We had such a lovely experience at Bensons for Beds, especially thanks to Monica. She was incredibly helpful and patient with us while we took what felt like forever to decide! 😂 Monica had such... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit A2 Blackpool Retail Park, FY4 2RP Blackpool, Lancashire, GB
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Greeted as we came in and Kevin was very nice and nothing was too much trouble to help us Used a bed machine to decide what firmness we would require for the matters. Showed us round the showro... Voir plus
Simply great customer service. Julie was most attentive, showed exactly the right level of customer empathy, excellent patience and product knowledge. Thanks Julie for the pleasure of doing business w... Voir plus
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Showroom very good, friendly and helpful - and through asking questions and letting us experience different types of mattress, we found what we needed. Delivery men were rushing - one man in particu... Voir plus
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À propos de l'entreprise
À propos de Bensons For Beds - Blackpool
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, Royaume-Uni
- 1253403456
4,9
Excellent
579 avis
Demande des avis aux clients
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Réponse de Bensons For Beds - Blackpool
Thank you for the great feedback! 😊 We’re delighted to hear you received excellent service, fast delivery, and that you’re very pleased with your purchase. Enjoy your new bed,
Megan | Customer Care Specialist 🛏️✨
A good Company to deal with
All was explained to us and we were not rushed into making a decision.
The new mattress arrived on time and the Deliverers were most helpful
28 mars 2026
Réponse de Bensons For Beds - Blackpool
Thank you for your feedback Derek! 😊 We’re really pleased everything was clearly explained and that you felt no pressure when choosing. It’s great to hear delivery was on time and the team were so helpful. Enjoy your new mattress,
Megan | Customer Care Specialist✨
Exceptional customer service in store…
Exceptional customer service in store when we went in to decide which mattress to purchase. The staff were friendly, helpful and very knowledgeable about their products and their technology they use to help us choose the perfect mattress that suited both my wife and my preferences was impressive. Delivery went like clockwork and I would highly recommend this company to others in need of a new bed or mattress. Over all ~ Excellent. Thank you.
26 mars 2026
Avis spontané
Réponse de Bensons For Beds - Blackpool
Thank you so much for the wonderful review Mr Whiteside! 😊 We’re thrilled to hear our team helped you find the perfect mattress with their knowledge, friendly service, and smart tech. Great to know delivery was spot on too! We truly appreciate the recommendation—enjoy those excellent nights ahead,
Megan | Customer Care Specialist✨
Great customer service from Kevin he…
Great customer service from Kevin he was very helpful and knowledgeable helping us choose our bed and was a very chilled experience, no pushy sales pitch. Thank you
12 mars 2026
Réponse de Bensons For Beds - Blackpool
Matthew Bromiley,
We're happy to hear that you found our service helpful and informative when choosing your bed. We appreciate you mentioning the relaxed atmosphere. Thank you for your positive feedback!
Team Bensons - Jessica
Good experience
Good advice from Kevin at the Blackpool store and a reassurance of mattress exchange if it's found to be uncomfortable. When it was delivered, Chris and colleague were extremely pleasant, accommodating and respectful to our carpets by putting on shoe covers when carrying the mattress up to our 2nd story bedroom and on their way down we're kind enough to carry the old mattress to ground level! 11/10!
6 mars 2026
Réponse de Bensons For Beds - Blackpool
Wow — 11/10! ⭐️ Huge thanks for sharing this! We’re so glad Kevin in our Blackpool store gave great advice, and it’s fantastic to hear Chris and his colleague made delivery such a positive experience too. We’ll be sure to pass your kind words on to the team,
Megan at Customer Care
Réponse de Bensons For Beds - Blackpool
Thank you so much! We’re really glad you found the advice helpful and the service brilliant — it means a lot to us,
Megan at Customer Care 😊
Great choice of beds
Great choice of beds. Very good value for money. Julie who looked after us was incredibly knowledgeable, helpful and spent time explaining the different type of beds and mattresses. Thank you.
10 mars 2026
Avis spontané
Réponse de Bensons For Beds - Blackpool
Thank you so much for your wonderful review! I’m really pleased to hear that you found a great choice of beds and felt the value for money was excellent. It’s fantastic to know that Julie took such great care of you — her knowledge, helpfulness, and the time she spent explaining the different types of beds and mattresses clearly made a real difference to your experience.
I’ll be sure to pass on your kind words to her — she’ll be delighted,
Megan at Customer Care
Look no further than Bensons for Beds.
I found the Staff, helpful, pleasant and efficient.
5 mars 2026
Réponse de Bensons For Beds - Blackpool
Thank you for your lovely review! I’m really pleased to hear that you found our staff helpful, pleasant, and efficient — that’s exactly the experience we aim to provide.
