Band Shoppe Avis 

5 051
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

On the BandShoppe site I found what I needed very quickly. The pricing was clear and resonable. Shipping options, too, were presented quickly and I could choose this option as it fit my need and b... Voir plus

Noté 5 sur 5 étoiles

I was able to find what I was looking for easily. My son is in the High School Marching Band and also joins the color guard team for their winter competitions. He has been slowly acquiring the equipme... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

They were easy to work with. They can definitely work on being a little more clear when they send the shipping confirmation/info...as I thought they forgot to send me the gloves (which were shipped se... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

There is no reasonable excuse for the shipping charge of my order. If I knew where else to purchase the item - I never would have bought from you. I will be warning others how you rip them off in ship... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin d'uniformes

Écrit par l'entreprise

Celebrating over 50 years of quality products, prompt delivery, and outstanding customer service to music educators and guard instructors around the globe! Here you'll find a complete line of custom band and guard uniforms and flags, and the largest selection of in stock merchandise. Band Shoppe has everything you need for a successful marching season, year after year.

Band Shoppe

Écrit par l'entreprise

Your one-stop-shop for everything Marching Band
Our commitment to our customers and employees includes our promotion of fair, safe, and environmentally friendly work practices in the manufacturing of all our garments and accessories.

Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(5 051)

540 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I found what I needed for my…

I found what I needed for my granddaughter. She is a majorette in her junior high band.

And I got an email as soon as I place the

We are so excited

15 septembre 2026
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Réponse de Band Shoppe

We are so glad we could help you find exactly what you needed for your granddaughter's majorette activities. We appreciate you sharing your positive experience! Amanda - Customer Care Team

Noté 5 sur 5 étoiles

I called your 800 number with a…

I called your 800 number with a question and was met with a friendly voice over the phone who was very helpful and walked me through getting my order placed. I appreciated getting my questions answered and the helpful nature and assistance of the individual from Band Shoppe!

15 septembre 2026
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Réponse de Band Shoppe

We're so happy to hear that our team provided such helpful and friendly assistance with your order! We appreciate you sharing your positive experience with us. Amanda - Customer Care Team

Noté 5 sur 5 étoiles

Super easy and customer service was…

Super easy and customer service was great

1 août 2026
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Réponse de Band Shoppe

We are so glad to hear that you found our service easy to use and that our customer service was helpful. We truly appreciate your kind words. Amanda - Customer Care Team

Noté 5 sur 5 étoiles

Great product

Great product. Easy to order.

13 septembre 2026
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Réponse de Band Shoppe

We are so happy to hear you enjoyed the product and found the ordering process easy. We truly appreciate your positive feedback! Amanda - Customer Care Team

Noté 5 sur 5 étoiles

easy to find product

13 septembre 2026
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Réponse de Band Shoppe

We are so glad to hear that you found our product easily. We appreciate your positive feedback! Amanda - Customer Care Team

Noté 4 sur 5 étoiles

Cheap Shipping

Almost all guard websites have insane shipping prices, this is the only place that isn’t crazy. So affordable and cheap!

13 septembre 2026
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Réponse de Band Shoppe

We're so glad to hear our shipping prices are affordable for you! We always aim to provide great value. Amanda - Customer Care Team

Noté 5 sur 5 étoiles

Great quality and fit!

31 juillet 2026
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Réponse de Band Shoppe

We are so pleased to hear that you are happy with the quality and fit of your purchase. We truly appreciate your positive feedback! Amanda - Customer Care Team

Noté 5 sur 5 étoiles

Helpful customer service and fast…

Helpful customer service and fast shipping!

31 juillet 2026
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Réponse de Band Shoppe

We're so glad to hear you had a positive experience with our customer service and shipping! We appreciate your kind words. Amanda - Customer Care Team

Noté 1 sur 5 étoiles

Why is shipping almost 20 $

Why is shipping almost 20 $, that’s almost 1/3 of the price of the shoe

10 septembre 2026
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Réponse de Band Shoppe

Thank you for your feedback. We understand the frustration with shipping costs. Shipping charges are based on carrier rates and handling costs and are not included in our product pricing. We strive to keep both our products and shipping rates as competitive as possible while continuing to support band programs nationwide. Amanda - Customer Care Team

Noté 2 sur 5 étoiles

Your Prices are WAY too high and your…

Your Prices are WAY too high and your shipping costs are ridiculous. This is the only time I will be purchasing anything from you.

