We visited Strathkelvn store twice over a weekend - the Manager from the Kilmarnock Store was covering and dealt with our sale. Cannot speak too highly of the service we received. From advice to... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS Glasgow, Glasgow, GB
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We purchased a mattress from these guys and the customer experience was excellent. Stewart the salesman listened to exactly what we told him our needs were and sold us the correct product even althoug... Voir plus
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Felt not sufficient staffing with the amount of customers present when we were in the store. Good selection of items available. Able to look around the store without pressure, couple of mattresses... Voir plus
L'entreprise a répondu
Very helpful store staff nothing was a problem for us choosing our bed they gave us space and didn’t pressure us. The delivery team were excellent.
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À propos de l'entreprise
À propos de Bensons For Beds - Bishopbriggs
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS, Glasgow, Glasgow, Royaume-Uni
- 1417724715
4,8
Excellent
361 avis
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All round excellent customer service
11 décembre 2025
Avis spontané
Réponse de Bensons For Beds - Bishopbriggs
We appreciate you sharing your experience with us and are so happy to hear you received excellent customer service.
Team Bensons
Réponse de Bensons For Beds - Bishopbriggs
We appreciate your positive feedback regarding our excellent service! We are happy you had a great experience.
Great selection.
Salesperson was helpful and gave us time to choose as we were stuck on deciding between 2 different beds.
So many to choose from in the store.
They also have a good selection of bedside cabinets.
26 novembre 2025
Réponse de Bensons For Beds - Bishopbriggs
We're glad you enjoyed your experience. It's great to hear that our salesperson was helpful and gave you the time you needed while choosing between beds. We appreciate your positive feedback on our selection.
Great Customer Service.
Arthur at Bensons for Beds in Bishopbriggs was very knowledgeable and patient with us to find exactly the bed and base we were looking for.
He took the time to listen and offer us a few options. Well done!
20 novembre 2025
Réponse de Bensons For Beds - Bishopbriggs
We're happy to hear that you found exactly what you were looking for. We appreciate that our team member was knowledgeable and patient in helping you find the perfect bed and base. Thank you for your positive feedback,
Megan at Customer Care
Excellent
Benson fir Beds Bishopbrigs Glasgow:
The sales staff Arthur and Barbera were super nice.
I dealt with Arthur and he was very helpful, knowledgeable and patient.
Highly recommend.
12 novembre 2025
Réponse de Bensons For Beds - Bishopbriggs
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review on the service you received. Thank you, Anthea - Team Bensons
The in shop staff were very helpful and…
The in shop staff were very helpful and courteous and knew what they were talking about The mattress arrived on time and was well packaged The mattress is very comfortable and would recommend this company
20 octobre 2025
Réponse de Bensons For Beds - Bishopbriggs
We're happy to hear that our staff was helpful and courteous, and that your mattress arrived on time, well-packaged, and comfortable! Thanks for choosing us—we’re grateful!
Megan at Customer Care
Easy returning customer experience
Staff were friendly and knowledgeable.
11 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Bishopbriggs
We appreciate you sharing! We are so glad that our staff was friendly and knowledgeable during your visit with us.
Thanks for choosing us—we’re grateful!
Megan at Customer Care
A pleasure to shop
Good service and a friendly welcome to the shop. Gillian allowed us space and time to browse and ask questions about products and her sales approach was helpful and not pushy. Very good service, politely delivered and informed. Products are good quality and well priced.
11 octobre 2025
Réponse de Bensons For Beds - Bishopbriggs
We appreciate your feedback and are happy to hear that you received good service and a friendly welcome. We're glad you were given space to browse and found the sales approach helpful. Thank you for your review – Lauryn at Customer Care 💜
Fantastic service from start to finish.
7 octobre 2025
Réponse de Bensons For Beds - Bishopbriggs
We appreciate your positive feedback! We are happy you had a fantastic experience with our service from beginning to end. Thank you for your review – Lauryn at Customer Care 💜
Super Service!
Barbara at the Bishopbriggs branch was most helpful but without being pushy! Would definitely recommend to friends & Barbara was a delight to deal with!
