We were helped by a really knowledgeable and friendly guy (apologies I can't recall his name) he really asked questions to get to know our sleeping habits and requirements and spent time making sure w... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnits 9b & 10a, St Michaels Retail Park, RG22 4AN Basingstoke, Hampshire, GB
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Lisez les avis des autres
Stuart at the Basingstoke store was very knowledgeable, and help me pick out the right mattress and base for my Dad’s needs, what we needed wasn’t easy as I had very specific measurements from the reh... Voir plus
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Nice to have a store to look at products rather than just pictures online. Received useful information on products and shown variations on colours and sizes. Felt no pressure to buy and given lots of... Voir plus
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Your staff very helpful, but not overwhelming, they were very knowledgable about the beds, mattresses, and other products available. The lady who served us was polite, well informed, and went out of h... Voir plus
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À propos de l'entreprise
À propos de Bensons For Beds - Basingstoke
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Units 9b & 10a, St Michaels Retail Park, RG22 4AN, Basingstoke, Hampshire, Royaume-Uni
- 1256336208
4,7
Excellent
393 avis
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From the sales people in the shop to…
From the sales people in the shop to delivery I can't fault Bensons. I will be recommending Bensons to my friends.
10 octobre 2025
Réponse de Bensons For Beds - Basingstoke
We're happy to hear that you had such a positive experience with our sales team and delivery service! Thank you for recommending us to your friends; we appreciate it!
Take care,
Megan at Customer Care⭐
A lovely and very helpful assistant…
A lovely and very helpful assistant called Maria put us at ease with her bubbly personality. She helped us choose the perfect bed and would recommend Bensons as this is our second purchase from them.
7 octobre 2025
Réponse de Bensons For Beds - Basingstoke
We're so glad to hear that you had such a positive experience! It's great to know that our team member was able to help you find the perfect bed. Thank you for your continued support and recommendation, Megan at Customer Care
My experience was great because of the person who helped me.
My experience was great because the person who explained everything about the beds to us. Stuart was the only person that knew everything we questioned him about each mattress he was also very polite and extremely patient and there are very few people have time for elderly people as I am and I am 87 it was a pleasure to find someone who was so knowledgeable and I have met many people in my lifetime. Bensons are very lucky to have Stuart working for them and it was our pleasure to meet such a pleasant young man and that is why I bought the bed from Bensons and not the other firms I dealt with.
6 octobre 2025
Réponse de Bensons For Beds - Basingstoke
We're happy to hear that you had a great experience and that our team member's knowledge, patience, and politeness were so helpful to you. We appreciate you choosing us, and we value your feedback.
Take care,
Megan at Customer Care
We were greeted in a friendly welcoming…
We were greeted in a friendly welcoming manner by Stuart (if my memory is correct) and due to my disappointment in Templar discontuing the particular type of mattress I wanted he found me a replacement with reassurance that it was exactly the same although a different make manufacture. With an added reassurance that I have 40 sleeps guarantee.
26 septembre 2025
Réponse de Bensons For Beds - Basingstoke
We're happy to hear that you were greeted in a friendly manner. We appreciate your positive feedback regarding the assistance you received in finding a new mattress and the reassurance of the 40-sleep guarantee. Thank you!
Thank you,
Lauryn at Customer Care
Having a confident an experience…
Having a confident an experience salesman who knew all there was to know about beds and mattresses Stuart is a very competent helpful full of knowledge salesman
26 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Basingstoke
We're happy to hear that you found our salesperson to be confident, experienced, and knowledgeable about our beds and mattresses. We appreciate your positive feedback, Glenn!
Thank you,
Lauryn at Customer Care
WELL DONE LUCY
We cannot speak highly enough of Lucy at your Basingstoke branch. We were hoping to help our son move into his new home following his impending divorce. This move was thwarted for such a long time (6 months) and Lucy was instrumental in the final purchase. She could not have been more helpful and we will be eternally grateful. WELL DONE LUCY ❤️❤️❤️❤️
29 septembre 2025
Réponse de Bensons For Beds - Basingstoke
We're so happy to hear about your positive experience at the store. It's great to know that our team was able to help your son during a challenging time. Thank you for acknowledging the support provided during the purchase.
Thank you,
Lauryn at Customer Care
Réponse de Bensons For Beds - Basingstoke
We're glad our advice helped you select a bed. Thank you for your positive feedback; we appreciate it a lot.
Take care,
Megan at Customer Care
Réponse de Bensons For Beds - Basingstoke
We appreciate you taking the time to share your feedback. We are so glad to hear that you found our advice helpful and excellent!
Take care,
Megan at Customer Care
Well worth a visit
We initially went in just to see what Bensons had available. We had already researched what we wanted and looked at various online offers, but we wanted to visit local shops to compare.
