From the minute we went into the Wolverhampton store, until I signed for delivery, the whole experience was very Positive. When we went into the store we weren’t pounced on by a sales person... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 Bilston Road Retail Park, WV2 2PY Wolverhampton, West Midlands, GB
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Lisez les avis des autres
I wasn't harrassed as I started to browse the store, so it felt comfortale to browse without being pounced on by sales people. The help I did receive was genuine and time taken, didn't feel rushed, t... Voir plus
Raj was great, knowledgeable, and gave us all of the options available. He was really attentive and patient and made the experience calm and enjoyable, being very kind to my young toddler son too - wh... Voir plus
L'entreprise a répondu
We received excellent customer service from Samara on Friday 8th September. She was friendly and polite and nothing was too much trouble. She had good product knowledge and spent some time with us as... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Bilston Road
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 2 Bilston Road Retail Park, WV2 2PY, Wolverhampton, West Midlands, Royaume-Uni
- 1902455989
4,7
Excellent
262 avis
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Great service and price from this…
Great service and price from this place,jean went heaven and earth to find me the ideal mattress for the budget I was willing to pay.
This lady deserves a raise,no hard sell like some places and didn't try to sell me anything out of budget.
The mattress is very comfortable and so are the pillows I bought too.
Thanks again.
25 août 2023
Réponse de Bensons For Beds - Bilston Road
Thank you so much for your great review! -Team Bensons
nson's was that…professional company
Our experience with Benson's was that the sales person was very helpful and knowledgeable. Took her time to advise us on the product so we could make a decision on what bed to purchase.
Also was able to sort out delivery schedule as we didn't require delivery straight away. We would recommend this company.
21 août 2023
Réponse de Bensons For Beds - Bilston Road
We are thrilled to hear that the service was 5*! This is exactly the service we strive to give to our customers. We really appreciate the time taken to leave us this lovely review. - Team Bensons
Great mattress at a great price
Great mattress at a great price. Excellent service and very friendly, professional staff.
18 août 2023
Réponse de Bensons For Beds - Bilston Road
Hello Mrs Fox- Sipos, we are happy to hear that you love your new product and are satisfied with the service provided! Thank you for taking the time to provide us with this feedback. - Team Bensons
Friendly sales assistant not too pushy
Friendly sales assistant not too pushy, very knowledgeable of product.
14 août 2023
Réponse de Bensons For Beds - Bilston Road
This is fantastic to hear Stephen! -Team Bensons
The way I like to shop.
Lisa from Bilston Road branch was very helpful and knowledgeable without being pushy, she helped and guided us to choose the right mattress for us, a very good experience.
10 août 2023
Réponse de Bensons For Beds - Bilston Road
Hello Mr Stevens,
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Lisa can be aware of a great job she is doing. - Team Bensons
Great and very helpful staff
6 août 2023
Réponse de Bensons For Beds - Bilston Road
Hello Mr Pinch.
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
The assistant - Jean
The assistant, Jean was so lovely, friendly, patient and helpful. Nothing was too much trouble for her and she was very knowledgeable about the products.
1 août 2023
Réponse de Bensons For Beds - Bilston Road
Hello Linda
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Jean can be given the credit she deserves. - Team Bensons
Staff were pleasant and helpful.
4 juillet 2023
Réponse de Bensons For Beds - Bilston Road
Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
New wheelchair user
I'm a new wheelchair user and it was my 1st journey out. Was very nervous, but my hubby was able to manoeuvre me around the store with ease. Staff were friendly, welcoming and very helpful.
29 juin 2023
Réponse de Bensons For Beds - Bilston Road
Hello Charlotte, thank you for leaving this review that's so lovely hear. We're glad you were able to get around the store without any trouble and your always welcome at Bensons for Beds! -Team Bensons
Réponse de Bensons For Beds - Bilston Road
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
From ordering to delivery outstanding…
From ordering to delivery outstanding customer service
22 mai 2023
Réponse de Bensons For Beds - Bilston Road
Hi Denise, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Bilston Road store.
Team Bensons
Sales person was extremely good
29 mai 2023
Réponse de Bensons For Beds - Bilston Road
Hi Sonia, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Bilston Road store.
Team Bensons
Friendly service
The staff that attended to me took her time to answer all my questions and provided valuable recommendations that helped me decide on the products I wanted.
28 mai 2023
Réponse de Bensons For Beds - Bilston Road
Good Morning, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Bilston Road store.
Team Bensons
Good range and excellent service again
26 mai 2023
Réponse de Bensons For Beds - Bilston Road
Hi Jag, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Bilston Road store.
Team Bensons
Great service …
My partner and I had a great experience in benson for beds!!! I’m a wheelchair user so had to take my time trying different mattresses, the lady who helped us was absolutely lovely such a nice kind considerate person, we didn’t feel rushed she offered great advice and listened to to us, we would definitely recommend and return in the future
23 mai 2023
Réponse de Bensons For Beds - Bilston Road
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Helpful staff
Thé sales staff were very knowledgeable and helpful. Tried the mattresses in the shop but bought on line as they gave good discounts. Pity the shop didn’t match the on-line offers? (Up to 13% off)
btw… the website said my West Midlands postcode was in Northern Ireland and couldn’t deliver there.
Was told delivery would be up to 3 weeks and it came after 10 days.
Website could promote more the offer the recycle your old mattresses.
24 avril 2023
A genuine review of buyer and recipient
We were received with courtesy and left to peruse without pressure until we asked for advise. We went with ideas of what was required and that was what we finally decided on except for a more suitable mattress for the ultimate user. Delivery date has been made flexible due to the recipient moving house and the date is currently unsure. It was our second purchase as a result of the courtesy at the first visit. Highly recommended by all concerned with the purchase. Thank you all.
21 avril 2023
A nice place with great staff
A nice place with great staff
Took my family there to shop for a wardrobe but ended up buying two! Phil was amazing. He helped us to submit our orders in a cost effective way to make a substantial savings.
23 avril 2023
Excellent knowledge and understanding…
Excellent knowledge and understanding from your staff member
Nothing was too much trouble for her
No pressure at all just knew when to be there for help and advise
22 avril 2023
The sales person was knowledgeable…
The sales person was knowledgeable about the beds and help us very much.
8 avril 2023
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