Bensons For Beds - Banbury Avis 

413
TrustScore 5 sur 5

4,8

Unit 13 Banbury Cross Retail Park, Ruscote Avenue, OX16 1LX Banbury, Oxfordshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very knowledgeable sales person. Friendly without being too familiar. Gave us the information we needed and then left us to make our own choice. Straightforward purchase. Delivery communication very... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really friendly sales team, let me and my partner try out multiple different mattresses and pillows! Once we had settled on both, we got prompt and easy delivery as well as our old mattress recycled... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Decided I needed a new mattress, popped into Banbury Store, Pete served us, listened about my back problems, put me on the mattress machine, decided which comfort I liked. Pete then took me aroun... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After an awful experience with a Therapur bed from Dreams that collapsed one side after 3 years & they refused to help, we decided that we were not going to spend anymore money at their stores. So we... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Magasin de lits
  3. Magasin de literie
  4. Magasin de matelas

À propos de Bensons For Beds - Banbury

Écrit par l'entreprise

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Coordonnées de contact

  • Unit 13 Banbury Cross Retail Park, Ruscote Avenue, OX16 1LX, Banbury, Oxfordshire, Royaume-Uni

  • 1295267193

4,8

Excellent

TrustScore 5 sur 5

413 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,8

Tous les avis

(413)

24 391 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Amazing experience!

A great service from the moment we stepped into the store, to receiving our mattresses.

5 juillet 2026
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Réponse de Bensons For Beds - Banbury

Thank you for your wonderful review! We're delighted to hear that you received great service from the moment you stepped into the store right through to the delivery of your mattresses.

Providing a smooth and enjoyable experience from start to finish is what we strive for, so it's fantastic to know we met your expectations.

Thank you for choosing Bensons for Beds, and we hope you enjoy many comfortable and restful nights ahead! 😊

Noté 5 sur 5 étoiles

Helpful visit

The sales rep Mandy was extremely helpful!

7 juillet 2026
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Réponse de Bensons For Beds - Banbury

We are so pleased our sales representative was extremely helpful. We truly appreciate your kind words and positive feedback!

Noté 5 sur 5 étoiles

In store experience was excellent and…

In store experience was excellent and the delivery was equally as good.

4 juillet 2026
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Réponse de Bensons For Beds - Banbury

We're so pleased you found your in-store experience and delivery excellent. Thank you for your kind feedback!

Team Bensons

Noté 5 sur 5 étoiles

The guys was very experience to fix the…

The guys was very experience to fix the wardrobe,they xame on time finished within 40 minutes.it was quick with no disrurbance and tidy up evrything.really happy about the service.great job done!!!

2 juillet 2026
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Réponse de Bensons For Beds - Banbury

We're so glad to hear our team provided such an efficient and tidy wardrobe assembly experience for you. Your positive feedback truly makes our day!

Team Bensons

Noté 5 sur 5 étoiles

So Naomi help use sort out our new…

So Naomi help use sort out our new mattress so we really wait now the delivery

27 juin 2026
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Réponse de Bensons For Beds - Banbury

We're so happy to hear our team helped you find the perfect new mattress! We hope you enjoy it once it arrives.

Team Bensons

Noté 5 sur 5 étoiles

Perfect from start to finish

Perfect from start to finish. No pressure when choosing and delivery when it was promised. Wonderful company.

28 juin 2026
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Réponse de Bensons For Beds - Banbury

We're so pleased you found your experience perfect from start to finish, with no pressure and on-time delivery. Thank you for your wonderful feedback!

Team Bensons

Noté 5 sur 5 étoiles

Very knowledgeable sales person

Very knowledgeable sales person. Friendly without being too familiar. Gave us the information we needed and then left us to make our own choice. Straightforward purchase. Delivery communication very good. Delivery men were courteous and professional. Paid for base of bed to be put together which was done without any problems. Good experience all round. Would recommend.

26 juin 2026
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Réponse de Bensons For Beds - Banbury

We're so pleased to hear about your excellent experience with our knowledgeable salesperson and the straightforward purchase process. It's wonderful that our delivery team was courteous and professional. Thank you for your recommendation!

Team Bensons

Noté 5 sur 5 étoiles

Amazing service and bed

I don't remember their names but the lady who helped mework out the best bed for me then the girl that server me were both fantastic!

The bed is also wonderful!

1 juin 2026
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Réponse de Bensons For Beds - Banbury

We're so glad you had a fantastic experience finding the perfect bed! It's wonderful to hear our team members were so helpful, and that you're enjoying your new bed.

