We had such a lovely experience at Bensons for Beds, especially thanks to Monica. She was incredibly helpful and patient with us while we took what felt like forever to decide! 😂 Monica had such... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit A2 Blackpool Retail Park, FY4 2RP Blackpool, Lancashire, GB
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Lisez les avis des autres
Greeted as we came in and Kevin was very nice and nothing was too much trouble to help us Used a bed machine to decide what firmness we would require for the matters. Showed us round the showro... Voir plus
Simply great customer service. Julie was most attentive, showed exactly the right level of customer empathy, excellent patience and product knowledge. Thanks Julie for the pleasure of doing business w... Voir plus
L'entreprise a répondu
Showroom very good, friendly and helpful - and through asking questions and letting us experience different types of mattress, we found what we needed. Delivery men were rushing - one man in particu... Voir plus
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À propos de l'entreprise
À propos de Bensons For Beds - Blackpool
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, Royaume-Uni
- 1253403456
4,9
Excellent
579 avis
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Réponse de Bensons For Beds - Blackpool
Thank you for sharing your positive experience with us.
Team Bensons
Great store
Great store. Great choice. Clean and tidy. A bed budget for everyone. Staff really helpful and friendly.
14 mai 2026
Avis spontané
Réponse de Bensons For Beds - Blackpool
We're so glad you found our store great, with a wide choice and helpful, friendly staff! Thank you for your kind words.
Team Bensons
Good service
Good service
Not great as wrong headboard was delivered and I had to wait a month for new one
The Assistant in store was fantastic however the manager of the blackpool store was miserable and very unhelpful
11 avril 2026
Réponse de Bensons For Beds - Blackpool
Thank you for your honest feedback 😊 We’re really glad to hear the in‑store assistant was fantastic, though we’re sorry for the mix‑up with the headboard and the delay that followed. We also appreciate you sharing your experience about the store management—this will be passed on. Thank you for taking the time to let us know.
Constantly advising status of delivery
They were in touch at regular intervals informing of latest status. All the staff from the lady at Blackpool (Monica) and the delivery man Chris and his helpers.
The bed and mattress were delivered, fitted and old one taken away (there was a charge but it was worth it) and were in my home no longer that 25 minutes. Perfect. They left the bedroom in good clean order taking away all bits of packaging etc. Highly recommended. Quality of mattress and bed also good but only had it for 3 days but not expecting any problems.
11 mai 2026
Réponse de Bensons For Beds - Blackpool
Thank you so much for the lovely feedback! 😊 It’s great to hear you felt well informed at every step and that Monica, Chris, and the delivery team made the whole process so smooth. Fast, tidy delivery and setup is always a win! Enjoy your new bed and mattress—wishing you many comfy nights ahead. 🛏️✨
Great customer service
Sandra in the store was very informative and helpful when we were choosing our new mattress and guided us through all the options. The delivery staff arrived as expected and were very professional.
29 avril 2026
Réponse de Bensons For Beds - Blackpool
We're happy to hear that our team member was informative and helpful in guiding you through the mattress selection. It's also great to know that the delivery staff were professional and arrived on time.
Team Bensons
Réponse de Bensons For Beds - Blackpool
Thank you! 😊 We’re so pleased Gemma’s knowledge and help made choosing your mattress easy. Wishing you many comfy nights ahead! 🛏️✨
Smooth delivery
Smooth
Good communication
When we unpack and use the mattress in a few weeks, we can comment more.
28 avril 2026
Avis spontané
Réponse de Bensons For Beds - Blackpool
We're happy to hear that the process was smooth and our communication was good. We appreciate your feedback and look forward to your comments after you've used the mattress.
Team Bensons
Leeds crown point plenty of parking …
NOT BLACKPOOL STORE Leeds crown point west Yorkshire plenty of parking this was on a Saturday From the moment we walked in the store the advised introduced himself as craig he was very welcoming I told him are budget he showed us 6 bed mattresses he explained the type of mattresses and said try the mattresses in private and he was back to see how we got on and explained each choice we liked and cost he was polite chatty he didnt pressure us in to extras he did say what we could have for are budget price and delivery and location of the room we would like it put in we are waiting for delivery date 2 weeks so can not comment as yet overall happy customers thank you Craig the service /advice was great staff was great a good experience thank you Craig Angela and Chris.
