Ordered a few times before and always a good experience. Well priced products with good offers. When arrived they are all as expected. The team will help answer questions and resolve any issues. Qui... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I was unsure which NVR would be suitable as an upgrade to an existing system, CCTV Direct were very helpful on the phone and explained all the various options. Once the order had been placed it arr... Voir plus
L'entreprise a répondu
CCTV Direct was Amazing Emayr at CCTV Direct was very helpful and knowledgeable and helped me configure a new POE Camera on an NVR connected to a home network and accessed via the iVMS-4200 clie... Voir plus
L'entreprise a répondu
Ordering was easy, dvr i ordered wasnt in stock so they upgraded my order. Top notch. Dvr arrived, got it setup, but system wouldnt load up, contacted cctvdirect. No problem after going through the pr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de systèmes de sécurité
- Magasin de matériel de surveillance
- Cablô-opérateur
- Fournisseur d'alarmes incendie
- Caméra routière
- Magasin d'équipement de sécurité
Écrit par l'entreprise
At CCTV Direct Online, we specialise in the supply of professional-grade CCTV security cameras, DVR and NVR recorders, intruder alarms, and security lighting – serving both trade and retail customers across the UK. With over a decade of hands-on experience in the security sector, we’re proud to be recognised partners of top-tier brands including Hikvision, Texecom, Pyronix, Paxton, EZVIZ. We work closely with a wide range of customers – from wholesalers and professional installers to electricians, homeowners, and business owners – offering not just products, but complete security solutions. Our in-depth technical knowledge allows us to offer genuine advice, product recommendations, and pre-sales support tailored to your project needs. Whether you're tackling a single-site install or a multi-location project, we’re here to help. We also offer quantity discounts for repeat and bulk buyers, helping tradespeople and businesses stay competitive while using top-quality gear. Our trade counter is open Monday to Friday from 9am to 5pm, and Saturdays from 10am to 5pm – and we welcome walk-ins and collection orders. Our goal is simple: to provide top service, trusted products, and expert advice that helps keep your property protected. Security made easy, with people who know the trade.
High Quality Products
Écrit par l'entreprise
- CCTV Direct Online supplies High Quality Products
- We are dedicated to providing products and services that meet or exceed our customers' expectations. Adhering to industry best practices, we continually strive to enhance our service effectiveness.
Trade Perks Just Got Better!
Next Day Delivery • 3-Year Warranty • Easy Returns • 5% Off for Installers
We’re here to support every install with:
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Coordonnées de contact
73 Whalley New Road, BB1 6JY, Blackburn, Royaume-Uni
- 01254693786
- info@cctvdirectonline.co.uk
- cctvdirectonline.co.uk
New AI CCTV Camera Just Launched!
4,6
Excellent
2 k avis
A répondu à 56 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Bloody excellent service and super…
Bloody excellent service and super quick.
Great price as well 😎
22 avril 2026
Decent Supplier
Usually reasonably priced quick delivery and excellent remedial service when minor issue with part ordered occured
14 avril 2026
Avis spontané
Quick systems
21 avril 2026
Good choice of products
Good choice of products. Easy website to navigate. Placed order and arrived very quickly and well packaged.
21 avril 2026
I'm still waiting for my equipment
I'm still waiting for my equipment, I paid for next working day and even selected to collect it from a collection point to ensure I didn't miss the delivery because you know how reliable these dodging delivery company's are. It's now 5 days and I'm still waiting. No doubt CCTV Direct got the equipment out on time but their chosen delivery firm have alot to answer for.
I'm going to cancel the order as it's already cost me over a grand in lost earnings waiting for the equipment.
The only way these company's are going to realise that this kinda rubbish is not appropriate is if we stop using them.
I'm going to a local supplier, paying more but it's not going to cost me in lost earnings waiting on their chosen delivery service. My advice, if you want to take your chances with DHL, I'm going to support my local business and long off relying on anyone else!!
21 avril 2026
Zero Support
Issue with a supplied part, called and got no answer, emailed and got no reply
16 avril 2026
Great service and rapid delivery…
Great service and rapid delivery throughout.
6 avril 2026
Avis spontané
Réponse de CCTV Direct (UK) Limited
Thank you for your kind words! We’re really glad you were happy with both the service and the speedy delivery. We look forward to serving you again soon.
Excellent service from the team
Excellent service from the team. From ordering to delivery. A+++++
Will always use for my Hik installations. Good pricing also.
7 avril 2026
Réponse de CCTV Direct (UK) Limited
Thank you for the fantastic feedback! We’re delighted to hear you had an excellent experience from ordering through to delivery. Your continued trust in us for your Hik installations means a lot, and we’re glad our pricing works for you too.
Excellent product at competitive price…
Excellent product at competitive price - fast delivery
2 avril 2026
Réponse de CCTV Direct (UK) Limited
Thank you for your feedback! We’re glad you’re happy with the product quality, competitive pricing, and fast delivery. We appreciate your support.
advertised some equipment on there web…
advertised some equipment on there web site which they were quick to take payment for but then couldn't get the part!! did get refund.
3 avril 2026
Delivered on time and works correctly
3 avril 2026
Réponse de CCTV Direct (UK) Limited
Thank you for your feedback! We’re glad your order arrived on time and is working perfectly. We appreciate your support.
Great service support
Although my initial order was incorrect the staff were great in resolving the issue, they immediately sent out the correct order which I received the following day and collected the wrong order from my house. Very good customer service.
5 avril 2026
Réponse de CCTV Direct (UK) Limited
Thank you for your kind feedback! We’re sorry for the initial mix-up, but we’re glad our team was able to resolve it quickly and make things right. Providing great customer service is very important to us, and we appreciate your understanding.
Réponse de CCTV Direct (UK) Limited
Thank you for your kind feedback! We’re delighted to hear you were happy with both our service and the speed of delivery.
Good Supplier
Good Supplier, offered helpful advice prior to purchase. Hub delivered well packed and at competitive price. They called to apologise for short delay over bank holiday.
1 avril 2026
Réponse de CCTV Direct (UK) Limited
Thanks for your great feedback — we really appreciate you taking the time to share your experience. It’s good to hear that our advice helped before your purchase and that everything arrived well packaged and at a competitive price.
We’re sorry again for the slight delay over the bank holiday, but we’re glad our team was able to keep you updated. Thanks for your understanding, and we hope to deal with you again soon.
Superb service both online and over the phone
Online support was great finding the product we required, great support the next day promptly phoning to let me know the product was out of stock and recommended an alternative for the same price, received the item quickly even with the easter bank holidays to contend with, all fitted and working great.
1 avril 2026
Réponse de CCTV Direct (UK) Limited
Thanks for your great review — we’re glad our team could help you find the right product and quickly sort an alternative. Happy to hear it arrived on time and everything is working perfectly. Much appreciated!
Réponse de CCTV Direct (UK) Limited
Thanks for your review — we’re glad you found our service fast, efficient, and competitively priced. We really appreciate the recommendation!
Réponse de CCTV Direct (UK) Limited
Thank you for your review — we’re pleased to hear you were happy with the prompt delivery and value. We appreciate your support!
Réponse de CCTV Direct (UK) Limited
Thank you for your great review — we’re really pleased to hear you found our team helpful and knowledgeable. We’re always happy to assist!
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