We visited Strathkelvn store twice over a weekend - the Manager from the Kilmarnock Store was covering and dealt with our sale. Cannot speak too highly of the service we received. From advice to... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS Glasgow, Glasgow, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We purchased a mattress from these guys and the customer experience was excellent. Stewart the salesman listened to exactly what we told him our needs were and sold us the correct product even althoug... Voir plus
L'entreprise a répondu
Felt not sufficient staffing with the amount of customers present when we were in the store. Good selection of items available. Able to look around the store without pressure, couple of mattresses... Voir plus
L'entreprise a répondu
Very helpful store staff nothing was a problem for us choosing our bed they gave us space and didn’t pressure us. The delivery team were excellent.
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Bishopbriggs
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS, Glasgow, Glasgow, Royaume-Uni
- 1417724715
4,8
Excellent
361 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The assistant was very pleasant and…
The assistant was very pleasant and very helpful. And the store had exactly what I was looking for.
12 février 2026
Réponse de Bensons For Beds - Bishopbriggs
We appreciate you sharing your feedback! We're so happy to hear that the assistant was pleasant and helpful, and that our store had what you were looking for.
Stewart - Bensons Team
Very pleased overall
Very pleased with the service in the shop, the delivery and the bed itself. The only issue was that the wooden Hop Hop bed was a bit difficult to erect and four screws were not supplied, my husband had to use his own.
15 février 2026
Réponse de Bensons For Beds - Bishopbriggs
We're glad you're pleased with our service and the bed. We're sorry the assembly was difficult and that screws were missing. We'll review this to improve our product and service. Thanks for your feedback.
Stewart - Bensons Team
Excellent service from John and Taylor…
Excellent service from John and Taylor from start to finish job well done
12 février 2026
Avis spontané
Réponse de Bensons For Beds - Bishopbriggs
We're happy to hear that you received excellent service. We appreciate you acknowledging the team's hard work and your positive feedback!
- Jessica at Team Bensons
Every thing was very good.
12 février 2026
Avis spontané
Réponse de Bensons For Beds - Bishopbriggs
We're glad you had a very good experience. We appreciate you taking the time to leave us feedback,
Megan at Customer Care
Great job fitting my new bed
Great job fitting my new tv bed no problems brilliant service explained everything how to work the tv ten out of ten
9 février 2026
Réponse de Bensons For Beds - Bishopbriggs
We're happy to hear that the tv bed fitting went smoothly! It's great to know you found our service brilliant and the explanation helpful. Thank you for your perfect rating!
- Jessica at Team Bensons
Réponse de Bensons For Beds - Bishopbriggs
We appreciate your positive feedback! We are so glad you found the delivery positive.
Réponse de Bensons For Beds - Bishopbriggs
We're so happy the delivery was quick, the bed comfortable and easy to assemble, and the delivery team friendly! We appreciate your feedback.
Very helpful and friendly staff
5 février 2026
Réponse de Bensons For Beds - Bishopbriggs
We appreciate you letting us know our staff was friendly and helpful! We are so glad you had a great experience.
Such lovely guys who came to set up the…
Such lovely guys who came to set up the new bed. Two young guys (Taylor and Scott) being trained by the obviously experienced Stewart Gibson. Old bed removed, all rubbish and packaging removed. Very impressed.
30 janvier 2026
Réponse de Bensons For Beds - Bishopbriggs
We're happy to hear that you had such a positive experience with our team during your new bed setup. It's great to know the removal and disposal service met your expectations. Thank you for your feedback!
Explained a complicated subject very…
Explained a complicated subject very well. Would have been difficult without having read Which article before visit
24 janvier 2026
Réponse de Bensons For Beds - Bishopbriggs
We're glad our explanation was helpful in navigating the topic. We appreciate your feedback that the article prepared you well for your visit. Thank you!
Excellent customer service
Very knowledgeable staff, excellent customer service and a good range of beds to choose from.
23 janvier 2026
Réponse de Bensons For Beds - Bishopbriggs
We're happy to know that you found our staff knowledgeable, and that you experienced excellent customer service and a good selection of beds.
Bensons Beds are great !
We had a problem with our mattress afte 18 months and investigated and replaced with no argument. The new mattress was delivered and the faulty one taken away no problem.
23 janvier 2026
Réponse de Bensons For Beds - Bishopbriggs
We're happy to hear that we resolved the mattress issue to your satisfaction! It's great to know the process was smooth. Thank you for your positive feedback.
Fantastic staff
Went with my elderly mum to the Bishopbriggs’s store and the staff were amazing with my mum and she got a great deal on the mattress.
26 janvier 2026
Réponse de Bensons For Beds - Bishopbriggs
We're happy to hear that our staff were amazing and that your mum got a great deal on the mattress. We appreciate you taking the time to share your experience.
Buying a bed.
Great service, knowledgeable staff member.No sales pressure and good product.
25 janvier 2026
Réponse de Bensons For Beds - Bishopbriggs
We appreciate you taking the time to share your positive experience! We're happy to hear that you received great service from our knowledgeable staff.
Excellent
Excellent service from the choosing of our bed right through to delivery. Very pleased with experience overall.
23 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Bishopbriggs
We're so happy to hear that you received excellent service from the selection of your bed to its delivery! Thank you for your positive feedback about your experience.
Not sure my feedback went so I will…
Not sure my feedback went so I will leave it again just in case
Barbara from the Bishopbriggs branch was immensely helpful she understood my needs
The 40Day trial is also reassuring
This is my second buy I’d bought a mattress yrs ago so I knew I could trust Bensons
18 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Bishopbriggs
We appreciate you taking the time to leave your feedback. We're happy to hear that a member of our team was so helpful and that the trial period offers reassurance. It's great to know you trust us!
Réponse de Bensons For Beds - Bishopbriggs
Thank you so much Mrs Ahrens! 😊 We’re delighted you received great service. Really appreciate you taking the time to share your feedback!
See you next time! Megan at Customer Care 😊
Staff were extremely helpful
9 janvier 2026
Réponse de Bensons For Beds - Bishopbriggs
We’re so glad our staff were extremely helpful – that’s what we aim for every time! 💜 Thank you for your positive review - Lauryn at Customer Care
New mattress
Very happy with our mattress buying experience at bensons with good service from knowledgeable staff. Delivery and uplift of old mattress was fast and I was reminded and updated on delivery day annd time often.
9 décembre 2025
Réponse de Bensons For Beds - Bishopbriggs
We're happy to hear you were very satisfied with your mattress purchase, the staff's service, and the prompt delivery with updates. We appreciate your feedback!
Réponse de Bensons For Beds - Bishopbriggs
We're glad you enjoyed your experience with our service. Thank you for sharing your positive feedback with us.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.