BDR Group  Avis 

Took 3 months to eventually port my number over.
Had horrendous internet so they supplied a 4g back up router that made their service useable.
After two weeks of having the phone line with them, they charged me £1600.
This was corrected, and they raised a new invoice where they double charged me for one month!
They then switched off the 4g back up that was in my contract and I was paying for, leaving me with intermittent broadband.
I then spent a week trying to sort out their service for an engineer to attend and then he left us without any working internet at all in my business for the Easter Weekend.
I will update this review with the situation as to what BDR does next, but currently this has cost me a lot of money this week trusting this company with my phone service and broadband.

Hi, I work remotely and any IT issues that arise I always contact Dean Mitchell as he is my go to engineer @ BDR. He has an excellent skill set and always solves matters promptly and effectively.

Service is great all round! Competitive prices upon our last renewal in 2022 which along with the service confirmed our choice to stay with them. We have had the pleasure of being looked after by Diane & Della for many years, starting with TFM group before the BDR takeover. They have always been extremely helpful and nothing is ever too much trouble for either of them. Any issues or queries are dealt within a few hours, and they also have also remember personal information which i've shared which creates a strong friendship between customer and supplier. I would highly recommend!
Helen @ Cook & Harris Ltd

Excellent Service
We have received an excellent service for many years and most recently with Jessica Waite, who is always efficiently helpful.

Dean Mitchell is incredibly helpful and knowledgeable.
I always find Dean professional, polite and efficient.

We have worked with Diane for years and she is brilliant - nothing is ever to much trouble for her. She is always so willing to help with everything and always sorts things out in a good time too. Thank you for everything you do Di :)

We have used this company for many years and we’ve been lucky enough to have been assigned Diane (Dolman).
It’s always a pleasure to speak with Diane, whatever your problem she always goes the extra mile. Responds promptly & professionally even out of hours she’ll do her best to solve any problems even when it’s out of her control.
Such a knowledgeable, cheerful & helpful lady and an asset to BDR.
We would not hesitate to recommend this company!

Really pleased with where we've got to with our contract, which is now right-sized and aligned to our needs.
Della and Diane have been superb in providing support, both highly responsive and proactive in surfacing up information to assist with our decision making and then taking the necessary actions to fulfil our requests.

We have used BDR 20 years, we recently needed new hardware and Adam and his team were very informative from start to finish.
The engineers that come on to site are always polite and well presented and good at what they do.
I would 100% recommend BDR,

BDR originally approached us to quote for our Mobile renewal. Adam A attended site, listened to our requirements and worked hard to providing a very competitive quote. We didn't go with BDR for mobiles as they couldn't quite match our unbelievable dealer direct quote however, we did go with BDR for our leased line. Throughout the entire process, Adam kept in touch, providing updates alongside Aaron and acted quickly when there was issues during installation. Our comms cabinet was a bit of a birds nest and their engineer Martin attended site to colour code and tidy everything up upgrading comms wiring throughout the building. We're now getting the internet speeds we're paying for. Happy Customer so far!

Bosworth Grab Hire Have Used BDR For Years The Service Is Second To None. Nothing Is To Much Trouble
I Allways Ring Di She Is Fab And The Backup She Gets
From Her Team Is Excellent.I Am A Busy Small Business And I Know If I Have A Problem They Will Sort
It They Do Phones Etc I Do Lorrys Lol Bozzy Martyn Bosworth

We have used BDR for our mobile contracts for many years, and the support and service we receive from them, and in particular Diane, is fantastic. Nothing is too much trouble and everything is dealt with so promptly. It's a pleasure to work with BDR!

BDR have been our mobile phone providers for a number of years, during which time the help, service and advice they have given have been superb. Diane Dolman is a so kind and helpful and is the main reason why we have continued to use BDR.

Fantastic service and support from Della, Diane and the team. Our service is fantastic, and exactly what we need as a business and saves us so much time and money!

Great company to work with, have great knowledge to provide the best and most cost effective solutions. Speedy responses to changes and excellent bill breakdowns allowing for a better understanding of the mobile user traffic.

I am so grateful for Diane's ongoing help and support. A real can-do attitude, no task is too big or too small.

I have worked with Della, Diane, Jess and the team for 20 years whilst at different organisations and they are always my "go-to" when seeking mobile phone contract support. Fantastic and speedy service, would highly recommend.

BDR have been our mobile service supplies for a great number of years, during which time the help, service and advice they have supplied have been second to none. All the staff we are involved with are extremely knowledgeable, and nothing is too much trouble to deal with.

We have used the mobile side of BDR group through its several iterations for over 20 years, which should be enough to tell you how we find their service. Their customer service is excellent, nothing ever seems to be too much trouble. They've always gone above and beyond in every aspect of the service that the provide.

We have worked with Diane for many years now and she is always ready help no matter what time of day.
Always polite and really cheerful no matter what i throw at her.
Would totally recommend this company.