Visited the Bishopbriggs store to look for a new mattress for my son. We were welcomed on arrival and the staff were respectful. Gillian who has a wide knowledge base, listened to our needs and show... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS Glasgow, Glasgow, GB
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Lisez les avis des autres
Very helpful. First time buying a bed so was unsure what we were looking for. Stewart went out of his way to help us and made the whole process feel easy and not once did we feel pressured or rushed i... Voir plus
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The fix up team were polite helpful and friendly. The installation took apex 15mins from delivery to Installation the men took all the wrapping and cardboard away with them I/we were extremely plea... Voir plus
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Felt not sufficient staffing with the amount of customers present when we were in the store. Good selection of items available. Able to look around the store without pressure, couple of mattresses... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Bishopbriggs
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS, Glasgow, Glasgow, Royaume-Uni
- 1417724715
4,8
Excellent
374 avis
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Easy returning customer experience
Staff were friendly and knowledgeable.
11 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Bishopbriggs
We appreciate you sharing! We are so glad that our staff was friendly and knowledgeable during your visit with us.
Thanks for choosing us—we’re grateful!
Megan at Customer Care
A pleasure to shop
Good service and a friendly welcome to the shop. Gillian allowed us space and time to browse and ask questions about products and her sales approach was helpful and not pushy. Very good service, politely delivered and informed. Products are good quality and well priced.
11 octobre 2025
Réponse de Bensons For Beds - Bishopbriggs
We appreciate your feedback and are happy to hear that you received good service and a friendly welcome. We're glad you were given space to browse and found the sales approach helpful. Thank you for your review – Lauryn at Customer Care 💜
Fantastic service from start to finish.
7 octobre 2025
Réponse de Bensons For Beds - Bishopbriggs
We appreciate your positive feedback! We are happy you had a fantastic experience with our service from beginning to end. Thank you for your review – Lauryn at Customer Care 💜
Super Service!
Barbara at the Bishopbriggs branch was most helpful but without being pushy! Would definitely recommend to friends & Barbara was a delight to deal with!
7 octobre 2025
Réponse de Bensons For Beds - Bishopbriggs
Barbara’s got that perfect mix of helpful and chill—no pushiness, just pure delight! Thanks for the recommendation, it means the world to us! Megan at Customer Care🌟🛏️
Very pleased with the service I…
Very pleased with the service I received.
Gillian was excellent at explaining different types of mattresses suitable for the problems I have been having.
Will certaining go back to her if I need help with anything connected to mattresses/beds.
11 octobre 2025
Réponse de Bensons For Beds - Bishopbriggs
So glad Gillian helped you find the perfect bed for your needs. We’ll be here whenever you need her expertise next! Megan at Customer Care✨😊
We didn’t manage to get to the store…
We didn’t manage to get to the store until 10 minutes prior to closing but the staff were very welcoming and helpful. Would definitely use Bensons for Beds in Bishopbriggs again
23 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Bishopbriggs
Thank you so much! We’re glad our Bishopbriggs team could welcome and help you, even at the last minute. We look forward to seeing you again soon!
Take care,
Megan at Customer Care💜
Great in store customer service
Great in store customer service , with good advice and patience. Lots of different mattresses and bed frames, to suit your budget and also good promotions.
24 septembre 2025
Réponse de Bensons For Beds - Bishopbriggs
We're happy to hear that you received great in-store customer service with helpful advice and patience. We appreciate your feedback on our mattress and bed frame selection!
Thank you,
Lauryn at Customer Care
Amazing comfy bed
Amazing comfy bed. Arrived in good time. Barbara in the bishop Briggs branch is an asset! She made it a completely smooth process for us and kept us up to date.
8 septembre 2025
Réponse de Bensons For Beds - Bishopbriggs
Thanks so much for your great feedback! Barbara’s happy to hear everything went smoothly and you’re loving your comfy bed. Hope to help you again soon! Take care, Megan at Customer Care.
Very polite and helpful when looking…190925
Very polite and helpful when looking round the shop
21 septembre 2025
Réponse de Bensons For Beds - Bishopbriggs
We're happy to hear that our team was helpful and polite during your visit. Thank you for your positive feedback; we appreciate it.
Thank you,
Lauryn at Customer Care.
A very pleasant experience to buy a bed
The store had a wide range of stock on display, which was ideal for us. The staff were most professional, very knowledgeable and personable, and tended to our requirements.