11 septembre 2026
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Réponse de Band Shoppe

Thank you for your feedback. We're sorry to hear you were disappointed with our pricing and shipping costs. We work hard to keep our product prices competitive within the marching band industry, and shipping charges are not built into our product pricing. Instead, they are charged separately based on carrier and handling costs. We appreciate your business and wish you and your program all the best. Amanda - Customer Care Team

Noté 3 sur 5 étoiles

Shipping is outrageous!!

Shipping is outrageous!!

12 septembre 2026
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Réponse de Band Shoppe

Thank you for your review. Shipping charges are not built into our product pricing. Instead, they are charged separately based on carrier and handling costs. Amanda - Customer Care Team

Noté 5 sur 5 étoiles

Thankful the shoe I needed was in stock…

Thankful the shoe I needed was in stock and in the size needed. Thanks for the fast and easy ordering

11 septembre 2026
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Réponse de Band Shoppe

We are so happy to hear we had the shoe you needed in stock and that your ordering experience was fast and easy. Thank you for your kind words! Amanda - Customer Care Team

Noté 5 sur 5 étoiles

Good experience and quality shoes!

The shoe size guide was helpful in picking the exact fit my son needed. We received quick shipment and the product was packaged exceptionally well. The shoes arrived during thunderstorms and were still in brand new shape!
My only issue is the shipping options. We are on a very tight budget so when the marching band director said new shoes were to be ordered on our own for $50, it ended up being $80. That hits hard especially since my sons are growing at a quick rate and will need another size up before the end of the season.

29 juillet 2026
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Réponse de Band Shoppe

We're so glad to hear that the shoe size guide was helpful and that your son's shoes arrived quickly and in perfect condition despite the weather! We understand your concerns regarding shipping costs, especially with growing children and budget constraints. We appreciate you sharing your experience. Amanda - Customer Care Team

Noté 5 sur 5 étoiles

We love Band Shoppe!

We love Band Shoppe! High quality products, fast shipping, and great customer service.

11 septembre 2026
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Réponse de Band Shoppe

We're so happy to hear you appreciate our product quality, quick shipping, and customer service! Thank you for your wonderful feedback. Amanda - Customer Care Team

Noté 4 sur 5 étoiles

Easy to find items

Easy to find items, everything as described.

29 juillet 2026
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Réponse de Band Shoppe

We are so pleased to hear that you found our items easy to locate and that everything met your expectations. We appreciate your positive feedback! Amanda - Customer Care Team

Noté 4 sur 5 étoiles

The only thing I didn't

The only thing I didn't. Like was the items I bought shipping from several locations so shipping was a lot more than I expected

28 juillet 2026
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Réponse de Band Shoppe

Thank you for your review. Shipping charges are based off of the order total, rather than total number of packages or shipments. We appreciate your feedback. Amanda - Customer Care Team

Noté 1 sur 5 étoiles

The prices are ridiculous

The prices are ridiculous! $20 for basic shipping like come on you’re money hungry and taking it out on families who are just trying to support their kid’s interests

9 septembre 2026
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Réponse de Band Shoppe

Thank you for sharing your feedback. We understand that shipping costs can be frustrating, especially for families supporting their students' activities. As a business, we do not build shipping costs into our product pricing, which helps us keep our product prices as competitive as possible. Amanda - Customer Care Team

Noté 1 sur 5 étoiles

Haven’t Received what I Paid for

My silks and gloves got lost in delivery or something because my rifle arrived and my silks and gloves are nowhere to been seen nor have I got an email being able to watch their shipping progress. I paid gooood money for my equipment, so I would like my silks and gloves to get reordered so I can get what I damn paid for.

25 août 2026
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Réponse de Band Shoppe

Thank you for your review. An email with tracking was sent to you when that package shipped so you could watch the progress. That package was delivered by your post office on September 3rd. Amanda - Customer Care Team

Noté 2 sur 5 étoiles

The order was significantly delayed

The order was significantly delayed. I ordered on July 25th and got the product on Sept. 1st. However, customer service was very good and responsive. The delay was due to the manufacturer having to wait on a part.

25 juillet 2026
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Réponse de Band Shoppe

We appreciate you sharing your experience. We understand the frustration caused by the significant delay in receiving your order. We are glad our customer service team was responsive and helpful despite the unforeseen manufacturing hold-up. Amanda - Customer Care Team

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