The service from the staff was incredible. Bryan helped find a suitable mattress that would fit my budget and liking, and even arranged my mattress to be held in storage until I wanted to pick it up.... Voir plus
Établissement
Changer d'établissementUnit 5 Vale Retail Park, HP20 1DH Aylesbury, Buckinghamshire, GB
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Lisez les avis des autres
What an exceptional service from Benson For Beds. We could not fault them. They were absolutely excellent from the point of sale to the final delivery. Luke, the Sales Manager in Aylesbury was so kind... Voir plus
L'entreprise a répondu
We bought a new king size mattress. The price was little higher and there wasn’t much discount available for us in my view, considering that we paid for delivery and again for removing the old mattres... Voir plus
Both Ashley, instore, and the delivery guys were very helpful but only the mattress could be delivered due to the base arriving broken into the distribution centre. Customer service did all they co... Voir plus
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Aylesbury
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 5 Vale Retail Park, HP20 1DH, Aylesbury, Buckinghamshire, Royaume-Uni
- 1296336103
4,8
Excellent
237 avis
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Great customer aupport
Great support I. The shop from
Bryan to help us pick the right mattress
27 octobre 2026
The service from the staff was…
The service from the staff was incredible. Bryan helped find a suitable mattress that would fit my budget and liking, and even arranged my mattress to be held in storage until I wanted to pick it up.
17 octobre 2026
Very helpful and provided good advice
24 octobre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Bensons For Beds - Aylesbury
Thank you for your kind words! We're thrilled to hear that you found our team to be helpful and polite. Providing excellent customer service is our top priority, and we look forward to welcoming you back soon!
Team Bensons
Very helpful staff but not pushy left…
Very helpful staff but not pushy left us to choose but available to answer queries.
16 octobre 2026
Réponse de Bensons For Beds - Aylesbury
Thank you for your kind words! We're thrilled to hear that our staff made your experience enjoyable by being helpful yet not pushy. We believe in empowering our customers to make the best choices. We look forward to welcoming you back soon!
Was very knowledgeable in helping us to…
Was very knowledgeable in helping us to select the correct mattress for our needs. Good communication from order to delivery. Great product, great service at a great price. We've dealt with Bensons before, and no doubt, we will in the future.
8 octobre 2026
Réponse de Bensons For Beds - Aylesbury
Thank you for your wonderful review! We're thrilled to hear that our team helped you find the perfect mattress and that you appreciated our communication and service. We look forward to seeing you again in the future. Your loyalty means a lot to us,
Megan | Customer Care Specialist
Great service!
Sales team in Aylesbury very helpful and efficient. Delivery and assembly team were very polite, efficient. I'm extremely pleased with my purchase from Bensons for beds and I would highly recommend.
4 octobre 2026
Réponse de Bensons For Beds - Aylesbury
Thank you for your wonderful feedback! We're thrilled to hear that our Aylesbury team provided you with such great service. Your recommendation means a lot to us. We look forward to serving you again in the future!
Exceptional Service from Benson For Beds
What an exceptional service from Benson For Beds. We could not fault them. They were absolutely excellent from the point of sale to the final delivery. Luke, the Sales Manager in Aylesbury was so kind and helpful and gave us so much advice. Stevie and Steve, the delivery men were so courteous and helpful - they were exceptional.
29 septembre 2026
Avis spontané
Réponse de Bensons For Beds - Aylesbury
Thank you for your wonderful review! We are thrilled to hear about your exceptional experience with our team. Luke, Stevie, and Steve will be delighted to know their efforts made a difference. We appreciate your support and look forward to serving you again!
Excellent service
Helpful staff in store without being pushy, clear pricing and information displayed, easy to arrange delivery, clear communication on day of delivery, friendly delivery team arrived on time and carried everything through the house.
Really comfy mattress.
31 août 2026
Réponse de Bensons For Beds - Aylesbury
Thank you for your wonderful review! We're thrilled to hear that our staff provided helpful service and that your delivery experience was smooth. It's great to know you're enjoying your comfy mattress. We appreciate your support and look forward to serving you again!
Excellent service!
From Ashley at the Aylesbury branch through to Glen and Lee who delivered the new bed for mum, all were excellent. Communications and updates were very good too. Thank you.
21 septembre 2026
Réponse de Bensons For Beds - Aylesbury
Thank you, Ashley! We're thrilled to hear about your positive experience with our team at the Aylesbury branch and during the delivery. We strive for excellent communication and service, and it's great to know we met your expectations. We appreciate your support!
A great putchase
All aspects of the purchase, delivery and installation of my new bed was excellent. I am very happy now being able to be comfortable at night and my sleep has improved dramatically.
