On the BandShoppe site I found what I needed very quickly. The pricing was clear and resonable. Shipping options, too, were presented quickly and I could choose this option as it fit my need and b... Voir plus
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Lisez les avis des autres
It was pretty bad, I can't tell who's fault was it but the delivery was late, and it cause me a terrible stress. Not only that we didn't get the items late but it cost me out of pocket expense. It is... Voir plus
I was able to find what I was looking for easily. My son is in the High School Marching Band and also joins the color guard team for their winter competitions. He has been slowly acquiring the equipme... Voir plus
L'entreprise a répondu
They were easy to work with. They can definitely work on being a little more clear when they send the shipping confirmation/info...as I thought they forgot to send me the gloves (which were shipped se... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Celebrating over 50 years of quality products, prompt delivery, and outstanding customer service to music educators and guard instructors around the globe! Here you'll find a complete line of custom band and guard uniforms and flags, and the largest selection of in stock merchandise. Band Shoppe has everything you need for a successful marching season, year after year.
Band Shoppe
Écrit par l'entreprise
- Your one-stop-shop for everything Marching Band
- Our commitment to our customers and employees includes our promotion of fair, safe, and environmentally friendly work practices in the manufacturing of all our garments and accessories.
Coordonnées de contact
8900 Highway 65 STE 2, 47612-9526, Cynthiana, Etats-Unis
- (800) 457-3501
- www.bandshoppe.com
3,9
Bien
5 k avis
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The order was significantly delayed
The order was significantly delayed. I ordered on July 25th and got the product on Sept. 1st. However, customer service was very good and responsive. The delay was due to the manufacturer having to wait on a part.
25 juillet 2026
Réponse de Band Shoppe
We appreciate you sharing your experience. We understand the frustration caused by the significant delay in receiving your order. We are glad our customer service team was responsive and helpful despite the unforeseen manufacturing hold-up. Amanda - Customer Care Team
Réponse de Band Shoppe
Thank you for your review. This item was noted as being on backorder at the time of purchase. For order updates, please contact our customer service department for assistance. Amanda - Customer Care Team
Items was over priced for basic…
Items was over priced for basic material and shipping was outrageous but we needed them so we bought them
24 juillet 2026
Réponse de Band Shoppe
Thank you for your review. Amanda - Customer Care Team
Easy shopping and appreciated…
Easy shopping and appreciated recommendation about sizing up 1/2 to 1 size.
24 juillet 2026
Réponse de Band Shoppe
We're so glad you found shopping easy and appreciated our sizing recommendation! Thank you for your feedback. Amanda - Customer Care Team
Shipping charing 20$
6 septembre 2026
Réponse de Band Shoppe
Thank you for your review. We do not build shipping and handling costs into product price so it must be charged separately. Amanda - Customer Care Team
Réponse de Band Shoppe
We're so glad you had a great experience with us! We truly appreciate your positive feedback. Amanda - Customer Care Team
you ripped people off on the postage to…
you ripped people off on the postage to mail four marching gloves does not cost you $15.95 it should only cost no more than $3 to mail the gloves.
5 septembre 2026
Réponse de Band Shoppe
Thank you for your review. Unlike many companies, we do not build shipping and handling costs into product prices so it must be charged separately. Amanda - Customer Care Team
Great consumer service when I needed…
Great consumer service when I needed help. So far, the items I purchased are good.
23 juillet 2026
Réponse de Band Shoppe
We're so glad to hear you had a great experience with our customer service and are enjoying your purchases! Thank you for your kind words. Amanda - Customer Care Team
The fees are too high
The fees are too high. If my son didn’t need this for band I wouldn’t buy it. If there was a cheaper route I would’ve went to another site.
4 septembre 2026
Réponse de Band Shoppe
Thank you for your feedback. We understand concerns about pricing and fees, and we know every dollar matters. We work hard to keep our product prices competitive while providing quality items that meet the needs of bands and performers. Shipping and handling costs associated with processing and delivering orders, are not built into our product pricing. We appreciate your business and are glad we could provide the item your son needed for his band program. Amanda - Customer Care Team
Won’t let me check my shipping
29 août 2026
Réponse de Band Shoppe
Thank you for your review. As your item was not shipped from our central warehouse, the automated system could not provide you with tracking information. If you'd like to contact us directly, we'd be happy to assist you. Amanda - Customer Care Team
$45 for the shoes and $20 for standard…
$45 for the shoes and $20 for standard Shipping on 1 pair of shoes seems way to much. My son has worn his last pair maybe 30 times in the last 3 years and they are falling apart. They're not the best quality.