14 septembre 2025
Réponse de Bensons For Beds - Bishopbriggs
We appreciate you sharing your positive experience! We're happy to hear that you found a wide range of stock and that our team members were professional, knowledgeable, and personable.
Best Wishes,
Megan at Customer Care
Réponse de Bensons For Beds - Bishopbriggs
We're happy to hear that the representative was helpful. We appreciate your positive feedback and thank you for your time.
Take care,
Megan at Customer Care
Your salesperson at Bishopbriggs branch…Oliver.
Your salesperson at Bishopbriggs branch was great , very professional , articulate and knew the product range very well, he made the whole experience very easy.
5 septembre 2025
Réponse de Bensons For Beds - Bishopbriggs
We appreciate you sharing your experience! We're happy to hear that our salesperson made your experience easy with their professionalism and knowledge of our products. Thank you for choosing us, Megan at Customer Care
In the shop I couldn’t fault but they…
In the shop I couldn’t fault but they cancelled my original delivery date stating my outstanding balance hadn’t been paid . I took finance out and i completed all forms , so that was a oversight from shop staff , luckily i was off the next day for delivery next week otherwise it would have been another week to get bed due to no fault feom myself .
29 août 2025
Réponse de Bensons For Beds - Bishopbriggs
We appreciate your feedback. We're sorry your delivery was rescheduled due to an oversight regarding your finance paperwork. We're happy the bed arrived the next day. We'll review our processes to prevent this issue in the future.
Thank you
Salesperson was very professional knew…
Salesperson was very professional knew what she was talking about and we were happy with the mattress we bought
24 août 2025
Réponse de Bensons For Beds - Bishopbriggs
We're happy to hear that you had a positive experience! It's great to know that our salesperson's expertise helped you find the perfect mattress. Thank you for your feedback, Megan at Customer Care
Excellent
Excellent, friendly and knowledgeable staff. Good range of products. Plenty of time to choose.
22 août 2025
Réponse de Bensons For Beds - Bishopbriggs
We appreciate your positive feedback! We are happy to know that you found our staff excellent, friendly, and knowledgeable, and that you had plenty of time to choose from our wide range of products.
Réponse de Bensons For Beds - Bishopbriggs
Thank you so much for your 5 star review Anne. We hope you love your new order, Megan at Customer Care
Very friendly service.
Barbara couldn’t have been nicer, she didn’t rush anything and was keen to go through all options.
It was also nice that she didn’t make me feel any pressure to commit to something if I wasn’t sold on it 100%
The bed hasn’t been delivered yet but I definitely recommend bensons at strathkelvin retail park.
12 août 2025
Réponse de Bensons For Beds - Bishopbriggs
We're happy to hear that you felt supported during your visit. It's great to know that our team member took the time to explain everything clearly without any pressure. We appreciate your recommendation and hope you love your new bed! Take care, Megan at Customer Care
Made very welcome
Made very welcome, in a friendly manner, was shown to test bed and tried a few beds. I was only looking to replace a mattress. Eventually settled on one. Paying process was fully explained and the procedure from then on. Altogether a very enjoyable experience thanks to the knowledge of the sales person.
14 août 2025
Réponse de Bensons For Beds - Bishopbriggs
We're happy to hear that you felt welcome and found the perfect mattress for you Tom! We appreciate you mentioning the salesperson's knowledge and the clear explanation of the payment process. Thank you for your positive feedback and for choosing us, Megan at Customer Care
Barbara a manager who sets very high standards.
Once again great service provided by a fantastic customer representative Barbara remembered me from my last purchase 2 years ago ,with a pleasant smile and laid back professional approach to meeting my requirements.After matching me to the correct product she then explained pillows sleep positions and how the mattress works and only then when I was satisfied did we do the sale and arrange delivery a great focused customer service package indeed .
11 août 2025
Avis spontané
Réponse de Bensons For Beds - Bishopbriggs
Thank you for your kind review! We are thrilled to hear that Barbara provided exceptional service and went above and beyond to meet your needs. Our team takes great pride in delivering top-notch customer service and we are so happy to have met your expectations. We look forward to seeing you again in the future, Megan at Customer Care
Oliver
Oliver, the sales assistant, explained all the available options and patiently dealt with all of our queries.
3 août 2025
Réponse de Bensons For Beds - Bishopbriggs
Thank you for sharing your positive experience with Oliver! We strive to provide top-notch customer service and we are thrilled that he was able to help you with all your inquiries. We hope to see you again soon!
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