We were greeted by Lucia, who offered helpful, knowledgeable advice. The atmosphere was relaxed, and at no point did we feel rushed. Lucia really understood what we were looking for, and after comparing a few mattresses, we found the one that suited us best.
Lucia did an exceptional job — she gave clear advice, explained the differences between mattress technologies, and answered all our questions fully. We are very pleased we decided to buy from Bensons.
By trying out the mattresses in person, receiving expert guidance, and benefiting from the bundled package Bensons offered, we feel we walked away with a great deal. We are confident the mattress we purchased will suit us perfectly.
2 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Basingstoke
We're happy to hear that you found our advice helpful and informative. It's great to know that the relaxed atmosphere allowed you to find the perfect mattress. We appreciate your feedback, Megan at Customer Care
Very helpful staff and knowledgeable…
Very helpful staff and knowledgeable about the product, gave me lots of time to make a decision, thank you
30 août 2025
Réponse de Bensons For Beds - Basingstoke
We appreciate you sharing your experience with us. We're happy to hear that our staff was helpful and knowledgeable, and that you had ample time to decide.
Take care,
Megan at Customer Care
Very helpful Very informative 2…
Very helpful Very informative 2 brilliant staff thankyou
24 août 2025
Réponse de Bensons For Beds - Basingstoke
We appreciate your positive feedback! We're so glad our staff was helpful and informative. Thank you, Megan at Customer Care
Tom at Basingstoke was very helpful and…
Tom at Basingstoke was very helpful and patient!! Helped me with looking at the right mattress for my needs!
28 août 2025
Réponse de Bensons For Beds - Basingstoke
We're happy to hear that the team member was helpful and patient while assisting you in finding the right mattress. We appreciate your positive feedback, Megan at Customer care
Good range of products at a competitive price
Good range of products at a competitive price. Maria in the Basingstoke branch was extremely helpful and a pleasure to deal with
25 août 2025
Avis spontané
Réponse de Bensons For Beds - Basingstoke
We're happy to hear that you had a positive experience with our products and services. We appreciate your kind words about our team member; it's great to know they were so helpful! Take care, Megan at Customer Care
Maria was very helpful
Maria was very helpful. She explained the various types of bed which are available and how to care for them. She then dealt very efficiently with the paperwork when we made our purchase
23 août 2025
Réponse de Bensons For Beds - Basingstoke
We're happy to hear that you found our team member helpful and efficient. We appreciate you taking the time to share your positive experience with us.
Great experience at Basingstoke Bensons for bed.
Really good customer service, lots of advice given with the team helping out every stepson the way to choosing another bed and mattress for the next 10 years.
25 août 2025
Réponse de Bensons For Beds - Basingstoke
We're glad you enjoyed your experience. It's great to hear that our team provided helpful advice and support in choosing your new bed and mattress. Thank you for your positive feedback!
Maria the sales person was a princess
Maria the sales person was a princess, she treated us like royalty and explained the differences in the mattresses we liked. She gave us as much time as needed to choose our matress without being pushy. Overall a very pleasant experience in store and full credit to Maria and her assistant on the day.
19 août 2025
Avis spontané
Réponse de Bensons For Beds - Basingstoke
We are thrilled to hear that you had a princess-like experience with Maria at our store! Our team is dedicated to providing excellent service and guiding customers to the perfect mattress. Thank you for your kind words and we look forward to seeing you again!
Complicated made easy
The main guy who helped me was really chill. Spoke to me about what I wanted, and what i had looked at already. Talked me through the different types and pros/cons. Suggested I just lay and chill in the bed to test it out before buying. Overall good experience
19 août 2025
Réponse de Bensons For Beds - Basingstoke
We're happy to hear that you had a positive experience! It's great to know the team member was helpful in guiding you through the selection and made you feel comfortable. Thanks for your feedback, Megan at Customer Care
Happy customer
The girl Maria was very helpful and has a great sense of humour.She gave us all the information we needed to make a decision on the spot….so far a happy customer!
15 août 2025
Réponse de Bensons For Beds - Basingstoke
We're happy to hear that the information provided was helpful and enabled you to make a decision. We appreciate your positive feedback and are so glad you enjoyed your experience! Thank you, Megan at Customer care
Réponse de Bensons For Beds - Basingstoke
Thank you for your review! We pride ourselves on providing excellent customer service and we're so glad it showed during your experience with us. We value your support and appreciate you choosing our business, Megan at Customer Care
Réponse de Bensons For Beds - Basingstoke
Thank you for your kind words! We strive to make our process as smooth and stress-free as possible. We're glad to hear that we were able to keep you updated every step of the way. Your satisfaction is our top priority, Megan at Customer Care
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