4 septembre 2026
Réponse de Band Shoppe
Thank you for sharing your feedback. We understand concerns about shipping costs, but we choose not to build those charges into our product pricing, so shipping is charged separately based on carrier rates. Regarding the shoes, while we’re sorry to hear your son’s pair is wearing out, getting three years and around 30 wears from a marching band shoe is actually a very good lifespan for this type of performance footwear. We appreciate your comments and are glad the shoes provided several seasons of use. Amanda - Customer Care Team
Easy to navigate ordering system !!!
4 septembre 2026
Réponse de Band Shoppe
We are so glad to hear that you found our ordering system easy to navigate. We appreciate your positive feedback! Amanda - Customer Care Team
Your shipping is absolutely ridiculous
Your shipping is absolutely ridiculous. Nearly half the cost of the item itself. Good thing for you my kid needs them.
2 septembre 2026
Réponse de Band Shoppe
Thank you for your feedback. We understand shipping costs can be frustrating. Unlike many retailers, we do not build shipping and handling expenses into our product pricing. We're glad we could provide the item your student needed and appreciate your business. Amanda - Customer Care Team
So Glad My Kid is a Senior
The sizing is off just enough that the shoes did not fit my daughter. This company has no feasible exchange or return process, and all shipping charges are very high. The products are exceptionally over priced and the quality is not worth it. There are already astronomical costs associated with school activities, and situations like this one scream "If you're poor, your child does not deserve to participate in school activities." $142 (and some change) later, and I still ended up with a pair of shoes that barely work, still too small, and will most likely not last the marching season. Do better or charge less.
20 juillet 2026
Réponse de Band Shoppe
Thank you for your feedback. We're sorry the shoes did not fit as expected and understand the frustration of spending money on an item that doesn't work for your needs.
As a business, we strive to keep our pricing competitive within the marching arts industry while providing quality products and service. Our shipping charges reflect actual carrier and packaging costs rather than being built into product prices. We appreciate your comments regarding sizing, pricing, and returns, and will share your feedback with our team as we continue looking for ways to improve the customer experience. Amanda - Customer Care Team
Réponse de Band Shoppe
We're so happy to hear that your order arrived perfectly and on time. We appreciate your kind words! Amanda - Customer Care Team
Delivery Service / Customer Support
Called to ask about the difference in "Next Day Air" shipping since it said to call customer support if needed sooner and I was advised that my order wouldn't ship immediately if paid for same day even though it states on your website. I am still going to order the product but maybe remove that if you are unable to help with Same Day shipping.
2 septembre 2026
Réponse de Band Shoppe
Thank you for your review. While expedited shipping options such as Next Day Air reduce transit time once an order ships, order processing still requires 1-3 business days as noted on our website. Same-day shipping is not stated or advertised on our site. Thank you for your feedback. Amanda- Customer Care Team
Réponse de Band Shoppe
We're so glad to hear you had such a smooth experience with our service. Thank you for your wonderful feedback! Amanda - Customer Care Team
Réponse de Band Shoppe
We're happy to hear the quality is good. Thank you for your feedback. Amanda - Customer Care Team
The boots were awesome!
The boots were awesome!! Fit perfectly. The boots had been on back order but they did their best to ship to me as soon as possible. Wonderful customer service. Would definitely order from again in future.
19 juillet 2026
Réponse de Band Shoppe
We're so happy to hear that your boots fit perfectly and that you appreciate our customer service! We always strive to ship orders as quickly as possible. We look forward to serving you again in the future. Amanda - Customer Care Team
Fast customer service
We needed to get an order in and are new customers. Our tax exempt status was approved quickly and we were able to place the order.
1 septembre 2026
Réponse de Band Shoppe
We are pleased to hear that your tax-exempt status was approved quickly, allowing you to place your order efficiently. We appreciate your business. Amanda - Customer Care Team
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