We had such a lovely experience at Bensons for Beds, especially thanks to Monica. She was incredibly helpful and patient with us while we took what felt like forever to decide! 😂 Monica had such... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit A2 Blackpool Retail Park, FY4 2RP Blackpool, Lancashire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Greeted as we came in and Kevin was very nice and nothing was too much trouble to help us Used a bed machine to decide what firmness we would require for the matters. Showed us round the showro... Voir plus
Simply great customer service. Julie was most attentive, showed exactly the right level of customer empathy, excellent patience and product knowledge. Thanks Julie for the pleasure of doing business w... Voir plus
L'entreprise a répondu
Showroom very good, friendly and helpful - and through asking questions and letting us experience different types of mattress, we found what we needed. Delivery men were rushing - one man in particu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Blackpool
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, Royaume-Uni
- 1253403456
4,9
Excellent
579 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very professional and knowledgeable…
Very professional and knowledgeable staff. I had been looking online for a new bed for about 12 months and I just couldn’t commit to buying one. I went to the store and the whole experience was outstanding.
13 mai 2025
Réponse de Bensons For Beds - Blackpool
Wow, thank you for sharing your experience with our store! We are thrilled to hear that our staff was knowledgeable and professional and that you had a great experience overall. We are always here to help you find the perfect bed for your needs. We appreciate your support and hope to see you again soon!
Great choice of mattresses and very…
Great choice of mattresses and very helpful shop assistant
11 mai 2025
Réponse de Bensons For Beds - Blackpool
Thank you for the great review! We pride ourselves on providing top quality mattresses and exceptional customer service. We're glad you had a positive experience with our shop assistant. See you again soon!
Very helpful staff member
Very helpful staff member - Monica! Answered all the questions and made sure we got the best deal! Amazing service!
7 mai 2025
Réponse de Bensons For Beds - Blackpool
Thank you for leaving us a review! We are thrilled to hear that Monica provided you with exceptional service and helped you find the best deal. Our team strives to make every customer's experience amazing. We appreciate your business!
Réponse de Bensons For Beds - Blackpool
"Thank you for your positive feedback! We strive to make our customers' shopping experience hassle-free and enjoyable. We appreciate your business and hope to see you again soon!"
Purchased bed base
Purchased bed base
Very quick to order pleased with the service and product.
Dean and Sam
4 mai 2025
Réponse de Bensons For Beds - Blackpool
Thank you so much for your kind words! We're thrilled to hear that you had a seamless experience ordering your bed base and are happy with the results. We truly appreciate your support and hope to see you again in the future.
Sleep well,
Team Bensons💜
Thank you Kevin :)
Kevin was amazing with helping us choose a mattress . He was very kind , patient and professional and thanks to him we got what we needed and wanted within our budget :) Thank you :)
25 avril 2025
Réponse de Bensons For Beds - Blackpool
Thank you for your wonderful review! It was our pleasure to assist you and we're thrilled that Kevin was able to help you find the perfect mattress within your budget. We appreciate your support and look forward to seeing you again in the future.
Sleep well, Team Bensons💜
Excellent service
Excellent service, informative, patient, much better than others we visited. Lovely sales assistant.
29 avril 2025
Réponse de Bensons For Beds - Blackpool
We are thrilled to hear that you had such a positive experience with us! Our team takes pride in providing exceptional service and we are glad to have exceeded your expectations. Thank you for choosing us!
Sleep well, Team Bensons💜
Great customer service
Great customer service , Julie at the Blackpool store was very knowledgeable and extremely helpful
24 avril 2025
Réponse de Bensons For Beds - Blackpool
Thank you for sharing your positive experience with Julie at our Blackpool store! We're thrilled to hear she provided great customer service and was knowledgeable and helpful. We hope to see you again soon!
Sleep well, Team Bensons💜
Tommy who served us was so…
Tommy who served us was so knowledgeable, and explained everything from what mattress to the finance process. He made it a very enjoyable process, great personality.
25 mars 2025
Réponse de Bensons For Beds - Blackpool
Thank you for the wonderful review! We are so glad that Tommy was able to provide you with exceptional service and knowledge during your mattress purchase. We appreciate your business and hope you have many nights of restful sleep on your new mattress.
Sleep well, Team Bensons💜
Brilliant.
17 avril 2025
Réponse de Bensons For Beds - Blackpool
Thank you for your kind words! We are so glad you had a brilliant experience with us. Our team works hard to provide excellent service and products for our customers. We truly appreciate your support and hope to see you again soon! 😊
Very polite and helpful and very…
Very polite and helpful and very pleased with my double mattress
15 avril 2025
Avis spontané
Réponse de Bensons For Beds - Blackpool
"Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team and are enjoying your new double mattress. Your satisfaction is our top priority. We appreciate your support!" #HappyCustomers #QualityService
Réponse de Bensons For Beds - Blackpool
Thank you so much for your kind words! We are delighted to hear that our service in store met your expectations. We strive to provide excellent service to all of our customers and we look forward to serving you again in the future. Thank you for your support!
Réponse de Bensons For Beds - Blackpool
Thank you for the kind feedback! We take great pride in providing excellent customer service and are delighted to hear that our sales assistant was able to assist you. We hope to see you again soon!
We had a lovely experience when looking…
We had a lovely experience when looking to purchase a bed from Bensons @ Blackpool. Customer service was fantastic. Julie listened to what we required and she took us through a good range of beds. She wasn't at all pushy & she made the whole experience very enjoyable.
23 mars 2025
Réponse de Bensons For Beds - Blackpool
Thank you for the fantastic review! We are so glad to hear that you had a lovely experience with our customer service representative, Julie. Providing excellent service and making the shopping experience enjoyable is our top priority. We appreciate your support and hope you enjoy your new bed from Bensons!
Fabulous customer service
Fabulous experience with your very knowledgeable team.
Monica was was very helpful and polite and full of useful knowledge and information
Can’t wait for our new bed!
2 avril 2025
Réponse de Bensons For Beds - Blackpool
Thank you so much for your kind words, we are thrilled to hear you had a fabulous experience with our knowledgeable team! Monica is truly an asset to our company and we are glad she was able to assist you. We can't wait for you to try out your new bed!
Great member of staff very helpful
2 avril 2025
Réponse de Bensons For Beds - Blackpool
We appreciate your positive feedback! We are so glad that our staff was helpful. Thank you for choosing us; we value your support. Take care, Megan at Customer Care
Great experience, All the staff were knowledgeable and…
All the staff were knowledgeable and friendly. Never felt pressurised into making a purchase.
22 mars 2025
Réponse de Bensons For Beds - Blackpool
We appreciate you sharing your experience! We are so glad our team was knowledgeable and friendly and that you felt no pressure to buy. Take care, Megan at Customer Care
Would recommend Bensons for Beds…
From start to finish the whole experience of choosing a mattress with the help of Julie was very good!
I was not too sure as to the type of mattress I wanted but with Julie’s advice I found the perfect mattress!
26 mars 2025
Réponse de Bensons For Beds - Blackpool
We're glad you enjoyed your experience. It's great to hear that the assistance in choosing a mattress was very helpful and that you found the perfect one. Thank you for your positive feedback, Megan at Customer Care
Réponse de Bensons For Beds - Blackpool
Thank you so much for your incredibly kind words and for awarding us a five-star rating Jennifer! We’re thrilled to hear about your fantastic experience with us. Sleep well, Megan at Customer Care
helpful sales person
27 mars 2025
Réponse de Bensons For Beds - Blackpool
Thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. Take care, Megan at Customer Care
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.