Assistant Tailee attentive and knowledgeable. I was able to test several mattresses for comfort. She also wrote down bed and mattress sizes, ensuring they matched my bed base. I returned again to stor... Voir plus
Établissement
Changer d'établissement(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP Maidstone, Kent, GB
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Lisez les avis des autres
We initially came in from a bedroom fitting company to measure a couple of beds to make sure they would fit our bedroom. Tailie was very helpful and showed us a variety of beds with and without hea... Voir plus
L'entreprise a répondu
Good customer service. No pressure to buy today. Honest about discounts available. Showroom had enough selection to ‘try’. Salesperson was helpful, and knowledgeable to a point. Easy transaction, but... Voir plus
Good clear explaining and no pressure selling. That said we went in for a mattress and came out having bought a new bed and headboard. Both store colleagues were very polite and helpful!
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Aylesford
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP, Maidstone, Kent, Royaume-Uni
- 1622478986
4,8
Excellent
335 avis
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Comprehensive choice, reasonable prices
Assistant Tailee attentive and knowledgeable. I was able to test several mattresses for comfort. She also wrote down bed and mattress sizes, ensuring they matched my bed base. I returned again to store to do the same thing, having in mind the one which best suited my needs.
26 octobre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Bensons For Beds - Aylesford
Thank you for your wonderful feedback! We are so pleased to hear that you experienced great service and delivery. We truly appreciate you choosing us!
Team Bensons
Good clear explaining and no pressure…
Good clear explaining and no pressure selling. That said we went in for a mattress and came out having bought a new bed and headboard. Both store colleagues were very polite and helpful!
12 octobre 2026
Réponse de Bensons For Beds - Aylesford
Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with our team and found the perfect mattress, bed, and headboard. Our goal is to provide clear information without pressure, and it's fantastic to know we succeeded. We appreciate your support!
From start to finish the company were…
From start to finish the company were excellent. The staff in the shop were friendly and not pushy. The delivery was earlier which was brilliant, they were friendly and efficient. Would recommend others using the company and would use again.
24 septembre 2026
Réponse de Bensons For Beds - Aylesford
Thank you for your wonderful review! We're thrilled to hear you had such a positive experience with our team. Our goal is to provide friendly and efficient service, and it's great to know we succeeded. We look forward to serving you again in the future!
Very helpful service
Very helpful service. Clear communication during delivery. Very efficient
24 septembre 2026
Réponse de Bensons For Beds - Aylesford
Thank you for your kind words! We're thrilled to hear that you found our service helpful and our communication clear. Efficiency is our priority, and it's great to know we met your expectations. We look forward to serving you again!
Réponse de Bensons For Beds - Aylesford
We're delighted to hear that you received excellent service from beginning to end! Providing a smooth, helpful, and enjoyable experience every step of the way is exactly what we strive for, and we're so pleased we could deliver that for you. Thank you for your positive review!
Team Bensons
Réponse de Bensons For Beds - Aylesford
Thank you for your kind words! We're so happy to hear that you had a positive experience with our team. We truly appreciate your feedback.
Team Bensons
Really helpful staff and very…
Really helpful staff and very informative! Tom helped us with everything we needed
16 septembre 2026
Réponse de Bensons For Beds - Aylesford
Thank you for your kind words! We're thrilled to hear that Tom and our team were able to assist you effectively. Your satisfaction is our priority, and we look forward to serving you again soon!
Great service from start to finish
Great service from start to finish. All went smoothly and kept well informed.
14 septembre 2026
Réponse de Bensons For Beds - Aylesford
We're so glad to hear that everything went smoothly for you and that you were kept well informed throughout the process. Thank you for your kind words!
Team Bensons
Whole experience
Whole experience, from choosing, to buying and delivering was easy. Thanks.