20 septembre 2026
Réponse de Bensons For Beds - Aylesbury
Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with your new bed and that it's improved your sleep. Your comfort is our priority, and we appreciate your support. Enjoy your restful nights!
Great service by Brian and the team
12 septembre 2026
Avis spontané
Réponse de Bensons For Beds - Aylesbury
Thank you for your kind words! We're thrilled to hear that Brian and the team provided you with great service. Your satisfaction is our top priority, and we look forward to serving you again soon!
The delivery team professionalism was on higher level.
The delivery team professionalism was on higher level. I received the confirmation email about timeslot a few days before delivery and on the day of delivery 30 minutes before arrival they've called me and informed about their ETA
4 septembre 2026
Réponse de Bensons For Beds - Aylesbury
Thank you for your fantastic feedback! We're thrilled to hear that our delivery team met your expectations with their professionalism and communication. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again!
Great store
Fazeela was very knowledgeable and helpful, she made choosing our mattress really easy
29 août 2026
Réponse de Bensons For Beds - Aylesbury
Thank you for your wonderful feedback! We're thrilled to hear that Fazeela made your mattress selection easy and enjoyable. Our team is dedicated to providing great service and expert advice. We appreciate your support and look forward to serving you again!
A comfortable mattress and good value for money
I bought a single Slumberland memory mattress from this store and I’m really pleased with how comfortable it is. I thought I would have to pay more for a mattress like this so I am also happy with the price. The member of staff in the store was very helpful and gave me information about different mattresses. I didn’t have to wait too long until it was delivered which is another reason for giving 5 stars. I bought a single bed from Bensons two years ago and both experiences have been 100% positive. I would definitely recommend this store to others.
29 août 2026
Réponse de Bensons For Beds - Aylesbury
Hello Katharine,
Thank you for your wonderful feedback! 😊 We're delighted to hear that you're so pleased with your Slumberland memory mattress and that it has exceeded your expectations for both comfort and value for money.
We're especially grateful for your continued support, and it's fantastic to hear that both your recent mattress purchase and the bed you bought from us two years ago have been 100% positive experiences. Thank you for your recommendation and for choosing Bensons for Beds. We wish you many comfortable and restful nights ahead,
Megan | Customer Care Specialist⭐
Helpful sales process followed by a…
Helpful sales process followed by a straight forward purchase and delivery of an excellent product all as promised and at times agreed.
27 août 2026
Réponse de Bensons For Beds - Aylesbury
Hi Gerald,
Thank you for your wonderful review! 😊 We're delighted to hear that everything went smoothly, from the helpful sales process through to purchase and delivery. It's fantastic to know your product met your expectations and that we delivered exactly as promised and on time. Thank you for choosing us, and we hope you enjoy your new purchase!
Sleep well,
Megan | Customer Care Specialist🛏️
Excellent service from start to finish
We found the showroom in Aylesbury very well laid out and easy to to brouse around whilst choosing a suitable bed.
The young lady who attended to us was extremely patient and helpful.
We were regularly informed and kept up to date of when we would expect the delivery.
The Benson delivery men were very efficient carrying out the removal of the old bed and assembling the new one.
Would highly recommend.
29 août 2026
Réponse de Bensons For Beds - Aylesbury
Thank you for your wonderful review! We're thrilled to hear you enjoyed your experience in our Aylesbury showroom and found our team helpful. It's great to know the delivery went smoothly as well. We appreciate your recommendation and look forward to serving you again!
100% recommended.
The help in store and the delivery were both fantastic. The staff we spoke to are an asset to the company. The bed itself is also great.
21 août 2026
Réponse de Bensons For Beds - Aylesbury
Hey Grant,
Thank you for your wonderful review! 😊 We're delighted to hear that both our in-store team and delivery crew provided such fantastic service. It's especially rewarding to know that the staff you spoke with made such a positive impression and were a real credit to the company. We're also thrilled to hear that you're loving your new bed!
Thanks for sharing the love — enjoy,
Megan | Customer Care Specialist
Easy to order
Easy to order, very helpful staff in showroom, kept me updated on delivery, and delivered on time.
24 juillet 2026
Réponse de Bensons For Beds - Aylesbury
We're so pleased to hear that ordering was easy and our showroom staff were very helpful. It's wonderful that we kept you updated and delivered on time. Thank you for your kind feedback!
Team Bensons
Exceptional service and delivery boys…
Exceptional service and delivery boys Charles & Chichi - brilliant service, thankyou boys.
10 août 2026
Avis spontané
Réponse de Bensons For Beds - Aylesbury
We're so pleased to hear you received such brilliant and exceptional service from our delivery team. Thank you for your wonderful feedback!
Team Bensons
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