Bedfolk produce a range of quality products, but the other reason that they are my go to company for bedlinen, is that if you have a query, it’s possible to get a prompt response from a real person. A... Voir plus
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Lisez les avis des autres
An excellent British business with the finest quality and comfort by English craftsmanship. Superb duvet and pillowcase set in an ink blue hue. The thread count means it is so soft and cosy yet also... Voir plus
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Loved the idea of been able to order swatches of the different bedding. This made it so much easier to choose the bedding I wanted. Communication was prompt from the company as I had a few questions b... Voir plus
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I'm so impressed with this company. I purchased a linen bedding set, and the quality is second to none. It's super soft, and I really like the colour, too (sage). I had to contact customer service, an... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Luxury comfort essentials to help you wind down well.
Coordonnées de contact
Unit 42b Lansdown Industrial Estate, GL51 8PL, Cheltenham, Royaume-Uni
- 01242 339161
- customercare@bedfolk.com
- www.bedfolk.com
4,7
Excellent
252 avis
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
A brand I’m happy to return to.
I’ve purchased from Bedfolk several times over the past few years and have always liked the quality of their products. The neutral, minimal colours are beautiful, and when I needed to exchange an item, the service was easy and efficient. A brand I’m very happy to return to.
26 décembre 2025
Avis spontané
Feather and down duvet and pillow inserts
The quality is amazing, definitely a purchase that will last for years to come!
10 janvier 2026
Avis spontané
Gorgeous Bedding
I love the beautiful bedding from Bedfolk- the whole process is luxurious- from opening the box in which items are tied with ribbon- to the fantastic quality and craftsmanship of the bedding. When I had a query, I got a swift, helpful and personable response so I would also highly rate the customer service too.
7 janvier 2026
Avis spontané
Beautiful products at reasonable…
Beautiful products at reasonable prices, quick postage and a smooth process throughout.
15 décembre 2025
Avis spontané
Quality and Service
I have not ordered a second bundle set plus the throw and extra pillows cases, very impressed with the quality and the customer service.. thank you Bedfolk
22 décembre 2025
Avis spontané
Perfect bedding & fluffy towels
I was looking for some new bedding & had seen bedfolk. The colour options were what drew me to purchase and I haven’t been disappointed. I purchased some linen pillowcases, duvet covers and fitted sheet. I was so impressed I also made a 2nd order and got some towels. The fluffiest towels I’ve had I will definitely order more.
Shipping was also super fast, came within 2 days of ordering. Would definitely recommend.
20 décembre 2025
Avis spontané
The product was very poorly finished
The product was very poorly finished. For over a week I found lots of bits of linen in my bed from the garments
15 décembre 2025
Avis spontané
Réponse : Bedfolk
Hi David
Thank you for your feedback and I am so sorry to hear that you were unhappy with the product's finish. Please do reach out to us at customercare@bedfolk.com to discuss further, as we'd love to help resolve this for you.
Kindest wishes,
Ashley - Bedfolk Customer Care
Soft comforting sleep
Speedy delivery, free good size colour swatches. Product is soft, lightweight and looks contemporary with washed finish. The colours are amazing.
Would prefer it if the pillows had closure at one end rather than back.
13 décembre 2025
Avis spontané
Réponse : Bedfolk
Hi Anne-Sara
Thank you so much for your great review!
Kindest wishes,
Ashley - Bedfolk Customer Care
Fantastic linens
Fantastic product, we’ve purchased linens from bedfolk year after year.
7 décembre 2025
Avis spontané
Réponse : Bedfolk
Hi Corey
Thank you so much for your fantastic review! So happy to know you've come back to us year after year!
Kindest wishes,
Ashley - Bedfolk Customer Care
Top drawer quality for a sound sleep!
Excellent quality bedlinen -washes and wears really well and no colour fade (last re-order proved the point). Without doubt the best I have ever purchased for a soft sound sleep!
15 novembre 2025
Avis spontané
Réponse : Bedfolk
Hi Leigh
Thank you so much for your wonderful review!
Kindest wishes,
Ashley - Bedfolk Customer Care
Very Satisfied
It was easy, fast and I am very happy with the purchase.
27 novembre 2025
Avis spontané
Réponse : Bedfolk
Hi Nancy
We're so glad to hear that you had such a positive experience shopping with us and are happy with your purchase! Thanks so much for your great review!
Kindest wishes,
Ashley - Bedfolk Customer Care
Total Bliss
This bedding is just total bliss. It’s soft, comfortable & like no other I have slept in. I love white bedding and the snow is gorgeous. It washes so well and looks nice even when crumpled. You have to try it to really appreciate it.