Team Bensons

Noté 5 sur 5 étoiles

All went well with ordering

All went well with ordering, communication excellent, delivery and installation perfect!! All in all a great experience and love the bed!!👍😊

18 juin 2026
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Réponse de Bensons For Beds - Banbury

We're so pleased to hear that your ordering, communication, delivery, and installation were all perfect! We appreciate your kind words.

Team Bensons

Noté 4 sur 5 étoiles

Wardrobe

Very good service

9 juin 2026
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Réponse de Bensons For Beds - Banbury

We are so glad you have a good experience and our service was good for you.
Team Bensons.

Noté 5 sur 5 étoiles

John H and Steven B were excellent and…

John H and Steven B were excellent and very professional throughout the delivery and installation process. Thank you.

14 juin 2026
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Réponse de Bensons For Beds - Banbury

We're so glad to hear our team provided excellent and professional service during your delivery and installation. Thank you for your kind words!

Team Bensons

Noté 5 sur 5 étoiles

We had great customer service from Pete…

We had great customer service from Pete who helped us select something suitable for our needs and was really knowledgeable about the products.

9 juin 2026
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Réponse de Bensons For Beds - Banbury

We're so pleased our team member provided great customer service, helping you find a suitable product and sharing their knowledge. Thank you for your kind words.

Team Bensons

Noté 5 sur 5 étoiles

Seamless Experience from Start to Finish

From initial purchase to final installation, the entire process was seamless. The store colleagues were attentive and knowledgeable, delivery arrangements were flexible, and the installation team completed the work professionally.

8 juin 2026
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Réponse de Bensons For Beds - Banbury

We're so pleased to hear your entire experience, from purchase to installation, was seamless. Thank you for your kind words!

Team Bensons

Noté 5 sur 5 étoiles

From sales at the shop to the fitters…

From sales at the shop to the fitters erecting the bed and tidying up an excellent service

5 juin 2026
Avis spontané
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Réponse de Bensons For Beds - Banbury

We're so pleased you received excellent service from sales to fitting. Thank you for sharing!

Team Bensons

Noté 5 sur 5 étoiles

Great customer service and a great mattress in the end!

My Bensons tufted, pocket sprung with wool mattress was coming to its life's end and having been so happy with it for so long, it was to Bensons I went for a replacement.
The staff in store were helpful but not pushy. For reasons unknown to me I decided on a fairly high spec mattress with a foam surface. I should have known better, as a woman of a certain age I am sensitive to any extra heat at night, and after about 20 minutes on this mattress, I knew it was not going to work for me as it threw back so much heat.
Miserable about having made a mistake and so fearful of making another, I returned to the store.
Again, staff were incredibly helpful in resolving a comfort exchange and giving me space to select its repalcement.
I chose the Fairfield Backcare which is pretty much a like for like of my original mattress - tufted, sprung and wool.
It was delivered on a day of 32 degrees but two wonderful guys who could not have been more helpful. Communication was excellent prior to delivery and collection and they unwrapped the mattress, collected the unwanted and even took my original down, wrapped it and put it in the shed for charity collection - way beyond their brief in scorching temperatures!
I slept excellently from the first night , despite it being tropical temperatures. Wool is often misunderstood as heat giving whereas it can also be cooling. The mattress feels firm and solid yet is lighter than my previous one for turning.
I am atlast a very very happy, well-slept bunny and wouldn't go anywhere else for a mattress.

29 mai 2026
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Réponse de Bensons For Beds - Banbury

We are delighted to hear about your positive experience with us, especially the helpfulness of our in-store staff and the delivery team. We are so glad we could help you find the perfect mattress for a comfortable night's sleep. Thank you for sharing your wonderful feedback!

Team Bensons

Noté 5 sur 5 étoiles

Really impressed with company from…

Really impressed with company from start to finish. Bed was delivered with excellent staff. Really impressed with the storage space. Excellent team work.

31 mai 2026
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Réponse de Bensons For Beds - Banbury

We're so pleased you were impressed with us from start to finish. We're glad you enjoyed the storage space and our team's work!

Team Bensons

Noté 5 sur 5 étoiles

The installation process was seamless…

The installation process was seamless and the team were polite throughout. They ensured they covered their shoes before going on carpets, and carefully moved all parts to prevent scratching the walls or causing any damage.

25 mai 2026
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Réponse de Bensons For Beds - Banbury

We're so pleased to hear about your seamless installation and our team's politeness. It's great that they took such care in your home!

Team Bensons

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