25 avril 2026
Avis spontané
Réponse de Bensons For Beds - Blackpool
Thank you for the great feedback! 😊 Craig and the Leeds Crown Point team will be delighted to hear this. We’re so glad you felt welcomed, well advised, and never pressured—sounds like a really positive experience. We hope delivery is just as smooth and look forward to seeing you again,
Megan | Customer Care Specialist✨
The staff are excellent
The staff are excellent, helpful, knowledgeable and patient. I have used Bensons previously and I know that they are professional all the way down the line to the delivery person.
23 avril 2026
Réponse de Bensons For Beds - Blackpool
Thank you! 😊 We’re really pleased to hear you’ve had such a consistently positive experience with Bensons. Knowing our team—from in‑store staff right through to delivery—are professional, patient, and helpful every step of the way means a lot to us. Thanks for choosing us again,
Megan | Customer Care Specialist💜
Great and helpful staff
Great and helpful staff. I believe my purchase choice was the correct one due to the staffs helpful information.
24 avril 2026
Avis spontané
Réponse de Bensons For Beds - Blackpool
Thanks so much! Great service from start to finish is exactly what we aim for 🙌
We truly appreciate your feedback.
Megan at Customer Care
Kevin from the Blackpool branch was…
Kevin from the Blackpool branch was very helpful and professional. 10/10
9 avril 2026
Réponse de Bensons For Beds - Blackpool
We appreciate your feedback! We're so glad to hear that our Blackpool branch provided such helpful and professional service.
Team Bensons
Réponse de Bensons For Beds - Blackpool
Thank you for your kind words! We’re so glad you found our team helpful.
Thanks again for choosing us — enjoy every cosy moment!
Megan | Customer Care Specialist
Great sales assistant,very…
Great sales assistant,very knowledgeable, friendly, very helpful, listened to our needs.
20 avril 2026
Réponse de Bensons For Beds - Blackpool
We're so pleased to hear our sales assistant was knowledgeable, friendly, and helpful, and listened to your needs. We truly appreciate your feedback.
Thank you for your positive review – Lauryn at Customer Care 💜
Kevin was knowledgeable and provided…
Kevin was knowledgeable and provided great customer service
21 avril 2026
Réponse de Bensons For Beds - Blackpool
Thank you! We’re pleased to hear Kevin was knowledgeable and provided great customer service 😊
Take care and see you again soon,
Megan | Customer Care Specialist💜
Very professional service from the…
Very professional service from the sales to the delivery.
19 avril 2026
Réponse de Bensons For Beds - Blackpool
We're happy to hear that you received professional service from sales to delivery! Thank you for your positive feedback; we appreciate it.
Thank you for your positive review – Lauryn at Customer Care 💜
The service was second to none kevin…
The service was second to none kevin was welcoming and helpful in finding the perfect bed for us
17 avril 2026
Réponse de Bensons For Beds - Blackpool
We're happy to hear that you received excellent service and found the perfect bed. We appreciate you taking the time to share your positive experience.
Thank you for your positive review – Lauryn at Customer Care 💜
Excellent value for my bedside units…
Excellent value for my bedside units and staff very helpful in Blackpool and Lancaster stores (Sid)
7 avril 2026
Réponse de Bensons For Beds - Blackpool
We appreciate your feedback! We're happy to hear that you found excellent value in our bedside units and that our staff were very helpful in both stores.
Team Bensons
Thank you Bensons…
We have been impressed by the whole experience. The store staff were very helpful , communication was good and the delivery was on time. The delivery staff were professional and friendly.
Thanks to all!
11 avril 2026
Réponse de Bensons For Beds - Blackpool
Florence,
We're happy to hear that you were impressed with your experience! It's great to know our staff were helpful, communication was effective, and the delivery was on time and professional. Thanks to you!
Team Bensons - Jessica
Great service and Customer Care
The two staff members at the Blackpool store were so helpful and knowledgeable and made choosing the right bed easy
4 avril 2026
Réponse de Bensons For Beds - Blackpool
Thank you for your feedback! 😊 We’re delighted to hear the team at our Blackpool store were so helpful and knowledgeable, making it easy for you to choose the right bed. We really appreciate you sharing your experience,
Megan | Customer Care Specialist💛
Excellent customer service from a…
Excellent customer service from a lovely non pushy sales man in the Blackpool branch. I think his name is Jimmy. He is very knowledgeable on Tempur mattresses & went above & beyond to assist us with our purchase.
25 février 2026
Réponse de Bensons For Beds - Blackpool
Thank you for the lovely review! 😊 We’re so pleased to hear you received excellent, no‑pressure service at our Blackpool branch. Jimmy will be delighted to know his Tempur knowledge and extra effort made such a difference. Thanks for choosing us, and enjoy your new mattress,
Megan | Customer Care Specialist✨
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