Bedzy Avis 

I'm very happy to leave this review, despite or rather considering I made a very quick and somewhat under-researched and ill-informed purchase!
As a consumer, it's a responsibility to research and review what you're about to purchase (online, especially!) with extra due-diligence.
In this instance, in a SUPREME rush...I did not do this. As a result, I found myself in a spot where I needed to engage Bedzy's Customer Service team. And at a point in my life where I had the least a) time, and b) energy to do so. Which is actually where a company's customer service team has the chance to turn an experience around. Which is EXACTLY what I was delivered by Bedzy (shoutout to Mel!).
My enquiry was responded to in a timely manner (especially considering my purchase was made with expediency of delivery versus cost firmly in mind) and with absolute and GENUINE care, super considerate of my circumstances. The handling of my enquiry could not have been more customer focused than I experienced and ultimately...left me a happy customer - and loyal to a brand, after just one experience. As a RABID purchaser of products online and an someone in the business of slinging products to people online - words cannot express my gratitude from this side of the fence as a consumer, and the truly positive experience and feeling this has left me with as a professional when things could have very easily gone the other way. Keep it up team Bedzy, you're fabulous!

Firstly, ordering was so easy. Then I needed to add to my previous order. No problem said their customer service officer. Si I eas able to add and pay without any hassle. Everything arrived in pristine order. Very happy with Bedzy!

Great product, quick service

A great product

The affordability of these beds is amazing. The set up is quick and easy. You'll need a good day and a half to finish set up. Suited us just fine. Good value for money.

Love our two outdoor recycling chairs with matching table. Excellent quality - looks great!
Fantastic service!

We purchased a lovely bed which we put together- except the 2 feet that attach to the middle base bar for support don't fit - because there is no hole for the screw to do so and the feet dont actually fit under the bar. We have been patient in waiting for the replacement parts, and now that they have been sent, have found they are exactly the same as before with the same problem. Very disappointed in the way Bedzy have not really listened to the problem and we have a bed that is not fully functional and quite a few boxes with parts that we cant use.
ANOTHER week later - and they still can't fix this issue.
I since found a welder willing to fix the problem (cheaply! ) and I also received a refund from Bedzy… so all in all an end to the drama but don’t think I’ll be buying from here again.

The purchase process was easy along with the selection requirements for our needs. The mattress came well wrapped and protected. Easy instructions and safety knife for opening. So far very comfortable and would reccommend.

As mentioned with everyone else, dispatch times are ridiculously long. I ordered an item a week ago which still hasn’t been dispatched and because I’m regional it may take over a month to get here after it has been sent. Regardless of if they are having sales or not, these guys should streamline their shipping processes and not make people “pay for priority” just to get things out of their warehouse. Not sure if this is a new company finding their feet or they just haven’t navigated other ways of dispatching but it’s a lot slower than other companies who also handle large shipping loads. All orders should be a priority to a business and I understand express shipping comes at a higher cost but I would prefer waiting for shipping and at least know the item has been dispatched instead of having to wait 2 weeks for it to be sent and another 2 for it to be delivered.
I ordered something else from a similar company 2 days after this one and it’s arriving today so maybe it’s a staffing issue and no one in the warehouse to actually get stuff out but it’s a lot slower than other places. Anyway, I’m still waiting, and it still hasn’t been sent yet but from photos I love the product and other than that don’t have a single thing to complain about. I would likely purchase again from this company because they have cute stuff but just be aware that if you want things within the month either pay for priority or order from somewhere else because these guys dispatch at a snails pace. They do prewarn you on the website though that it’s 7-14 days so take that quite literally when ordering and it can be longer during sales times. As a few other people have mentioned if they can’t keep up with the demand at sales times maybe they should ax the sales but I think the issue may be their dispatch process or stock issues so as a company they should probably review that to see how they can best streamline the problem to get that down abit to create a better customer experience because in this day and age patience isn’t something people have especially when you’re competing with companies like Amazon who offer 1 day delivery. On a positive note the customer service team are super quick with responding to enquiries and are super helpful as well as good prices for items so hoping the product is just as awesome when it arrives! 😊 Those dispatch times though has still has put a negative spin on a overall good experience which is why I’ve only given 3 stars. Hoping they can focus their energy on fixing the dispatch times and this company will be chefs kiss.

The king single trundle bed package we ordered was fantastic and looks amazing! Delivery was prompt. Instructions were easy to follow and the quality of everything included was excellent, the mattresses are great.

What we purchased on the website was what was delivered. Great service price and quick delivery. Thank you Bedzy

Great product. Fast delivery. Good communication

Got one sun-bed today , the other one not yet ? It looks completely different than the picture . You have to put together from small bits with the worst instructions ever .
Do not recommend

Great expert help with my order the people I dealt with were very polite and cortious

Good customer service
Love my new bed will be ordering a mattress aswell soon
Was worried about putting the bed together but the instructions were easy to read and follow
Thank you Bedzy

Great prices fast and free shipping !

Fast delivery and free shipping to my regional post code. The bed frame I ordered is gorgeous and very light!

I ordered the Henley Queen Gas Lift Storage Bed Frame with LED Lights – Black. I love it! The lights are awesome with many colour options, Storage is a plus, it's sturdy and doesn't move one bit! Delivery took a while(was during a sale) other then that I highly recommend Bedzy!

Bought the Amos House Shaped Bed package for 2 year old granddaughter. Bed is amazing and granddaughter was so excited and is sleeping soundly in her new bed.