BenefitHub Avis 678

I’d like to thank North from your department. She was absolutely amazing. She reached out to me, asked about my plans, listened to me, understood my concerns and issues, would update and respond quickly to me in a great timely manner, and helped me figure it out solutions.

I really believe that she went above and beyond. She’s professionally with such a kind heart, great positive attitude, and her communication skills are outstanding that made me have a first impression experience.

She was absolutely brilliant and I could tell she really enjoys what she does for people.

Thank you to North for kindness, efforts, and understanding :)

Rep Brien Obrien was extremely helpful and pleasant to work with. He helped me update my policy and save me money .

Fernando was amazing. Very professional and he took the time to explain everything to me

My contact Brien saved me 200$ by bundling my auto and renters insurance!

Brien O'Brien Is amazing! He was super timely in calling out to renew my policy! With his help he saved me over 1200.00 for my 6 month policy! So very grateful for benefit hub and Brien!

The company I work for offers discounts for their employees.

One of those discounts is Benefithub

Upon logging in I searched for tickets for the Big Apple Circus. Benefithub webpage states Exclusive Savings With your BenefitHub membership, you save money compared to other ticket sites!

I then selected tickets for Thursday Oct 30, 2025 7:00PM

This webpage shows Stand GG Row P tickets member pricing $78/ea with $87/ea crossed out.

So, I was expecting I was receiving $87 tickets for $78 and I placed the order for 2 tickets on 10/18/2025 at approximately 12:05pm.

I received an email from Tickets by BenefitHub with the subject line Ticket Delivery

Upon reviewing the tickets I noticed the cost of the tickets was $29.50 and not the $87.00 I was expecting.

I immediately called the number from the website at 800-350-3585 and spoke to Emma at the Kansas City location. I explained the situation above. Emma said she would have a supervisor call me.

While I waited for the supervisor to call me, I went directly to The Big Apple Circus website for tickets. I selected buy tickets.

I selected tickets for October 30th at 7:00pm, selected "Choose your seat" and saw more than 90% of the event tickets were available for purchase. I also noticed Section GG, Row P, Seats where selling for $29.50 + $7.10 fee

About 30 minutes later a gentleman by the name of Easton called me (ph 913-276-5047) and I explained the situation. Easton was extremely unhelpful and said there was nothing he could do and I was stuck with the tickets. I informed Easton if he wasn't going to charge me $29.50 each for the ticket then cancel the order altogether. Again, Easton refused. I mention he leaves me no other option than to dispute the charge with my credit card company and file a complaint with my employer and BBB. Easton reply was do whatever you want.

Clearly the company is falsely advertising tickets at $87 and delivering $29.50 tickets.

Brien O'Brien was professional, informative and saved me a lot of money on my car insurance. He also took the time to already have a quote for me before we got on the call. You're the best Brien!

I would like to express my sincere appreciation for the outstanding service provided by Brien O’Brien, the Agency Retention Advisor.
. Throughout my recent experience with him, Brien demonstrated exceptional professionalism, patience, and attention to detail. He went above and beyond to explain my coverage options clearly, answered all my questions promptly, and ensured that I received the best possible insurance solution for my needs.

My rep went above and beyond in getting me the best rate possible.

I called in looking for information on booking a flight. I was connected to Rubio, who was polite, courteous, and able to find the information I needed in a timely fashion. I received a good deal on a round trip. P

Brien saved me money on my car insurance. I really appreciate him. Plus he made everything easy. Thank you

Having Megan as my benefit hub representative is amazingly awesomeperson!. She helped me so very much. She is the best thing since sliced bread. You guys really need to give her a tremendous raise, because she went above and beyond the call of duty. These days people like her is definitely out of the norm. Excellent customer service. If you lose her you've lost your mind.

Great experience working with Brien O’Brien! They were professional, responsive, and made the process of getting auto insurance quick and easy. Highly recommend for anyone looking for reliable service and peace of mind.

Brian OBrien was thorough in his assessment of the companies that would accept my SR22 circumstances. Brien was empathetic with humor in the right places and a peaceful nature.

Great work, helpful and we don’t have to have to spend a lot of time on the phone.

Brien was a wonderful person to work with for my insurance needs

Brien was extremely helpful, pleasant to talk with, informative and made the process easy and breezy.

Thank you Brien!

Brian was great! He helped me save over $500. He was courteous, patient, and helpful

Great experience updating my coverage.