7 octobre 2025
Réponse de Bensons For Beds - Bishopbriggs
Barbara’s got that perfect mix of helpful and chill—no pushiness, just pure delight! Thanks for the recommendation, it means the world to us! Megan at Customer Care🌟🛏️
Very pleased with the service I…
Very pleased with the service I received.
Gillian was excellent at explaining different types of mattresses suitable for the problems I have been having.
Will certaining go back to her if I need help with anything connected to mattresses/beds.
11 octobre 2025
Réponse de Bensons For Beds - Bishopbriggs
So glad Gillian helped you find the perfect bed for your needs. We’ll be here whenever you need her expertise next! Megan at Customer Care✨😊
We didn’t manage to get to the store…
We didn’t manage to get to the store until 10 minutes prior to closing but the staff were very welcoming and helpful. Would definitely use Bensons for Beds in Bishopbriggs again
23 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Bishopbriggs
Thank you so much! We’re glad our Bishopbriggs team could welcome and help you, even at the last minute. We look forward to seeing you again soon!
Take care,
Megan at Customer Care💜
Great in store customer service
Great in store customer service , with good advice and patience. Lots of different mattresses and bed frames, to suit your budget and also good promotions.
24 septembre 2025
Réponse de Bensons For Beds - Bishopbriggs
We're happy to hear that you received great in-store customer service with helpful advice and patience. We appreciate your feedback on our mattress and bed frame selection!
Thank you,
Lauryn at Customer Care
Amazing comfy bed
Amazing comfy bed. Arrived in good time. Barbara in the bishop Briggs branch is an asset! She made it a completely smooth process for us and kept us up to date.
8 septembre 2025
Réponse de Bensons For Beds - Bishopbriggs
Thanks so much for your great feedback! Barbara’s happy to hear everything went smoothly and you’re loving your comfy bed. Hope to help you again soon! Take care, Megan at Customer Care.
Very polite and helpful when looking…190925
Very polite and helpful when looking round the shop
21 septembre 2025
Réponse de Bensons For Beds - Bishopbriggs
We're happy to hear that our team was helpful and polite during your visit. Thank you for your positive feedback; we appreciate it.
Thank you,
Lauryn at Customer Care.
A very pleasant experience to buy a bed
The store had a wide range of stock on display, which was ideal for us. The staff were most professional, very knowledgeable and personable, and tended to our requirements.
14 septembre 2025
Réponse de Bensons For Beds - Bishopbriggs
We appreciate you sharing your positive experience! We're happy to hear that you found a wide range of stock and that our team members were professional, knowledgeable, and personable.
Best Wishes,
Megan at Customer Care
Réponse de Bensons For Beds - Bishopbriggs
We're happy to hear that the representative was helpful. We appreciate your positive feedback and thank you for your time.
Take care,
Megan at Customer Care
Your salesperson at Bishopbriggs branch…Oliver.
Your salesperson at Bishopbriggs branch was great , very professional , articulate and knew the product range very well, he made the whole experience very easy.
5 septembre 2025
Réponse de Bensons For Beds - Bishopbriggs
We appreciate you sharing your experience! We're happy to hear that our salesperson made your experience easy with their professionalism and knowledge of our products. Thank you for choosing us, Megan at Customer Care
In the shop I couldn’t fault but they…
In the shop I couldn’t fault but they cancelled my original delivery date stating my outstanding balance hadn’t been paid . I took finance out and i completed all forms , so that was a oversight from shop staff , luckily i was off the next day for delivery next week otherwise it would have been another week to get bed due to no fault feom myself .
29 août 2025
Réponse de Bensons For Beds - Bishopbriggs
We appreciate your feedback. We're sorry your delivery was rescheduled due to an oversight regarding your finance paperwork. We're happy the bed arrived the next day. We'll review our processes to prevent this issue in the future.
Thank you
Salesperson was very professional knew…
Salesperson was very professional knew what she was talking about and we were happy with the mattress we bought
24 août 2025
Réponse de Bensons For Beds - Bishopbriggs
We're happy to hear that you had a positive experience! It's great to know that our salesperson's expertise helped you find the perfect mattress. Thank you for your feedback, Megan at Customer Care
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