I recently bought some bathroom products and the whole experience was smooth, satisfying, and honestly… a bit of a pleasure. The quality is fantastic—everything looks great, feels solid, and wo... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I dealt with Yasin for a large order. Yasin was calm, professional and helped me place my order with ease. He was very efficient and kept me fully informed. He even sent me tracking details via WhatsA... Voir plus
Horrible experience overall. Customer experience is pathetic. I had to pay so much extra, plus the hassle, because of incorrect deliveries from Bathroom Takeaway. And on top of that, customer servic... Voir plus
L'entreprise a répondu
Delivered really fast and they look fantastic. Was worried because they were so cheap compared to other sites but the quality is exceptional. Can’t wait to see them on the wall with the beautiful rad... Voir plus
À propos de l'entreprise
À propos de Bathroom Takeaway
Écrit par l'entreprise
We’re an online bathroom retailer with stores in Manchester, Lincoln and Minworth! Our goal is to offer real bathrooms at unbelievable prices with no gimmicks. With a huge range of Bathroom Suites, Showers, Radiators and more, all at some of the best prices online, we make creating your dream bathroom affordable. Plus, we offer free standard delivery on orders over £399!
At Bathroom Takeaway, we’re passionate about bathrooms and our quality customer service. That’s why we back our products with solid guarantees and a 30 day money back promise.
Visit us online or in store and discover how easy it is to transform your bathroom for less./
Our Promises
Écrit par l'entreprise
- Product Guarantee
- We're so proud of the quality of our products that we're delighted to offer a 100% satisfaction guarantee! Our product guarantees ensures greater peace of mind when purchasing our products.
- 30-Day Money Back Guarantee
- If for whatever reason you're not satisfied, we will provide a full refund within 30 days of receipt. Just make sure the item is unused, in its original packaging, and in a resaleable condition.
- Price Guarantee
- We guarantee the best prices around. We're so confident that we'll match any like for like quotation from any other UK supplier.
- Free Delivery over £399
- We offer free standard delivery on all orders £399 or more to UK Mainland.
- Social Media
- Follow our socials to keep up to date with our latest offers, product launches, competitions, and news.
Coordonnées de contact
Unit 16 Floats Road, Roundthorn Industrial Estate, Wythenshawe, M23 9LJ, Manchester, Royaume-Uni
- 0333 305 8200
- customer.services@bathroomtakeaway.com
- www.bathroomtakeaway.com
4,5
Excellent
3 k avis
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick delivery...well packaged...Raw…
Quick delivery...well packaged...Raw metal vertical radiator looks amazing up... very happy.
30 mars 2026
Did not receive radiators 3 weeks…
Did not receive radiators 3 weeks later, still no refund. Terrible communication of 1 email a day from customer service, constantly being asked to wait, with no resolution. DO NOT ORDER FROM THEM!
21 avril 2026
Avis spontané
Réponse : Bathroom Takeaway
Good Afternoon JM.
Thank you for your review.
I am sorry to hear you were not happy with your experience.
I have looked into your order and I can see you raised your order 29/09, this was dispatched the next working day (30/04).
Sadly looking at the courier tracking, one item was damaged in transit and another item appears to have been lost/delayed within their network.
When the courier attempted to deliver an item, this was refused and as such the courier raised a return for all of the items. As items are missing, these have not been returned to us and as such no refund was raised.
When our customer service team agreed to refund you as the courier delays were taking an exceptional amount of time to return the goods, we were unable as you had already raised a chargeback request.
Our customer services team work on a contact SLA of 24 hours which is why you have received a response within 24 hours. While we do aim to reply quicker than this, unfortunately this is not always possible.
We will of course raise this with our courier to investigate thoroughly as to what happened in your example to try and stop instances like this from happen again.
Please accept our sincerest apologies for the delays and experience.
Kind regards,
- Bathroom Takeaway
The customer service we experienced…
The customer service we experienced from Nathan at the Minworth store
16 avril 2026
Quality itShower Trayem at a comparable price to…
Quality item at a comparable price to other suppliers.
Speedy and efficient delivery service.
28 mars 2026
P.SS.POOR CUSTOMER SERCICE AND RELATIONS
Had to resort to my partner buying a radiator for our home as they wouldnt deliver another one to me, brcause - 1, i left bathriom takeaway a bad review, and 2, 6 in No radiators delivered to me arrived all damaged so Bathroom Takeaway refused to sell.me another replacement as they cant guarentee an undamages package. Poor poor customer service. Please avoid!!
24 mars 2026
Brought rads excellent service would…
Brought rads excellent service would highly recommend. Thank you
13 avril 2026
Only half the items arrived then had to…
Only half the items arrived then had to wait 2 more weeks for missing items. The basin was 10 years old and filthy. The date on the bottom was 2016.