Thanks again for your support – we truly appreciate it,
Megan at Customer Care
Great experience
Great experience from the beginning, when we were helped to choose our perfect bed, until its careful and timely delivery. I recommend Bensons for Beds.
6 mars 2026
Réponse de Bensons For Beds - Blackpool
Mrs Crizbasan,
We're happy to hear that you had a great experience, from choosing your perfect bed to its careful and timely delivery! We appreciate your recommendation.
Team Bensons
I was kept informed of delivery date…
I was kept informed of delivery date and time and the installers were efficient and friendly. My old mattress and divan were taken away and everywhere was left clean and tidy.
2 mars 2026
Réponse de Bensons For Beds - Blackpool
Duncan Lofthouse,
We're delighted you were informed of your delivery and that the installers were efficient and friendly. It's great your old items were removed and everything was left tidy.
Team Bensons
Staff were really friendly and helpful
Staff were really friendly and helpful, Julie was our sleep expert and she was great.
27 février 2026
Réponse de Bensons For Beds - Blackpool
We're so glad to hear that our staff were friendly and helpful! It's great to know that our sleep expert was so helpful to you.
Team Bensons
Great work
Communication, brilliant. Delivery guys and bed builders, brilliant. Connected everything to wifi. Fast, efficient. Great job guys!
20 février 2026
Réponse de Bensons For Beds - Blackpool
Thank you for your 5 star review Bryan! Brilliant to hear communication was spot‑on and that the delivery and build teams were fast, efficient, and even connected everything to Wi‑Fi.
Thanks again for your support—it means a lot!
Megan at Customer Care
Sales lady was brilliant informative…
Sales lady was brilliant informative and knowledgeable. A lovely lady.
The delivery was on time and the 2 lads that delivered nothing was too much trouble.
20 février 2026
Réponse de Bensons For Beds - Blackpool
Thank you for your lovely review! 😊 We’re so pleased to hear that our sales lady was brilliant — informative, knowledgeable, and a pleasure to deal with. It’s great to know your delivery arrived on time and that the two lads who delivered your items were so helpful and happy to assist with anything. We truly appreciate your feedback,
Megan at Customer Care
Réponse de Bensons For Beds - Blackpool
Thank you for your fantastic feedback Mark! We love a 10/10 — so happy to hear you’re a very happy customer,
Megan at Customer Care
Réponse de Bensons For Beds - Blackpool
Thank you for your feedback! We’re delighted to hear that you received excellent customer service. We really appreciate you taking the time to share your experience with us,
Megan at Customer Care
The bed is great But the service from…
The bed is great But the service from Bensons ( right through ) has been poor !
The first invoice was wrong , we had to pay up front ( over £2000) for a delivery date 3 months in advance ( having been told initially the it would be 3weeks) then that was further delayed
Upon delivery - although the service appeared good) we discovered they had trapped a bedside lamp wire with in the bed frame which has proved impossible to remove and rendered the lamp in Sao as it may be a fire hazard if we try to use it
Finally I’ve tried several times to contact them to sort this out and have had no success ( still waiting an initial call back)
19 février 2026
Avis spontané
Réponse de Bensons For Beds - Blackpool
Thank you for your review. I’m very sorry to hear that the fitters accidentally trapped a wire in the side rail — I completely understand how inconvenient and frustrating this must be for you. We have contacted you today to resolve this.
Thank you,
Megan at Bensons for Beds
Excellent service
We just popped in to take a look one evening. The member of staff was excellent. She offered help but was willing to give us enough time to take a look ourselves. Then she offered help again and suggested the mattress check. All the time polite, helpful, knowledgeable but not pushy.
We left that evening with a quote and thinking time. My husband returned the next day to buy the type of mattress and new bed that had been suggested.
13 février 2026
Réponse de Bensons For Beds - Blackpool
We're happy to hear that our team member was excellent, offering help without being pushy, and that the mattress check was helpful. It's great your husband returned to purchase the suggested mattress and bed. Thank you for your positive feedback!
Stewart - Team Bensons
I would highly recommend Bensons for Beds
I would highly recommend Bensons for Beds
Excellent customer service and lovely friendly people always ready to help
17 février 2026
Avis spontané
Réponse de Bensons For Beds - Blackpool
We're happy to hear you recommend us! It's great to know you received excellent customer service from our friendly team, who were always ready to help.
Stewart - Team Bensons
Good products at a reasonable price
Good products at a reasonable price.
Delivery was excellent 2 good lads.
Very respectful of my property.
16 février 2026
Réponse de Bensons For Beds - Blackpool
We're so happy to hear you found good products at a reasonable price! We appreciate that the delivery team was excellent and respectful of your property.
Réponse de Bensons For Beds - Blackpool
We're delighted our sales lady at Blackpool was very helpful! We appreciate your positive feedback so much.
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