shoppe

We are happy to hear that our fast shipping and helpful support team exceeded your expectations. Thank you for your feedback. Amanda - Customer Care Team

Noté 5 sur 5 étoiles

Quick and accurate service

The order was processed quickly and more importantly, accurately. It arrived within two weeks and the band members had everything they needed to start the season. Thank you for your quick service.

23 août 2026
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Réponse de Band Shoppe

We are glad you enjoyed your experience with us. It is wonderful to know that our quick and precise order fulfillment helped your musicians get fully equipped right on time for the new season. Thank you for your feedback, and we look forward to serving your group again soon. Amanda - Customer Care Team

Noté 4 sur 5 étoiles

Only issue is that if the gloves only…

Only issue is that if the gloves only come in one size fits most, why do I have to select a size?

8 octobre 2026
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Réponse de Band Shoppe

We appreciate your feedback. We are glad you enjoyed the gloves overall. Thank you for your review. Amanda - Customer Care Team

Noté 5 sur 5 étoiles

Easy to order and arrived within a week…

Easy to order and arrived within a week or so. You could order off Amazon but with the shipping costs (can't use Prime on these) and longer arrival time quoted, ordering directly from the Band Shoppe website was the same price but faster delivery.

25 août 2026
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Réponse de Band Shoppe

We are happy to hear that your experience purchasing directly from our website was smooth and efficient. We appreciate you taking the time to leave this positive feedback regarding our simple checkout process and quick shipping times compared to other company options. Providing fast delivery and great service is very important to us, and we are glad we could meet your expectations. Thank you for choosing to shop with us. Amanda - Customer Care Team

Noté 5 sur 5 étoiles

Placing order was easy

Placing order was easy, the 2x I called customer service they were very helpful

6 octobre 2026
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Réponse de Band Shoppe

We are glad you enjoyed your experience. Thank you for your feedback regarding our simple ordering process and helpful team. Amanda - Customer Care Team

Noté 2 sur 5 étoiles

Shipping rates are HIGH

Shipping rates are insane. I got 3 pair of guard gloves and they were put in a polybag and I was charged almost $20 for shipping when they all weigh a pound at most. Please fix the shipping costs.

23 août 2026
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Réponse de Band Shoppe

Thank you for your feedback. Our shipping and handling charges are not built into our product pricing. While gloves may be lightweight, shipping and handling costs are determined by factors beyond weight alone. We appreciate your comments. Amanda - Customer Care Team

Noté 1 sur 5 étoiles

There is no reasonable excuse for the…

There is no reasonable excuse for the shipping charge of my order. If I knew where else to purchase the item - I never would have bought from you. I will be warning others how you rip them off in shipping charges. The lame attempt reply below to say anything doesn't change the unreasonable exorbitant amount THEY (not the shipping company) charge to ship. It's embarrassing they take advantage of kids this way.

2 octobre 2026
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Réponse de Band Shoppe

Thank you for your feedback. We understand that shipping costs can be frustrating. We do not build shipping expenses into our product prices, so those charges are billed separately. Shipping charges are calculated and displayed before checkout so customers can review the total cost before completing their purchase. We appreciate your comments and your business. Amanda - Customer Care Team

Noté 4 sur 5 étoiles

It was great.

3 octobre 2026
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Réponse de Band Shoppe

We're happy to hear that you had a great experience. We appreciate your feedback. Amanda - Customer Care Team

Noté 4 sur 5 étoiles

All the stuff came!

All the stuff came!! Took entirely too long to get here.

20 août 2026
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Réponse de Band Shoppe

Thank you for your review. We appreciate your business and are glad to see the order was delivered just days after it was placed. We're sorry if the delivery timeline did not meet your expectations, and we appreciate your feedback. Amanda - Customer Care Team

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