Bedworld Avis 

The delivery driver refused at all cost to bring my delivery to my flat door and instead left it at the communal door. A single lady having to find a neighbour to bring my delivery up defeats the purpose of the delivery. You need to look into the drivers and there attitude because this driver cursed me out when I asked for it to be delivered to my door. He then scrunched up my deliver paper note n threw it on the floor. Very poor delivery service!!! Never had such a bad service!!

There should be minus button for these people. I ordered a mattress from them in January, which was delivered. However, it was rock hard and as such there was no way I could sleep on it! Super uncomfortable. The sort you can feel every spring! So I asked them to take it back. They said they would for an £79 charge. I was not happy, but agreed. Just wanted it out of my house! Since then, they have arranged one collection date, around late Feb which they didn't turn up for. Since then, nothing! I gave up chasing in March and they have not been in touch. They have the money, that is literally all they care about. I still have the mattress clogging up my house! I have started a chargeback process with my credit card which thankfully, I paid with! AVOID at all costs!! Dreadful company. I do not expect they will give a stuff that I have added my voice to the ever growing tide of complaints about this company, so for goodness sake. Do not deal with them. Save yourselves the aggravation.

Very poor customer service, bed arrived i noticed a stud missing, driver offered to take it back but due to waiting so long i agreed to take the bed. contacted customer service via email with little response, once i asked for a refund they agreed to send out a replacement stud, never arrived have emailed several times no response, i have now repaired the headboard myself. i would not recommend this company i am in talks with trading standers who are interested in this company.

What a bargain! And such a brilliant service ! I had a fantastic response when I enquired about my order though emails. I also received a phone call 2 days before delivery to let me know when it would be here. I am very happy with the bed.. it looks fab, and was easy to put together . Thanks for a great service Bedworld.co.uk :)

If I could give this company a minus I would. Absolutely disgusting. They take advantage of people, and are very very clever at being a total scam. You will never recieve the bed/mattress, and you will never be able to contact them. Avoid at all costs!!!! Total scum.

Ditto to what another person has put. I am disabled (which they knew) but am now having to sleep on the floor because of these lowdown conning scumbags. I am so angry at myself for falling victim to this. Bed hasnt been received and you cannot contact them 😡

Im so angry with myself for not doing enough research into this cowboy,company. Ive saved all my money to buy a new mattress which isnt fit for a dog bed. They are refusing me a refund and ive only had it 2 days. Im contacting Trading standards now, as the mattress does not have a stitched in British standard fire safety lable so god knows what would happen. Absolute thieving crooks.

Unbelievably poor service! Bed never arrived. 40 minute wait times on their call centre then they hang up when you ask for a refund. This company is rogue. Don’t touch them.

Basically purchased an ottoman bed from them. The colour on the description did not match the colour of the photographs. They basically said that it was because studio lighting conditions and did not acknowledge that the bed they are selling is not the one in picture. Their customer service is awful and trust me, if I could give them a 0 I will. If you can, avoid them.

Purchased a bunk bed and once it arrived the drawers do not fit correctly and it’s not as advertised. On contacting bedworld took them 6 days to get back to me only to say it’s not faulty and will charge a collection fee to pick up as I want a refund and keep stating the bed is faulty. Would never buy from here again they are quick to take your money and give you products that don’t match their website. My biggest mistake buying from them and would not recommend them to anyone. Stay well clear and go to a decent company

I really wish we had read the reviews first! My wife purchased a single Magnus 5000 Pillowtop mattress and slept in it last night. Just as described by another person previously - it was like sleeping on a bag of bricks! She awoke with a bad back, bad neck and stinking headache! Reading reviews on their after sales service it looks like we will cut our losses and not bother trying to return but buy a branded mattress instead. We were given delivery slot of 7am - 7pm and our delivery was probably last of the day. Wouldn't recommend to anyone.

Ordered the same make bed as one from a Bedworld outlet last year, as seems OK. New mattress, ordered online, is completely different, VERY uncomfortable and totally different to exactly same model mattress delivered last year - no idea what this one contains but the floor is comfier. Ordered castors for divan but was delivered packaged with wheels (that broke as soon as you sat on the mattress). Have emailed Bedworld twice - no response after over a month. Still waiting for items ordered and paid for that weren't delivered. Very disappointed and feel scammed - figure I got lucky last time with the mattress/divan from outlet. Do not recommend either the products or the company. Avoid.

Amar delivered the items in my flat I am happy with the driver.He was very helpful.

I had to return a mattress due to substandard was dealt with straight with a new on sent and the driver shokat was so helpful and courteous.
would recommend.

Zero stars for bedworld. Shocking piece of crap they call a bed. Ordered small divan bed. Every part of bed had problems.
Casters wouldnt go in. Material all coming apart. Headboard wood looked like it had been chewed by rats. Bolts would not stay in place as holes too big and crumbling. This is an absolute shocker. Shame on you bedworld. The only good thing i can say as the bed arrived quickly and delivery guy was nice. Only left at front door of flat and i had to get it to 2nd floor.
I would never ever recommend to buy from bedworld.

Absolute crap beds, made from wood from which looks like a pallet and a layer of cardboard on top. Having back problems and i realised it was down to this very poorly made in safe bed , wouldnt even let a dog sleep on this never mind to humans.

Bedworld phoned some days before delivery and they delivered as promised. The driver Shokat rang with a time on the said date. Shokat was punctual, courteous and helpful.

Great service. The delivery driver was very polite and helpful. Cheers.

Would give no stars if that was an option. Same problems as everyone else has experienced. No contact from Firm since they phoned to delay order. Can't email them and they won't answer phone. Shocking that Facebook and others allow them to advertise on their Site. Taking money under false pretences during a Pandemic. Sad just sad. Scum

This is the 2nd purchase I have made and received from Bedworld in the last 7weeks. Customer service excellent,order processed on point alongside telephone call to give me a delivery date and time. Just spoken with my parents who absolutely love the bed. They slept so well last night and said their new bed is of Excellent quality. Shout out to Shokat the delivery driver who was on time and efficient and friendly. Thankyou Bedworld. I would highly recommend you!!