Lyndsey in the shop was great, very informative and knowledgable helping us to decide on the right bed size and type. Price matched with a competitor no problem as per their policy. Arranged delivery... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY Liverpool, Merseyside, GB
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Lisez les avis des autres
Excellent customer service and advice from Elaine. Great store display, well set up, clean and easy to navigate. I receive my mattress within 2 weeks and look forward to that.
Staff in the Aintree shop were very helpful and informative about the types of mattress they sell and helped us try out various ones. The whole process was quick and efficient with regular emails lett... Voir plus
Great service all round and of course let's not forget our purchase, very happy. Thank you to Aishling at Aubtree Branch, 1st class customer service
À propos de l'entreprise
À propos de Bensons For Beds - Aintree
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY, Liverpool, Merseyside, Royaume-Uni
- 1515251782
4,8
Excellent
468 avis
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Réponse de Bensons For Beds - Aintree
Hi Angela,
Thank you for your review! 😊
We're delighted to hear that our team made the process so quick and easy for you. Providing friendly, efficient service and helping our customers find exactly what they need is what we're all about.
Thank you for choosing us and for taking the time to share your experience. We hope you're delighted with your purchase and enjoy many comfortable, restful nights ahead,
Megan | Customer Care Specialist💙
I received great service on my visit
I received great service on my visit, informed advice and help in my purchase
7 septembre 2026
Réponse de Bensons For Beds - Aintree
We're delighted to hear that you received great service during your visit and found the advice and support helpful when making your purchase. It's wonderful to know our team could provide the information you needed to help you choose with confidence.
💜 Thank you for your positive review - Lauryn at Customer Care 💜
Excellent advice and customer service.
Excellent customer service and advice from Elaine.
Great store display, well set up, clean and easy to navigate. I receive my mattress within 2 weeks and look forward to that.
3 septembre 2026
Customer service was brilliant…
Customer service was brilliant in aintree! We walked in we got help straight away from Lindsay, she was lovely and very helpful.
3 septembre 2026
1st class service…
Great service all round and of course let's not forget our purchase, very happy. Thank you to Aishling at Aubtree Branch, 1st class customer service
31 août 2026
Great easy to order.
30 août 2026
Excellent customer service from…
Excellent customer service from assistant, she knew what she was talking about, made us feel relaxed, explained everything from order to delivery.
2 septembre 2026
The staff at the store are very helpful…
The staff at the store are very helpful and nothing is too much trouble. Communication via text, phone and email following purchase fantastic. Delivery staff also approachable and efficient.
23 août 2026
Réponse de Bensons For Beds - Aintree
Hi Laura,
Thank you for your wonderful review! 😊 We're delighted to hear that our store team was so helpful and that nothing was ever too much trouble. Providing excellent service and support throughout the whole customer journey is something we take great pride in.
Thank you for choosing us and for taking the time to share your feedback. We truly appreciate it and hope you enjoy your new purchase,
Megan | Customer Care Specialist✨
First class service throughout
Benson’s staff are a credit to the Company. No hard sell in the store and most helpful when you need it. I was kept well informed by email and text on the progress of my order. The new mattress was delivered on target and the delivery staff were courteous.
15 août 2026
Staff in the Aintree shop were very…
Staff in the Aintree shop were very helpful and informative about the types of mattress they sell and helped us try out various ones. The whole process was quick and efficient with regular emails letting us know the progress until delivery. The delivery team were exceptional, arriving on time and helped me move a bookcase which was making it difficult getting the mattress upstairs. 5 star service also.
29 août 2026
New Mattress
Bought a new mattress from Bensons in Aintree. Staff were very helpful and thought we had picked our new mattress. A week after it had been delivered we realised it wasn't for us. We went back to the shop and Claire helped us choose a new mattress. Nothing was a problem. She was very kind and helped us choose a more comfortable mattress without any stress whatsoever. Would highly recommend all the staff and store. Five star service without any problems. Thanks Claire 💙
27 août 2026
Avis spontané
Réponse de Bensons For Beds - Aintree
Thanks for your feedback! 😊 We're delighted to hear you found plenty of choice and that the purchasing process was nice and easy. Happy bed shopping made simple!
Here’s to comfier nights and happier mornings,
Megan | Customer Care Specialist🛏️
All in all a good experience
Lyndsey in the shop was great, very informative and knowledgable helping us to decide on the right bed size and type. Price matched with a competitor no problem as per their policy. Arranged delivery and assembly/disposal of old items. Kept informed at all points, phone call and email the day before with more info and morning of delivery. Team who sorted that were also friendly and professional.
21 août 2026
Réponse de Bensons For Beds - Aintree
Hi James,
Thank you for your fantastic feedback! 😊 We're delighted to hear that Lyndsey was so informative and knowledgeable, helping you find the perfect bed size and type. Even better, she made the price match process nice and easy too! 🛏️✨
It's great to know everything from arranging delivery and assembly to removing your old items went smoothly, with plenty of updates along the way. And a big shout-out to the delivery team for bringing friendly, professional service right to your doorstep! 🚚⭐
Thanks for choosing Bensons, and enjoy your new bed,
Megan | Customer Care Specialist⭐
Réponse de Bensons For Beds - Aintree
Thank you for your feedback! 😊 We're delighted to hear you received great customer support. Providing helpful, friendly service is what we strive for, and it's wonderful to know we made a positive impression. Take care and see you again soon,
Megan | Customer Care Specialist
Excellent all round
Claire, who sold the bed to us was extremely knowledgeable and helpful. The delivery men were extremely polite and helpful
13 août 2026
Réponse de Bensons For Beds - Aintree
Hi Paul,
Thank you for your wonderful feedback! 😊 It sounds like Claire was the perfect matchmaker... pairing you with the right bed using her expert knowledge and helpful advice!
We're also delighted to hear that our delivery team brought the same level of care, arriving with plenty of politeness and a helping hand when needed. From showroom expertise to doorstep service, it’s great to know everything went smoothly.
We'll be sure to pass your lovely comments on to Claire and the delivery team. Thank you for choosing us, and we hope you're enjoying some seriously well-earned, five-star sleep!
Megan | Customer Care Specialist😴
Réponse de Bensons For Beds - Aintree
Thank you for your feedback! 😊 We're delighted to hear that you received great service and great value. Providing quality products at competitive prices, alongside excellent customer care, is exactly what we strive for.
Your feedback means a lot to us — thank you for choosing us!
Megan | Customer Care Specialist
Darren and all staff thank you for all…
Darren and all staff thank you for all the help and care you gave me delivery was great the men making sure mattress on my husband bed and my bed thank you will be back in to see what bedside cabinets are like and when I size up
9 août 2026
Réponse de Bensons For Beds - Aintree
Thank you for your wonderful review! We're so pleased to hear that our team provided such great help and care with your delivery, ensuring your mattresses were placed perfectly. We look forward to welcoming you back when you're ready to explore our bedside cabinets!
Team Bensons
Great choice
Very good choice to choose from. Very helpful staff - Elaine was great. Competitive prices
5 août 2026
Réponse de Bensons For Beds - Aintree
We're so pleased to hear you found a great selection and that our team was very helpful! It's wonderful that you also appreciated our competitive prices. Thank you for your kind words!
Team Bensons
Réponse de Bensons For Beds - Aintree
We're so pleased to hear you're happy with our service and that your new bed is superb! Thank you for sharing your positive experience with us.
Team Bensons
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