26 mars 2026
Réponse : Bathroom Takeaway
Good Afternoon Jason.
Thank you for your review.
I am sorry to hear that your items were not delivered together.
I can confirm that your items were dispatched from us together, but unfortunately occasionally items get separated at the couriers depots and get delays.
In your specific case unfortunately your ceramic items were damaged in transit and it took a small amount of time for the couriers to investigate what had happened to your consignment.
As soon as we knew the items had not been lost we replaced the items as soon as possible.
Please accept our sincerest apologies for any delays this caused.
Kind regards,
- Bathroom Takeaway
Really good quality and easy site to…
Really good quality and easy site to navigate. Courier not the best but sorted in the end.
25 mars 2026
Customer Services First Class Assistance
I can’t comment on the new radiators we purchased from Bathroom Takeaway, because they haven’t been installed yet, the 5 stars is for the positive experience with their Customer Service department. The order was delivered very quickly, within 2 days of placing the order on line. However, the vertical radiator was almost hanging out of its badly damaged box. Because of this, we returned the whole of our order and asked for new replacements to be sent. I phoned Customer Services and spoke to Charmaine.
And explained what had happened with our order. She was very helpful and friendly and told me the replacements would be sent out to us. The next time I contacted Customer Services was for a catch-up on what was happening and when we might expect it. On this occasion I spoke to Jack. Again Jack was extremely helpful and friendly and he advised me that our order was being delivered that very day! Just a short time later it arrived. I had a phone call later on that day from Jack, who just wanted to check that we had received our order and to check everything was acceptable to us. I’m hoping we will be just as pleased with our new radiators. First class service from Charmaine and Jack. They are a credit to the Bathroom Takeaway Company.
13 avril 2026
Horrible experience overall
Horrible experience overall. Customer experience is pathetic. I had to pay so much extra, plus the hassle, because of incorrect deliveries from Bathroom Takeaway. And on top of that, customer service questions me if I am making false claims. This was really disappointing and offending.
I would never buy from them again. They need to refund me now. I hope they have enough courtesy to do that.
26 mars 2026
Réponse : Bathroom Takeaway
Good Afternoon Mr Hussain.
Thank you for your review.
I am sorry to hear you were not happy with your experience.
Upon investigating your case I can see that our customer services team were trying to identify what had happened to your items.
One item was damaged in transit, and the other item you reported was an incorrect size from the factory. Our customer services team investigate customer issues thoroughly and as quickly as possible.
Please accept our sincerest apologies if any offence was caused. Our customer service team require evidence of incorrect items being received as the information of the box was correct to what was ordered.
Kind regards,
- Bathroom Takeaway
Easy fast efficient service
Easy to order, fast efficient delivery as promised. Price unmatched
12 avril 2026
Great service good value
Just perchased a bathroom vanity unit from nathan phillips at minworth depto he very plesent and helpfull. Would recomend. Vistit to this store. Verry helpfull .
16 avril 2026
Avis spontané
Great service and price of our bathroom stuff. The bathroom looks great. Thank you Bathroom Takeaway
Our Bathroom looks great with the stuff we had . Good value products . The only thing was the delivery not to the door.as we live 20 meters from the curb. Good job we got good neighbours to help put our stuff in our house.
21 février 2026
Only delivered one parcel no…
Only delivered one parcel no information about being a spilt delivery have no idea when second parcel is coming
9 avril 2026
Réponse : Bathroom Takeaway
Good Afternoon Paul.
Thank you for your review.
I am sorry to hear that your items were not delivered together.
I can confirm that your items were dispatched from us together, but unfortunately occasionally items get separated at the couriers depots and get delays.
We will of course investigated your case with the courier to see if there are any further improvements we can make.
Please accept our sincerest apologies for any delays this caused.
Kind regards,
- Bathroom Takeaway
Delivery was right on time
Delivery was right on time, and the driver was very helpful. Great service overall!
9 avril 2026
Good products, Good price… Amazing customer service!!!
I recently bought some bathroom products and the whole experience was smooth, satisfying, and honestly… a bit of a pleasure.
The quality is fantastic—everything looks great, feels solid, and works exactly as it should. No leaks, no issues.
But the real highlight was Katie. She was incredibly helpful, attentive, and knew exactly how to handle every question. She kept things moving effortlessly and made sure I was completely taken care of, just top-tier service from start to finish.
All in all, amazing products and even better service. Katie really knows how to deliver an amazing experience —left me more than satisfied. Highly recommend!
8 avril 2026
Easy to order very fast delivery…
Easy to order very fast delivery excellent delivery people who are helpful. Great service every time from this company.
8 avril 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.