29 novembre 2025
Avis spontané
Réponse : Bedfolk
Hi Lesley
Thank you so much for your fantastic review!
Kindest wishes,
Ashley - Bedfolk Customer Care
Quality company
The quality of the bedding justifies the higher price point - I have been a customer pretty much since the off and the bedding I have all these years later is still beautifully soft and washes well. It’s constructed brilliantly (no loose buttons, no frays and no thinning out or seams coming apart) and has survived my children, pets and accidental morning coffee spillages, and still looks and feels beautiful.
The company ship very quickly and the packaging is environmentally friendly - nice to see no unnecessary plastic wrapping!
28 novembre 2025
Avis spontané
Réponse : Bedfolk
Hi Gemma
Thank you so much for your lovely review!
Kindest wishes,
Ashley - Bedfolk Customer Care
Réponse : Bedfolk
Hi Jim
Thank you so much for your kind review! So glad our website is super user-friendly and you love our imagery!
Kindest wishes,
Ashley - Bedfolk Customer Care.
Gorgeous bedding
Gorgeous bedding. Super soft & feels luxurious. Excellent quality also as it washes really well time after time. Wouldn’t be able to sleep in any other bedding now.
14 novembre 2025
Avis spontané
Réponse : Bedfolk
Hi Natalie,
Thank you so much for your fantastic and kind review! We're so pleased that you're loving your Bedfolk bedding and that it's super soft and feels luxurious! That's absolutely what we're all about!
Kindest wishes,
Ashley - Bedfolk Customer Care
Fantastic quality 100% Linen PJs
Fantastic quality PJs. Incredibly comfortable. Bedfolk is a recent discovery for me. I tried their 100% linen PJs and am delighted. Treated myself to a second pair in a different colour.
31 octobre 2025
Avis spontané
Réponse : Bedfolk
Hi Christine
Thank you so much for your lovely review! We're so happy you love our high quality, comfy PJs and treated yourself to a second pair!
Kindest wishes,
Ashley - Bedfolk Customer Care
An excellent quality robe.
Bought the Ripple robe in medium. A really lovely robe, very thick & good quality material, has washed well. I’m a UK 6-8/XS but I wanted the length (I hate short robes) so got the M. I’m 168cm/5’6”. Not too bulky, but cosy, and the hood isn’t massive so it doesn’t add unnecessary heft. I do think it should have more than one pair of belt loops - a unisex item needs to accommodate different heights, the loops sit on my waist perfectly but not sure how they’d go for shorter/taller people.
Well worth the price overall.
21 octobre 2025
Avis spontané
Réponse : Bedfolk
Hi Angela
Thank you so much for your fantastic review! We're delighted that you love your Ripple robe and thank you for your kind words about a product of which we are so proud!
We do appreciate your comments about the belt loop and we have tried to get this just right, but please do reach out to us at customercare@bedfolk.com if ever it presents an issue. We'll always do our very best to help!
Kindest wishes,
Ashley - Bedfolk Customer Care.
I have made two purchases from Bedfolk…
I have made two purchases from Bedfolk and both arrived promptly and well packed. I have been more than happy with the products and will be making another purchase very soon.
10 septembre 2025
Avis spontané
Réponse : Bedfolk
Hi there!
Thank you so much for your lovely review! We're so pleased that you're a happy customer and will be looking to place a new order soon!
Kindest wishes,
Ashley - Bedfolk Customer Care
Customer service was prompt to rectify…
Customer service was prompt to rectify an issue once you could track them down (3 points of contact - web, WhatsApp & phone).
17 octobre 2025
Avis spontané
Réponse : Bedfolk
Hi Susan,
Thank you so much for your kind review! I am glad we were able to rectify the issue promptly.
Apologies if you found it difficult to get hold of us at any point - we do our best to respond as quickly as possible and offer multiple avenues of contact to ensure we are as available as we can possibly be during business hours.
Kindest wishes,
Ashley - Bedfolk Customer Care.
Fantastic bedding and fantastic…
Fantastic bedding and fantastic service.
This is my third set of bedding from Bedfolk and would definitely recommend.
Super soft and the colour is beautiful.
19 octobre 2025
Avis spontané
Réponse : Bedfolk
Hi Mrs Millward,
Thank you so much for your lovely review! We're so pleased that you love our products and service!
Kindest wishes,
Ashley - Bedfolk Customer Care
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