29 août 2026
Réponse de Bensons For Beds - Aylesford
Hello Mr Harvey,
Thank you for your lovely review! 😊 We're delighted to hear the whole experience, from choosing your bed through to purchase and delivery, was easy and straightforward. That's exactly the service we aim to provide. Thank you for choosing us, and we hope you enjoy your new bed,
Megan | Customer Care Specialist🛏️
Great customer service
The guy, Zared, in the shop explained the best way to choose what mattress was correct for us. It made it easier to feel confident in getting the right one when it can be overwhelming with lots of choice.
Great customer service and no pushy sales.
Will go back again for our spare room mattress next month.
23 août 2026
Avis spontané
Réponse de Bensons For Beds - Aylesford
Thank you so much for the positive review! We're thrilled to hear that our team member Zared was able to provide helpful guidance in choosing the perfect mattress for you. We pride ourselves on providing excellent customer service and a relaxed, no-pressure shopping experience. We look forward to seeing you again next month for your spare room mattress,
Megan | Customer Care Specialist
Nice showroom and staff
Nice showroom and staff. Good prices. Quick delivery. Would buy from this company again.
23 août 2026
Réponse de Bensons For Beds - Aylesford
We're so pleased to hear you found our showroom and staff to be nice, and that you appreciated our good prices and quick delivery. It's wonderful that you would consider buying from us again. Thank you for your kind words!
Team Bensons
A good experience
We received good advice in store and were kept well informed concerning delivery etc. Installation of bed was efficient and smoothly done.
21 août 2026
Réponse de Bensons For Beds - Aylesford
We're so pleased to hear you received excellent advice in-store and were kept well informed about your delivery. It's wonderful that the installation of your bed was efficient and smoothly done!
Team Bensons
Brilliant customer services staff
16 août 2026
Réponse de Bensons For Beds - Aylesford
We are so pleased to hear that you found our customer service staff to be brilliant. We truly appreciate your kind words and positive feedback!
Team Bensons
Very very misleading information in…
Very very misleading information in store. Advertise a bed at one price then say “Other storage options available”. Basically the bed on show had 2 drawers but you have to pay £50 extra for that.
11 août 2026
Réponse de Bensons For Beds - Aylesford
We appreciate your feedback and regret that the information provided in-store regarding the bed and its storage options was misleading. We understand your frustration with the additional cost for the drawers. We will review this internally to ensure clearer communication in the future.
Thank you for your review - Lauryn at Customer Care
Great from start to finish
Easy ordering, good communication through to delivery and delivery drivers were great
7 août 2026
Réponse de Bensons For Beds - Aylesford
Thank you for your lovely feedback! We're delighted to hear that ordering was easy, communication was clear throughout, and that our delivery drivers provided such a great service. We really appreciate you taking the time to share your experience.
Thank you for your positive review - Lauryn at Customer Care 💜
It was a pleasure dealing with Bensons…
It was a pleasure dealing with Bensons for Beds from the start in the showroom being helped by the assistant, to being kept up to speed re my order to delivery. I was called when the delivery was 30 mins away. The delivery men were really good and incredibly quick. Would not hesitate to use again, actually probably before Christmas!!
6 août 2026
Avis spontané
Réponse de Bensons For Beds - Aylesford
We're so pleased to hear you had such a pleasant experience with us from the showroom to delivery! It's wonderful that our assistant was helpful, you were kept updated on your order, and our delivery team was efficient and quick. We look forward to welcoming you back again!
Thank you for your positive review - Lauryn at Customer Care
Vicki at the Maidstone branch was…
Vicki at the Maidstone branch was excellent. The delivery team were great. We love our new bed.
7 août 2026
Réponse de Bensons For Beds - Aylesford
Thank you for your wonderful review! We're so pleased to hear that Vicki was excellent and that our delivery team provided great service. We hope you love your new bed!
Team Bensons
Friendly helpful and approachable…
Friendly helpful and approachable staff,
We were very pleased with the service received.
2 août 2026
Réponse de Bensons For Beds - Aylesford
We're so pleased to hear that you found our staff friendly, helpful, and approachable! It's wonderful to know you were very pleased with the service you received. Thank you for your kind words!
Team Bensons
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